beachbuddy Posted January 7, 2011 #251 Share Posted January 7, 2011 [quote name='beachbuddy']Boohoo.........Gina, I didn't! I'm going to the website to see if mine are gone right now............LOL[/QUOTE] They're gone............all gone!! Well, I just hope they get it right when they switch over to the new system............whatever that might be. Link to comment Share on other sites More sharing options...
beachbuddy Posted January 7, 2011 #252 Share Posted January 7, 2011 [quote name='CptSticky']I got the same thing, plus, I can't even view my reservation that sails in two days:eek:[/QUOTE] My April reservation with them is showing but history is all gone......and so is status (level). Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 7, 2011 #253 Share Posted January 7, 2011 [quote name='CptSticky']I got the same thing, plus, I can't even view my reservation that sails in two days:eek:[/QUOTE] Your reservation always disappears from view on the website right before the cruise. Link to comment Share on other sites More sharing options...
ladylawyer Posted January 7, 2011 #254 Share Posted January 7, 2011 [quote name='CruiseOrLoseMe']Can someone summarize (or point me to) what we think the change will be...PLEASE? :) I hear about this change but can't reverse engineer this thread to make out what we think this change is. We're about to go Diamond after the cruise next week (1/15). If they grandfather us in as Platinum based on 1/12 status ... I'm going to blow a gasket :D:mad:. I did have the following exchange with the RCCL C&A online chat in case you're interested. What do you think? [B][FONT=Arial][SIZE=1][FONT=Arial][B]Chat Content:[/B][/FONT][/SIZE][/FONT][/B] [FONT=Arial][SIZE=1][FONT=Arial]KristenRCCL: [COLOR=#999999][COLOR=#999999][18:41][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]Welcome to our real-time support chat. How can I help you today?[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][FONT=Arial]Marco: [COLOR=#999999][COLOR=#999999][18:41][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]Hello[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][FONT=Arial]KristenRCCL: [COLOR=#999999][COLOR=#999999][18:41][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]What can I assist you with today Marco.[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][FONT=Arial]Marco: [COLOR=#999999][COLOR=#999999][18:41][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]Quick question...I heard a rumor that you guys are changing the C&A plan on 1/12.[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][COLOR=#999999][COLOR=#999999][FONT=Arial][18:42][/FONT][/COLOR][/COLOR][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]We are scheduled on the Serenade on 1/15 in a Grand Suite so we get 2 credits because this will make us Diamond. I hope this change won't affect us negatively since we did this just for that purpose[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][COLOR=#999999][COLOR=#999999][FONT=Arial][18:43][/FONT][/COLOR][/COLOR][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]Anything we should worry about that you know of?[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][FONT=Arial]KristenRCCL: [COLOR=#999999][COLOR=#999999][18:44][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]One moment.[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][FONT=Arial]Marco: [COLOR=#999999][COLOR=#999999][18:45][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]standing by...thanks.[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][FONT=Arial]KristenRCCL: [COLOR=#999999][COLOR=#999999][18:45][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]We have not made any announcements with regard to the Crown & Anchor Society since last June when we made improvements to the program with the introduction of the Onboard Booking Bonus and new onboard value coupons by tier. The Crown & Anchor Society members are very important to us as a company and any changes to the program would be driven by our quest for continuous improvement and based on member input. Further, as stated in the past, current members would be grandfathered in at their existing tier level. Thank you for your loyalty to Royal Caribbean and rest assured that we are committed to providing you the best cruise experience in the industry, including our Crown & Anchor Society."[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][COLOR=#999999][COLOR=#999999][FONT=Arial][18:47][/FONT][/COLOR][/COLOR][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]Is there anything else I can assist you with?[/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][FONT=Arial]Marco: [COLOR=#999999][COLOR=#999999][18:47][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]Understood...I'm just worried that if you make the cutoff 1/12 then we are technically not Diamond yet and that would be very bad since we'd get "grandfathered" as Platinum if you move the goal line for Diamond. I guess you can't say more other than the official language so I'll just have to hope you've thought this circumstance through. See you guys in a few days! Happy new year![/FONT][/COLOR][/COLOR][/SIZE][/FONT] [FONT=Arial][SIZE=1][FONT=Arial]KristenRCCL: [COLOR=#999999][COLOR=#999999][18:48][/COLOR][/COLOR] [/FONT][/SIZE][/FONT][FONT=Arial][SIZE=2][COLOR=black][COLOR=black][FONT=Arial]Thank you and have a wonderful evening Marco.[/FONT][/COLOR][/COLOR][/SIZE][/FONT][/quote] Wow, Marco ... can you say "Canned Response?" YIKES. You can find the changes (at least as they have been reported to be) on a separate, now-locked, thread called "CAS Changes." Here's the link: [URL]http://boards.cruisecritic.com/showthread.php?t=1325669&highlight=cas+changes[/URL] Link to comment Share on other sites More sharing options...
CVU Posted January 7, 2011 #255 Share Posted January 7, 2011 [quote name='CptSticky']I got the same thing, plus, I can't even view my reservation that sails in two days:eek:[/quote] I think when you are that close to a cruise the reservation is not there anymore? I seem to remember something about it going off the site a couple of days ahead of the date for the cruise. Have a great cruise and you will be in the know on the new C&A changes with being on board, I hope! We have found some LA don't know about changes etc...... Link to comment Share on other sites More sharing options...
EVALUATOR Posted January 7, 2011 #256 Share Posted January 7, 2011 [quote name='beachbuddy']They're gone............all gone!! Well, I just hope they get it right when they switch over to the new system............whatever that might be.[/quote] That sounded like Rudolph when Herbie, Yukon and The Snow Monster went over the cliff. But relax, Cruise Credits, like Bubmles bounce. Now they are back. Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 7, 2011 #257 Share Posted January 7, 2011 [quote name='CVU'][IMG]https://secure.royalcaribbean.com/img/ico/cor_systemerror_ico.gif[/IMG][B]Your detailed Crown & Anchor information is currently not available. You can continue browsing the site, but please keep in mind that anything pertaining to your Crown & Anchor membership information will not be viewable at this time. [/B]I guess they are working on it now................[B]:eek: [/B][/QUOTE] I, on the other hand, can see everything: cruise credits, C&A level, complete cruise history. My most recent credits haven't posted yet, but that's not surprising, since I only stepped off the Navigator 4 days ago. :D Link to comment Share on other sites More sharing options...
EVALUATOR Posted January 7, 2011 #258 Share Posted January 7, 2011 [quote name='Merion_Mom']Your reservation always disappears from view on the website right before the cruise.[/quote] Yeah, but usually not until the night before. At least that is always how it's been for me. Link to comment Share on other sites More sharing options...
ladylawyer Posted January 7, 2011 #259 Share Posted January 7, 2011 [quote name='Merion_Mom']I, on the other hand, can see everything: cruise credits, C&A level, complete cruise history. My most recent credits haven't posted yet, but that's not surprising, since I only stepped off the Navigator 4 days ago. :D[/quote] It's because you're special, Carol ... Oh, mine are there, too ... ;) Link to comment Share on other sites More sharing options...
CptSticky Posted January 7, 2011 #260 Share Posted January 7, 2011 [quote name='beachbuddy']My April reservation with them is showing but history is all gone......and so is status (level).[/quote] Did you try clicking on the reservation. I see all of my reservations, but it just locks up when I click on one. Link to comment Share on other sites More sharing options...
beachbuddy Posted January 7, 2011 #261 Share Posted January 7, 2011 LOL.........my Diamond status and all my cruise history is back now too! Wierd.........really wierd!! Link to comment Share on other sites More sharing options...
CruisesOnMyMind Posted January 7, 2011 #262 Share Posted January 7, 2011 [quote name='Merion_Mom']I, on the other hand, can see everything: cruise credits, C&A level, complete cruise history. I can see it all too! I am also waiting in anticipation for DDay!:):mad::o:rolleyes::eek: Who knows! Link to comment Share on other sites More sharing options...
BND Posted January 7, 2011 #263 Share Posted January 7, 2011 Mine's not there but I do have this: Your detailed Crown & Anchor information is currently not available. You can continue browsing the site, but please keep in mind that anything pertaining to your Crown & Anchor membership information will not be viewable at this time. Oh well. I'm going to keep looking.:rolleyes: Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 7, 2011 #264 Share Posted January 7, 2011 [quote name='CruiseOrLoseMe']Can someone summarize (or point me to) what we think the change will be...PLEASE? :) I hear about this change but can't reverse engineer this thread to make out what we think this change is. We're about to go Diamond after the cruise next week (1/15). If they grandfather us in as Platinum based on 1/12 status ... I'm going to blow a gasket :D:mad:. [/QUOTE] [quote name='thelion'] Gold - starts at 1 Platinum - starts at 30 Emerald - starts at 55 Diamond - starts at 80 Diamond + - starts at 175 (or 170, I cannot remember) Pinnacle - starts at 700 Balcony discounts will start at Platinum and progressively get higher, as per usual. [/quote] Benefits for each level are in the "purely speculative" stage. (the numbers are "nights at sea") Link to comment Share on other sites More sharing options...
CruisesOnMyMind Posted January 7, 2011 #265 Share Posted January 7, 2011 [quote name='BND']Mine's not there but I do have this: Your detailed Crown & Anchor information is currently not available. You can continue browsing the site, but please keep in mind that anything pertaining to your Crown & Anchor membership information will not be viewable at this time. Oh well. I'm going to keep looking.:rolleyes:[/quote] When you do get back in, Please report any changes if any to your membership information! Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 7, 2011 #266 Share Posted January 7, 2011 [quote name='ladylawyer']It's because you're special, Carol ... Oh, mine are there, too ... ;)[/QUOTE] [img]http://www.medgadget.com/archives/img/red_carpet.jpg[/img][img]http://rlv.zcache.com/youre_special_card_blue_orchid-p137491794564661604q6k5_400.jpg[/img] Link to comment Share on other sites More sharing options...
SpekiTrout Posted January 7, 2011 #267 Share Posted January 7, 2011 [quote name='B-52']Gee...It's going to be lonely around here after the 12th:rolleyes:[/QUOTE] haha ... not a chance !! I was a flight attendant for a major airline ... once in awhile we'd get behind sched due to weather .. mechanical .. etc. Passengers would ALWAYS say .. "I'm NEVER flying this airline again!!" Two weeks later I'd see some of those very same one's back again .. happened time and time again. Listen .. RCI "may" be changing their loyalty program ...it is NOT the end of the world . IF you are unhappy then just move on to another cruise line... there ARE others !!! Easy fix !! I have reread these posts and "some" here are so mad, unhappy, and miserable with RCI ...(especially since the last change ) ......then DON"T sail on them ! End of story . Link to comment Share on other sites More sharing options...
CruisesOnMyMind Posted January 7, 2011 #268 Share Posted January 7, 2011 [quote name='Merion_Mom'][IMG]http://www.medgadget.com/archives/img/red_carpet.jpg[/IMG][IMG]http://rlv.zcache.com/youre_special_card_blue_orchid-p137491794564661604q6k5_400.jpg[/IMG][/quote] By association,,,that makes me special too! I feel so priviledged:eek: Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 8, 2011 #269 Share Posted January 8, 2011 [quote name='CruisesOnMyMind']By association,,,that makes me special too! I feel so priviledged:eek:[/QUOTE] I hear that there is going to be another new level: [B][FONT="Comic Sans MS"][SIZE="6"][COLOR="Red"]S[/COLOR][COLOR="DeepSkyBlue"]P[/COLOR][COLOR="Lime"]E[/COLOR][COLOR="DarkOrange"]C[/COLOR][COLOR="Yellow"]I[/COLOR][COLOR="DarkOrchid"]A[/COLOR][COLOR="Magenta"]L[/COLOR][COLOR="RoyalBlue"]!!!!!![/COLOR][/SIZE][/FONT][/B] :D Link to comment Share on other sites More sharing options...
CruisesOnMyMind Posted January 8, 2011 #270 Share Posted January 8, 2011 [quote name='Merion_Mom']I hear that there is going to be another new level: [B][FONT=Comic Sans MS][SIZE=6][COLOR=red]S[/COLOR][COLOR=deepskyblue]P[/COLOR][COLOR=lime]E[/COLOR][COLOR=darkorange]C[/COLOR][COLOR=yellow]I[/COLOR][COLOR=darkorchid]A[/COLOR][COLOR=magenta]L[/COLOR][COLOR=royalblue]!!!!!![/COLOR][/SIZE][/FONT][/B] :D[/quote] I think I heard about the new Merion level: inbetween D+ and Pinnacle! Please refresh our memories of what the requirements are for this special level! :D:eek: Link to comment Share on other sites More sharing options...
SherriZ366 Posted January 8, 2011 #271 Share Posted January 8, 2011 [quote name='BND']Mine's not there but I do have this: Your detailed Crown & Anchor information is currently not available. You can continue browsing the site, but please keep in mind that anything pertaining to your Crown & Anchor membership information will not be viewable at this time. Oh well. I'm going to keep looking.:rolleyes:[/QUOTE]I have the same message. Link to comment Share on other sites More sharing options...
uksimonusa Posted January 8, 2011 #272 Share Posted January 8, 2011 I can't even log into my cruises, and a few people are mentioning signs in baltimore port, anyone have a link? Link to comment Share on other sites More sharing options...
scorpluvsdolphins Posted January 8, 2011 #273 Share Posted January 8, 2011 I sure hope they count my Monarch NYE cruise before they switch it over. That cruise made me diamond plus. Hoping hoping hoping. Link to comment Share on other sites More sharing options...
crusinmama06 Posted January 8, 2011 #274 Share Posted January 8, 2011 [COLOR=#bb3333][B]:eek::eek::eek::eek:[/B] [/COLOR][COLOR=blue]Oh geesh, they are probably mad that I posted the monkey at the computer pic. I promise to be good, just give me my credits back. [/COLOR] [B][COLOR=#bb3333][/COLOR][/B] [B][COLOR=#bb3333]Your detailed Crown & Anchor information is currently not available. You can continue browsing the site, but please keep in mind that anything pertaining to your Crown & Anchor membership information will not be viewable at this time.[/COLOR] [/B][B] [/B] Link to comment Share on other sites More sharing options...
uksimonusa Posted January 8, 2011 #275 Share Posted January 8, 2011 [quote name='scorpluvsdolphins']I sure hope they count my Monarch NYE cruise before they switch it over. That cruise made me diamond plus. Hoping hoping hoping.[/quote] We were on the same cruise, looking at your history I think we spoke to you on deck 11 starboard side one morning Link to comment Share on other sites More sharing options...
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