I can't get a C&A Coupon applied

[kruzerci]

I emailed coupons@rccl.com twice this week to apply a coupon to a short cruise we just booked. I still haven't gotten a reply. Is there another way? It expires tomorrow.

[efields2]

I've always had to call C&A to have it applied. It won't take more but a few seconds.

[kruzerci]

I've always had to call C&A to have it applied. It won't take more but a few seconds.

 

They gave me the email address :p.

 

Did I just get a lazy rep?

[reallyitsmema]

I emailed coupons@rccl.com twice this week to apply a coupon to a short cruise we just booked. I still haven't gotten a reply. Is there another way? It expires tomorrow.

Don't worry about it expiring, they will still apply it. They can take a week to apply sometimes.

[efields2]

They gave me the email address :p.

 

Did I just get a lazy rep?

 

I'd call back (for peace of mind knowing it's applied in time).

Give them the code that's on the coupon. Ask to have it applied while you are on the phone and ask for an updated copy of your invoice.

[kruzerci]

Problem solved. Thanks guys. I'm not sure why the first time I called the agent said they couldn't do it.

[orville99]

Problem solved. Thanks guys. I'm not sure why the first time I called the agent said they couldn't do it.

 

See post #3 above:D