gempro2758 Posted February 25, 2014 #1 Share Posted February 25, 2014 I have heard being in the penthouse u get a different key from everyone to alert the staff of room status and that they are extra nice to penthouse guests, anyone ever heard of this? Different color card?? Link to comment Share on other sites More sharing options...
Rare KeithJenner Posted February 26, 2014 #2 Share Posted February 26, 2014 (edited) There have been a few discussions about this, which are generally inconclusive. However, from what I know there are a couple of different cards which you can get if you are in a Suite. The higher level Suites get a platinum card and other Suites get a purple card. I'm not sure exactly where the dividing line is. I can't say I noticed any difference in the way I was treated around the ship, but to be honest I've always found the staff to be extra nice anyway. Unless you have the card hanging round your neck then bar staff generally only see it once they've poured your drink anyway, by which time I'd hope they've had chance to be nice without knowing where your cabin is. Sent from my iPad using Tapatalk Edited February 26, 2014 by KeithJenner Link to comment Share on other sites More sharing options...
gempro2758 Posted February 26, 2014 Author #3 Share Posted February 26, 2014 I have heard being in the penthouse u get a different key from everyone to alert the staff of room status and that they are extra nice to penthouse guests, anyone ever heard of this? Different color card?? Help w this plz Link to comment Share on other sites More sharing options...
fergusonvt Posted February 26, 2014 #4 Share Posted February 26, 2014 We had a PH in 2012 and had a purple card. We were treated great but I don't think it was because of the suite. You will get priority boarding, tenders if applicable and some other stuff but you are treated great on NCL no matter what cabin type you are in. Link to comment Share on other sites More sharing options...
emcelh Posted February 26, 2014 #5 Share Posted February 26, 2014 I have heard being in the penthouse u get a different key from everyone to alert the staff of room status and that they are extra nice to penthouse guests, anyone ever heard of this? Different color card?? I have stayed in both suites and regular cabins and didn't see any difference in service received. The staff was always extremely nice. Link to comment Share on other sites More sharing options...
Godiva830 Posted February 26, 2014 #6 Share Posted February 26, 2014 When I was on the Jewel I was in a Penthouse and had a purple key card. When I was in the photo area looking for my pictures 2 different people came up to me asking me to help them with photo prices and packages. When I said "I don't know about that stuff" they said "oh I thought you worked for NCL bc you have a different color card" lol so apparently some passengers will treat you differently bc they think you work for NCL :p Link to comment Share on other sites More sharing options...
Love my butler Posted February 26, 2014 #7 Share Posted February 26, 2014 I have heard being in the penthouse u get a different key from everyone to alert the staff of room status and that they are extra nice to penthouse guests, anyone ever heard of this? Different color card?? Anyone in a full suite gets a uniquely colored room card to identify suite status. I don't think the crew cares if you are in a suite or not when you get service. Often they never see your card so don't have any idea what room you occupy. The key to special service while being in a suite is the butler and concierge. They will 'grease' the wheels on just about anything you need or want. Link to comment Share on other sites More sharing options...
sverigecruiser Posted February 27, 2014 #8 Share Posted February 27, 2014 We have once recieved a comment from a waiter which recognized that we were in a suite because of our card and as we understood it, he thought that we were more important guests because we had a suite. We have always been treated very well on NCL, suite or no suite. I have thought that all suites got the platinum coloured cards but maybe that have changed that so that the platinum cards or only for the suites within the Haven? Link to comment Share on other sites More sharing options...
duce95 Posted February 27, 2014 #9 Share Posted February 27, 2014 We have once recieved a comment from a waiter which recognized that we were in a suite because of our card and as we understood it, he thought that we were more important guests because we had a suite. We have always been treated very well on NCL, suite or no suite. I have thought that all suites got the platinum coloured cards but maybe that have changed that so that the platinum cards or only for the suites within the Haven? How about a pic of the elusive platinum key card. Who's got one to share. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
rwslv Posted February 27, 2014 #10 Share Posted February 27, 2014 Same here we had a platinum colored key for the Haven which was also designated in the upper right hand corner. We found everyone that we encountered to be very pleasant and friendly which had nothing to do with the card. Like the previous poster said you don't wear it around your neck and we also didn't try to flash it around to cut lines or get better service. We are just happy to be on the ship sailing to warmer places! Sent using the Cruise Critic forums app Link to comment Share on other sites More sharing options...
dexddd Posted February 27, 2014 #11 Share Posted February 27, 2014 (edited) How about a pic of the elusive platinum key card. Who's got one to share. Sent from my iPad using Forums mobile app There was another thread from a year or more ago and probably last posted 6-9 months ago that someone posted a variety of their key cards including suite and platinum colored cards. I say suite and platinum color because I've seen the higher end suites get a darker brown card in lieu of the platinum color one. Edited February 27, 2014 by dexddd Link to comment Share on other sites More sharing options...
Molokai-Chuck Posted February 27, 2014 #12 Share Posted February 27, 2014 I have been in the same Penthouse suite on the POAm 3 times, and had 2 different colors of cards, purple and silver. Does not matter to me the color of my card ... Chuck Link to comment Share on other sites More sharing options...
biker@sea Posted February 27, 2014 #13 Share Posted February 27, 2014 (edited) Twice our H.D. friend had our key cards changed to a purple card with full V.I.P. perks even though I had an inside cabin . Breakfast in Cagney.s, special seating in the theater , and daily treats in our cabin . etc. Edited February 27, 2014 by biker@sea Link to comment Share on other sites More sharing options...
B6ConMe Posted February 27, 2014 #14 Share Posted February 27, 2014 We were in a PH on the Pearl in December and were treated very well, as usual. Our card was Pirkle (pink/purple) but it made no difference as far as how we were treated IMO. Most staff we've met have been wonderful and it doesn't matter what type of stateroom you're in. So don't try painting that card silver or anything...it won't make a difference except that it may not work too well anymore ... :p :eek: Link to comment Share on other sites More sharing options...
Rare CTCruiser001 Posted February 27, 2014 #15 Share Posted February 27, 2014 Who cares?!? If you expect preferential treatment based on the color of your keycard and don't receive it, will you complain that it was a bad cruise? If you want the perks of staying in a suite, you will pay for that privilege when you book your category (or get an upgrade). Most Norwegian employees are not going to treat you any more "special" if you flash around a Platinum or Purple colored keycard. The employees that matter (Concierge and Butler) will already know who you are. Sent from my SAMSUNG-SGH-I337 using Forums mobile app Link to comment Share on other sites More sharing options...
polySeraph Posted February 27, 2014 #16 Share Posted February 27, 2014 On our last cruise aboard the Dawn we had purple key cards. We stayed in ocean view cabins. We are Platinum Latitudes members but truthfully, I've never noticed a difference in the quality of service regardless of Latitudes status or the color of our key cards. We've always been treated very well. Link to comment Share on other sites More sharing options...
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