Wonders10 Posted April 1, 2014 #1 Share Posted April 1, 2014 Hi everyone, I upgraded our boardwalk cabin to an oceanview balcony this morning because the prices had dropped. Since it is after final payment, I knew I would not be getting money back. However, there is a $75 "credit" on our invoice now because the new room was actually less expensive than what we had already paid. What happens to that money? Would we ever get it back? Does it get used as onboard credit? Or just go into cyberspace somewhere? To be honest, I don't care either way because what we paid is still much cheaper than the cabin we are in cost back then BUT if it is able to be used some how, I'd love to know! Thank you! Link to comment Share on other sites More sharing options...
LovesCruising Posted April 1, 2014 #2 Share Posted April 1, 2014 If its after final I don't believe you get OBC - but ....Id call and find out Link to comment Share on other sites More sharing options...
Ivana Cruise Posted April 1, 2014 #3 Share Posted April 1, 2014 I have a similar situation. I was told I would see the credit back to my credit card in 7 to 10 days. Sent from my SGH-M919 using Forums mobile app Link to comment Share on other sites More sharing options...
Wonders10 Posted April 1, 2014 Author #4 Share Posted April 1, 2014 I have a similar situation. I was told I would see the credit back to my credit card in 7 to 10 days. Sent from my SGH-M919 using Forums mobile app Was yours after final payment? As far as I know, they will not credit you. Link to comment Share on other sites More sharing options...
Ivana Cruise Posted April 1, 2014 #5 Share Posted April 1, 2014 Yes it was after final payment. Sent from my SGH-M919 using Forums mobile app Link to comment Share on other sites More sharing options...
TravelMadBrits Posted April 1, 2014 #6 Share Posted April 1, 2014 Hi there Last year I moved from an OV to a balcony and it was £50 less. I too saw the credit of £50 on my invoice. This then disappeared about a week before we sailed and the £50 was credited on to my bank card. It was a nice surprise! Link to comment Share on other sites More sharing options...
Wonders10 Posted April 1, 2014 Author #7 Share Posted April 1, 2014 Hi thereLast year I moved from an OV to a balcony and it was £50 less. I too saw the credit of £50 on my invoice. This then disappeared about a week before we sailed and the £50 was credited on to my bank card. It was a nice surprise! Interesting...I thought they had changed that policy. Guess I will find out soon enough! Link to comment Share on other sites More sharing options...
Ivana Cruise Posted April 4, 2014 #8 Share Posted April 4, 2014 My $150 credit showed up on my credit card today! :D Link to comment Share on other sites More sharing options...
cruisegirl1 Posted April 5, 2014 #9 Share Posted April 5, 2014 Did you move from an OV to a balcony and now have a C&A balcony discount applied? M Link to comment Share on other sites More sharing options...
Ivana Cruise Posted April 5, 2014 #10 Share Posted April 5, 2014 No, I booked an ocean view made final payment then found a C&A saving certificate and called to have it applied. Sent from my SGH-M919 using Forums mobile app Link to comment Share on other sites More sharing options...
molly361 Posted April 5, 2014 #11 Share Posted April 5, 2014 No, I booked an ocean view made final payment then found a C&A saving certificate and called to have it applied. Sent from my SGH-M919 using Forums mobile app Was it after your final payment DATE? If it is your Grandeur cruise in October final payment date has not passed. It does not matter if you paid in full before the final payment is due, they go by the final payment date. Link to comment Share on other sites More sharing options...
marci22 Posted April 5, 2014 #12 Share Posted April 5, 2014 (edited) This thread is causing confusion. I am not sure about UK bookings, but in US, you do NOT receive credit back to your card for price drops after final payment is due. I didn't think they would do it for any price adjustment: cheaper cabin, coupon, C&A discount, etc. There are no refunds after final payment is due. However, I looked up savings certificates and it says, "Please remember, coupons may only be submitted online with a payment. If you've already paid in full, please contact Customer Service.. " http://www.royalcaribbean.com/customersupport/faq/details.do?pagename=frequently_asked_questions&faqId=1123&faqSubjectId=322 Not clear, but I think a LOT of people would be interested if there are, in fact, possible adjustments after final payment. Right now, most people believe that you should 'stop looking' after you make final payment because we have repeatedly been told there are no refunds after final. Until now, I have never looked for coupons for my cruises that are past final payment. Edited April 5, 2014 by marci22 Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted April 5, 2014 #13 Share Posted April 5, 2014 This thread is causing confusion. I am not sure about UK bookings, but in US, you do NOT receive credit back to your card for price drops after final payment is due. I didn't think they would do it for any price adjustment: cheaper cabin, coupon, C&A discount, etc. There are no refunds after final payment is due. However, I looked up savings certificates and it says, "Please remember, coupons may only be submitted online with a payment. If you've already paid in full, please contact Customer Service.. " http://www.royalcaribbean.com/customersupport/faq/details.do?pagename=frequently_asked_questions&faqId=1123&faqSubjectId=322 Not clear, but I think a LOT of people would be interested if there are, in fact, possible adjustments after final payment. Right now, most people believe that you should 'stop looking' after you make final payment because we have repeatedly been told there are no refunds after final. Until now, I have never looked for coupons for my cruises that are past final payment. Since April 1, 2014 there are no more C & A savings certificates. Link to comment Share on other sites More sharing options...
Ivana Cruise Posted April 5, 2014 #14 Share Posted April 5, 2014 It is not my October cruise it is a May cruise. I am in the US. I booked an Oceanview cabin last Saturday, had to pay in full because it was after final payment due date. I found a C&A saving certificate on the Royal website that expired last Monday the 31st. I called on Monday the 31st and they applied the credit to my account. The $150 credit came back to my credit card yesterday, April 4th. Sent from my SGH-M919 using Forums mobile app Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 5, 2014 #15 Share Posted April 5, 2014 It is not my October cruise it is a May cruise. I am in the US. I booked an Oceanview cabin last Saturday, had to pay in full because it was after final payment due date. I found a C&A saving certificate on the Royal website that expired last Monday the 31st. I called on Monday the 31st and they applied the credit to my account. The $150 credit came back to my credit card yesterday, April 4th. Sent from my SGH-M919 using Forums mobile app It would have been helpful and would have avoided some of the confusion if you had included the info about your rebate being due to a C&A savings certificate in your first post. Link to comment Share on other sites More sharing options...
Ivana Cruise Posted April 5, 2014 #16 Share Posted April 5, 2014 My apologies for confusing everyone. Sent from my SGH-M919 using Forums mobile app Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now