kiyoko Posted September 24, 2014 #1 Share Posted September 24, 2014 (edited) I am hoping there are some CCs who could provide more information about something I read on NCL's facebook page. It sounds like on September 21, 2014, an NCL provided bus transporting 50+ passengers from MA and CT to NYC to board the Breakaway got stuck in traffic and the ship left without them 90 minutes before they got there and the passengers got sent back to MA and CT. My facts may not be accurate since there wasn't too much info provided. Although I've never taken bus transportation provided by a cruise line to board a sailing, I have in the past considered it. If I have all my facts right, it sounds like something I should never consider if it's NCL. Anyone out there know what happened? Edited September 24, 2014 by kiyoko Link to comment Share on other sites More sharing options...
TrumpyNor Posted September 24, 2014 #2 Share Posted September 24, 2014 It says something about it on the last two pages of this Breakaway roll call: http://boards.cruisecritic.com/showthread.php?t=1858678&page=55 If I read it correctly, it was 27 passengers that were left behind. Link to comment Share on other sites More sharing options...
SissasMomE Posted September 24, 2014 #3 Share Posted September 24, 2014 That is completely unacceptable! Wow. I would be livid. Link to comment Share on other sites More sharing options...
buckirj1 Posted September 24, 2014 #4 Share Posted September 24, 2014 That's the chance you take...on any cruise on any line. The fine print says so. Link to comment Share on other sites More sharing options...
mpk218 Posted September 24, 2014 #5 Share Posted September 24, 2014 Pre-cruise travel arrangements dont count when it comes to the ship waiting.; That sure would be a giant headache though.. Some might even say coming in the day before is sage advise :D Link to comment Share on other sites More sharing options...
SissasMomE Posted September 24, 2014 #6 Share Posted September 24, 2014 Pre-cruise travel arrangements dont count when it comes to the ship waiting.; That sure would be a giant headache though.. Some might even say coming in the day before is sage advise :D Arranged through NCL? Well, if that's true, that is just crazy. Link to comment Share on other sites More sharing options...
Rare Laszlo Posted September 24, 2014 #7 Share Posted September 24, 2014 (edited) That is completely unacceptable! Wow. I would be livid. LOL Stuff happens, traffic jams, cars breakdown...... sounds like people are getting cabin upgrades for another cruise. Thats why we also arrive one day ahead of time if flying. I have sailed out of NYC three times, and live 2 hours away. We leave the house at 7am just in case anything happens Edited September 24, 2014 by Laszlo Link to comment Share on other sites More sharing options...
mpk218 Posted September 24, 2014 #8 Share Posted September 24, 2014 Arranged through NCL? Well, if that's true, that is just crazy. Yep , its always been that way .. They will arrange your flight / bus/ whatever , but it ends there.. The whole waiting ship scenario doesn't kick in until ''All Aboard" ... ;) Link to comment Share on other sites More sharing options...
sfaaa Posted September 24, 2014 #9 Share Posted September 24, 2014 This is just brutal although I assume NCL had no choice since their ships are on a tight time table. Link to comment Share on other sites More sharing options...
English101 Posted September 24, 2014 #10 Share Posted September 24, 2014 It says something about it on the last two pages of this Breakaway roll call:http://boards.cruisecritic.com/showthread.php?t=1858678&page=55 If I read it correctly, it was 27 passengers that were left behind. Wow! This is crazy! Since transportation was booked through NCL, they should provide some kind of compensation. Did NCL pay for the flights to bermuda? Link to comment Share on other sites More sharing options...
SissasMomE Posted September 24, 2014 #11 Share Posted September 24, 2014 Yep , its always been that way .. They will arrange your flight / bus/ whatever ,but it ends there.. The whole waiting ship scenario doesn't kick in until ''All Aboard" ... ;) Ah - I never knew that. I always thought if they arranged the transportation then they had to wait for you. Wow - those poor people! Link to comment Share on other sites More sharing options...
Vyhanek Posted September 24, 2014 #12 Share Posted September 24, 2014 There must be more to the story. I've been on a few NCL cruises where the ship was delayed because an NCL sponsored excursions hadn't returned back to the ship. I don't remember how long we waited but it was probably an hour. Link to comment Share on other sites More sharing options...
Hikini Posted September 24, 2014 #13 Share Posted September 24, 2014 Ah - I never knew that. I always thought if they arranged the transportation then they had to wait for you. Wow - those poor people! I was under the same impression. We have been a little late departing 2 times and were told that it was due to a flight that was late and passengers were still en route to the cruise terminal. But we weren't terribly late in departing and it did not affect our ports at all. Who knows?! I know I would be SO upset! A good idea to get to your departure city the day before when possible. Link to comment Share on other sites More sharing options...
Rare Laszlo Posted September 24, 2014 #14 Share Posted September 24, 2014 I was under the same impression. We have been a little late departing 2 times and were told that it was due to a flight that was late and passengers were still en route to the cruise terminal. But we weren't terribly late in departing and it did not affect our ports at all. Who knows?! I know I would be SO upset! A good idea to get to your departure city the day before when possible. I'm sure someone did the math. Either go X amount faster and burn X amount more fuel to reach Bermuda by a certain time or pay X amount of dollars to put the people who missed the ship on another cruise. That must have been one hell of a traffic jam.....2-3 hours??? Link to comment Share on other sites More sharing options...
maywell Posted September 24, 2014 #15 Share Posted September 24, 2014 Is that weekend where Path / NJ transit literally threw up on itself or is that just NJ traffic being NJ traffic over the Lincoln tunnel / Washington Bridge? It crapshoot driving by car in NJ- could had left at 5am and still not get to port by 2pm on the any day that ends in a 'y'... Link to comment Share on other sites More sharing options...
time2cruise1 Posted September 24, 2014 #16 Share Posted September 24, 2014 The bus service is not provided by or booked with NCL. It is private company that offers service to the pier. Could be a mix of cruise line passengers. Link to comment Share on other sites More sharing options...
Rare nbsjcruiser Posted September 24, 2014 #17 Share Posted September 24, 2014 I was under the same impression. We have been a little late departing 2 times and were told that it was due to a flight that was late and passengers were still en route to the cruise terminal. But we weren't terribly late in departing and it did not affect our ports at all. Who knows?! I know I would be SO upset! A good idea to get to your departure city the day before when possible. Generally that is the case but ultimately its the Captain's call. We were on the Crown Princess a few years ago and they waited like 2 hours for people flying in. We ended up sailing out of FLL around 6:30 - was cold and dark. Link to comment Share on other sites More sharing options...
Rare sparks1093 Posted September 24, 2014 #18 Share Posted September 24, 2014 (edited) I'm sure someone did the math. Either go X amount faster and burn X amount more fuel to reach Bermuda by a certain time or pay X amount of dollars to put the people who missed the ship on another cruise. That must have been one hell of a traffic jam.....2-3 hours??? When we disembarked our CCL cruise in Baltimore we got stuck in traffic for about 4 hours in the metro NY area. Note to self- pay attention to when the Giants are playing and avoid the area like the plague if they are;). I feel sorry for those left behind. Edited September 24, 2014 by sparks1093 Link to comment Share on other sites More sharing options...
jaja Posted September 24, 2014 #19 Share Posted September 24, 2014 Ah - I never knew that. I always thought if they arranged the transportation then they had to wait for you. Wow - those poor people! I did not know either:eek: Link to comment Share on other sites More sharing options...
time2cruise1 Posted September 24, 2014 #20 Share Posted September 24, 2014 Ah - I never knew that. I always thought if they arranged the transportation then they had to wait for you. Wow - those poor people! As I posted it was not Ncl provided transportation. If it were then yes most likely they would wait or help get you to the next port. The NE bus service is a private company that passengers book directly with. Sent from my iPad using Tapatalk - Jim Link to comment Share on other sites More sharing options...
jaja Posted September 24, 2014 #21 Share Posted September 24, 2014 As I posted it was not Ncl provided transportation. If it were then yes most likely they would wait or help get you to the next port. The NE bus service is a private company that passengers book directly with. Sent from my iPad using Tapatalk - Jim Thanks for clarification...! Link to comment Share on other sites More sharing options...
Rare Lupush Posted September 24, 2014 #22 Share Posted September 24, 2014 Ah - I never knew that. I always thought if they arranged the transportation then they had to wait for you. Wow - those poor people! It's the same as if you book a flight through them and it's delayed. Not NCLs responsibility, but the third party carrier to make it right. This is all stated in the terms and conditions when you make these types of bookings. Link to comment Share on other sites More sharing options...
DirtyDawg Posted September 24, 2014 #23 Share Posted September 24, 2014 (edited) It's the same as if you book a flight through them and it's delayed. Not NCLs responsibility, but the third party carrier to make it right. This is all stated in the terms and conditions when you make these types of bookings. That's why it's good practice to have your lawyer review all the terms and conditions regarding your cruise before you sign on the dotted line. Of course that will double the cost of your cruise but hey, at least you'll know what your rights are and what the cruise line's obligations are. Or just subscribe to the 'NO' principle - You have NO rights and the cruise line has NO obligations. Edited September 24, 2014 by DirtyDawg Link to comment Share on other sites More sharing options...
ellasmomanddad Posted September 24, 2014 #24 Share Posted September 24, 2014 As I posted it was not Ncl provided transportation. If it were then yes most likely they would wait or help get you to the next port. The NE bus service is a private company that passengers book directly with. Sent from my iPad using Tapatalk - Jim Thats not true when I call ncl they tell me the time and place and I pay ncl for the bus ride. The bus only goes to the ncl dock. Link to comment Share on other sites More sharing options...
ellasmomanddad Posted September 24, 2014 #25 Share Posted September 24, 2014 For the record I canceled the bus and am now taking amtrak where its all on me if im late for that reason of nyc traffic Link to comment Share on other sites More sharing options...
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