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New Cas perks now


hpecorari
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On the board at this moment and the new CAS perks posted on the NCL website is in effect as of February 1. Biggest difference I see is no more breakfast and lunch at Cagney's. I did voice my disappointment that it should have gone into effect April 1. The casino manager said I am not the only golden and VIP on the ship Who have voice their concern and feel the same way. Just an FYI.

 

Harriet

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On the board at this moment and the new CAS perks posted on the NCL website is in effect as of February 1. Biggest difference I see is no more breakfast and lunch at Cagney's. I did voice my disappointment that it should have gone into effect April 1. The casino manager said I am not the only golden and VIP on the ship Who have voice their concern and feel the same way. Just an FYI.

 

Harriet

 

Hi quick question what are the changes with the spa pass/credit?

Edited by iimmie
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I am a newbie to CAS- got a 20% cruise discount so I assume I am the lowest level possible. Do I get amenities since I booked through CAS? If so, what?

 

A spa pass would be awesome!

No on the spa pass. My first CAS at sea cruise, I got a casino drink card and then near the end of my cruise the casino host set me up at one of the specialty restaurants for dinner.
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I am a newbie to CAS- got a 20% cruise discount so I assume I am the lowest level possible. Do I get amenities since I booked through CAS? If so, what?

 

A spa pass would be awesome!

 

You get the privilege of leaving all of your service charges in place.

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Can you post a link to where this is shown? I just went to the CAS website and do not see anything. Actually, I do not think it ever actually said the breakfast/lunch thing before.

 

Help with more details, please.

 

http://www.ncl.com/why-cruise-norwegian/casino-cruise

 

As to the person getting 20% discount, you get very little. See link above.

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Can you post a link to where this is shown? I just went to the CAS website and do not see anything. Actually, I do not think it ever actually said the breakfast/lunch thing before.

 

Help with more details, please.

 

http://www.ncl.com/why-cruise-norwegian/casino-cruise

 

As to the person getting 20% discount, you get very little. See link above.

 

They changed already and no longer shows breakfast and lunch in Cagney's as a perk for VIP players

 

Harriet

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Hi Everyone

 

Not all ships are on the same page apparently. I just got off the Dawn yesterday (Feb 1 to Feb 8). I cannot answer question about Cagneys since I was in a suite, but on the Dawn, there was NO change on the spa passes for VIP. I got 5 days for 2 people, and they were more than happy to allow me to trade in for 7 days for 1 person (husband hates the spa). No spa "credit" of any kind.

 

Terry

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You get the privilege of leaving all of your service charges in place.

 

I have no idea what this has to do with anything.

 

Thanks for the replies. I didn't really expect to receive anything and was surprised I even got contacted by CAS. The drink card is somewhat useless with the free UBP offering. In reviewing the perks, looks like everyone gets the free speciality dinner ( not just gold)? I am looking forward to seeing what CAS service is all about.

Edited by conandrob240
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Hi Everyone

 

Not all ships are on the same page apparently. I just got off the Dawn yesterday (Feb 1 to Feb 8). I cannot answer question about Cagneys since I was in a suite, but on the Dawn, there was NO change on the spa passes for VIP. I got 5 days for 2 people, and they were more than happy to allow me to trade in for 7 days for 1 person (husband hates the spa). No spa "credit" of any kind.

 

Terry

 

I'm wondering if maybe I got the $300 credit because there's no actual spa per say the Sun. I'll ask about that tonight also.

 

Harriet

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I'm wondering if maybe I got the $300 credit because there's no actual spa per say the Sun. I'll ask about that tonight also.

 

Harriet

 

In all due respect, I am ROFLMAO!

 

I do hope you get something, but it would be a cold day in he$$ that you would get a $300 credit.

 

Heck,on three cruises, we never even used the spa perk.

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Here are the only differences courtesy of the wayback machine as of 6/28/14

 

old:

Complimentary Spa Access for Two • •

VIP Royal Treatment • •

Cigar & Cigarette Offers • •

Complimentary Private Transportation To/From Ship* •

 

 

new:

Reward Points For Play • • • •

Complimentary Spa Credit for Two • •

 

 

The rest of them, not shown, were the same.

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In all due respect, I am ROFLMAO!

 

I do hope you get something, but it would be a cold day in he$$ that you would get a $300 credit.

 

Heck,on three cruises, we never even used the spa perk.

 

well it must be snowing in hell freezing over. I am on the Sun at this moment and have been given at $300 spa credit from CAS. I tell CAS what I want up to $300 and they call and make the appointment for me and take care of the charges. They say that you can use this $300 credit toward spa passes however the Sun does not actually have a spa except for a hair facials massages etc.

 

Harriet

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Here are the only differences courtesy of the wayback machine as of 6/28/14

 

old:

Complimentary Spa Access for Two • •

VIP Royal Treatment • •

Cigar & Cigarette Offers • •

Complimentary Private Transportation To/From Ship* •

 

 

new:

Reward Points For Play • • • •

Complimentary Spa Credit for Two • •

 

 

The rest of them, not shown, were the same.

 

VIP Royal Treatment is what gave us breakfast and lunch in Cagneys

 

Harriet

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According to the casino host the spa credit for VIP is $300. The spa credit for Golden is $150. This can be used toward spa treatments, massages, etc. etc. and etc. or you may use the credit to purchase spa passes. However the casino host must be notified and do the purchasing for you or contact the spa and let them know you will be using the casino credit for what you're wishing to purchase.

 

When I asked her if this was fleetwide she said yes. She said they got the notice February 1. Those who were cruising February 1 were exempt because the paperwork was previously completed prior to their boarding February 1 when they actually received the notice. Anyone boarding after February 1 the new plan went into effect as they had time to implement it. She said the new rules did not come from the casino it came from the main office. She said as she is sure that I am aware of the recent purchases and the fact that certain management has changed, it came from the new management. However I still do see people going to the bar and getting cigarettes for free. I am guessing the bartenders are not aware of the new rules.

 

Harriet

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well it must be snowing in hell freezing over. I am on the Sun at this moment and have been given at $300 spa credit from CAS. I tell CAS what I want up to $300 and they call and make the appointment for me and take care of the charges. They say that you can use this $300 credit toward spa passes however the Sun does not actually have a spa except for a hair facials massages etc.

 

Harriet

 

Thanks Harriet, I guess I am due for a facial and a massage this weekend :). I will follow up on Sunday when I get off the BA weekender (Golden tier). Have a great cruise and I hope you make a score this week!

Edited by iimmie
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I'm wondering if maybe I got the $300 credit because there's no actual spa per say the Sun. I'll ask about that tonight also.

 

Harriet

 

Sorry... I read this as a general $300 credit towards any/all cruise expenses, not just Spa type stuff.

 

(hell is thawing out-lol)

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One of the primary reasons we would cruise again on NCL is to take advantage of Cagney/Murano breakfast and lunch. Without that option, NCL may have just saved us thousands of dollars that we would have dumped into their casino.

 

Oh well. Lots of other options.

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Was speaking with my CAS PCC just yesterday and asked about the rumoured upcoming changes, and I was obviously misinformed as she said there were no changes pending.

 

With what has been reported here and if you are Platinum Latitudes there is very little additional benefit for being either Golden or VIP, other then getting a spa credit and the waiving of convenience fees.

 

Such a shame as it seems the 'changes' are just the removal of some of the perks rather than a real revamping of the program. perhaps there is more to the new program and perhaps harriet or iimmie can shed some light on the matter after their cruises.

 

Here's hoping the benefits are not as watered down as it first appears.

 

Rochelle

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