4JACK Posted March 19, 2015 #26 Share Posted March 19, 2015 Oceania has just made the additional "OBC in lieu of" to our final cruise vacation summary invoice. We obtained our Silver Level status, and this cruise included the promotional PPG. Different departments were involved, it took patience and time to adjust all the credits and amenities. Our personal vacation consultant at Oceania did an outstanding job. Sailing March22! Link to comment Share on other sites More sharing options...
Paulchili Posted March 19, 2015 #27 Share Posted March 19, 2015 (edited) Does anyone remember when O changed their method for calculating O Club levels? I can't figure out when we achieved Silver level. You can call them and they will tell you when you became Silver. If you achieved Silver before 1/1/2013, you will get full amount of PPG as OBC Edited March 19, 2015 by Paulchili Link to comment Share on other sites More sharing options...
vaitape Posted March 19, 2015 #28 Share Posted March 19, 2015 You can call them and they will tell you when you became Silver.If you achieved Silver before 1/1/2013, you will get full amount of PPG as OBC Thanks for the suggestion Paul. The info is not so easily obtained from O or at least not from the agent I spoke to there didn't know. I'm to send an email to him and he will further research it. Link to comment Share on other sites More sharing options...
Paulchili Posted March 19, 2015 #29 Share Posted March 19, 2015 Thanks for the suggestion Paul. The info is not so easily obtained from O or at least not from the agent I spoke to there didn't know. I'm to send an email to him and he will further research it. I am not sure whether this works with Oceania CSRs but it works like a charm with airlines. It's called HUACA - Hang Up And Call Again if you get an uninformed agent. It worked for me just last night. I needed to change a date on an award ticket and I saw availability for the date I needed. The first agent insisted there was no availability. Rather than argue, I thanked her and hung up. The next agent a minute later had no trouble seeing what I knew existed and booked it for me. You may try this with Oceania because it was an O agent recently who told me when we became Silver - so it can be done :D Link to comment Share on other sites More sharing options...
Rare Caroldoll Posted March 20, 2015 #30 Share Posted March 20, 2015 The squeaking wheel gets the oil! LOL Link to comment Share on other sites More sharing options...
vaitape Posted March 20, 2015 #31 Share Posted March 20, 2015 (edited) The squeaking wheel gets the oil! LOL Thank you Paul and Carol. After sending my email inquiry, I received the following in my personal email inbox. I deleted the name of the agent I spoke to just because.... This is an automatically generated Delivery Status Notification. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery to the following recipients has been delayed. The reason for the problem: 4.1.0 - Unknown address error 452-'4.3.1 Insufficient system resources' Edited March 20, 2015 by vaitape Link to comment Share on other sites More sharing options...
Paulchili Posted March 20, 2015 #32 Share Posted March 20, 2015 (edited) thank you paul and carol. After sending my email inquiry, i received the following in my personal email inbox. I deleted the name of the agent i spoke to just because.... This is an automatically generated delivery status notification. This is a warning message only. You do not need to resend your message. Delivery to the following recipients has been delayed. The reason for the problem: 4.1.0 - unknown address error 452-'4.3.1 insufficient system resources' huaca :D Edited March 20, 2015 by Paulchili Link to comment Share on other sites More sharing options...
vaitape Posted March 20, 2015 #33 Share Posted March 20, 2015 BUT REALLY!?...this is Oceania's response?? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 20, 2015 #34 Share Posted March 20, 2015 BUT REALLY!?...this is Oceania's response?? was the reply from Oceania or your ISP?? I know my Yahoo mail server is having issues lately :mad: Lyn Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 20, 2015 #35 Share Posted March 20, 2015 Does anyone remember when O changed their method for calculating O Club levels? I can't figure out when we achieved Silver level. I am thinking it was 2013 because we were just short of getting Silver Can you check in your online Oceania club account and see how many cruises you had before then? Lyn HI to your DH too Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 20, 2015 #36 Share Posted March 20, 2015 Does anyone remember when O changed their method for calculating O Club levels? I can't figure out when we achieved Silver level. Found a couple of old threads seems it changed on Oct 1 2012 post #4 http://boards.cruisecritic.com/showthread.php?t=1715641&highlight=club http://boards.cruisecritic.com/showthread.php?t=1718988&highlight=club Link to comment Share on other sites More sharing options...
ShopperfiendTO Posted March 20, 2015 #37 Share Posted March 20, 2015 Found a couple of old threads seems it changed on Oct 1 2012post #4 http://boards.cruisecritic.com/showthread.php?t=1715641&highlight=club http://boards.cruisecritic.com/showthread.php?t=1718988&highlight=club I think this old thread is more relevant?: http://boards.cruisecritic.com/showthread.php?t=1904992 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 20, 2015 #38 Share Posted March 20, 2015 I think this old thread is more relevant?:http://boards.cruisecritic.com/showthread.php?t=1904992 Thanks I started in 2012 & was working forward Still confused :D no matter what thread you read Lyn Link to comment Share on other sites More sharing options...
vaitape Posted March 21, 2015 #39 Share Posted March 21, 2015 Lyn: The reply was sent by prestigecruiseholdings.com My email was sent to the address given to me by the O agent which was oceaniacruises.com Am stumped re why it's difficult to obtain info regarding the date we reached Silver status. Sounds like we reached Silver about the same time. Do you remember the date you reached it? DH says hi back to you and Mr Mike! Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 21, 2015 #40 Share Posted March 21, 2015 Sounds like we reached Silver about the same time. Do you remember the date you reached it? DH says hi back to you and Mr Mike! I have not made it yet ;) Due to circumstances we had to cancel a couple of cruises that would have got us to that stage :( Lyn Link to comment Share on other sites More sharing options...
vaitape Posted March 21, 2015 #41 Share Posted March 21, 2015 Sorry to hear you've had to cancel some cruises Lyn. Hopefully things have smoothed out now. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 21, 2015 #42 Share Posted March 21, 2015 Sorry to hear you've had to cancel some cruises Lyn. Hopefully things have smoothed out now. So far so good :D Link to comment Share on other sites More sharing options...
Max2 Posted March 24, 2015 #43 Share Posted March 24, 2015 There will be more changes as we are now not privately owned but owned by NCL. Link to comment Share on other sites More sharing options...
Rare ORV Posted March 24, 2015 #44 Share Posted March 24, 2015 There will be more changes as we are now not privately owned but owned by NCL. Do you have some actual information from a reputable source or are you just surmising? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 24, 2015 #45 Share Posted March 24, 2015 There will be more changes as we are now not privately owned but owned by NCL. Is that the royal WE or are you one of the owners of PCH?? I think PCH is owned by NCLH the corporate umbrella for NCL someone will correct me if I am wrong Link to comment Share on other sites More sharing options...
vaitape Posted March 24, 2015 #46 Share Posted March 24, 2015 Just an FYI: I did hear from O regarding the date we reached Silver....the answer WAS NOT the one I wanted but at least now I know! Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 24, 2015 #47 Share Posted March 24, 2015 Just an FYI: I did hear from O regarding the date we reached Silver....the answer WAS NOT the one I wanted but at least now I know! That is too bad but like you said at least you know I could have had a free cruise by now if we had not had to cancel some :mad: At least we can still cruise which is a good thing :D Lyn Link to comment Share on other sites More sharing options...
vaitape Posted March 25, 2015 #48 Share Posted March 25, 2015 LTH28: May you have smooth sailings. Looking forward to seeing you again, sooner than later! Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 25, 2015 #49 Share Posted March 25, 2015 LTH28: May you have smooth sailings. Looking forward to seeing you again, sooner than later! Ditto :D Link to comment Share on other sites More sharing options...
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