robflys Posted April 14, 2015 #1 Share Posted April 14, 2015 Just off the 4/10/15 sailing of Enchantment. On the last night (4/12) at about 8pm there was a flickering of the lights. Then, about a minute later the entire ship lost all power. Some emergency lighting came on (mostly exit signs and very, very few dim lights here and there). The props stopped as well. There was an eerie, noticeable stillness to the ship with no generators or Props turning. This lasted for about ten minutes and then the power was restored. Shortly thereafter, the captain made an announcement that they did not know what caused the complete power failure; however, the engineer was looking at it and the props were once again turning. The lights did flicker here and there later that night but the power did not go out again. Anyone else ever experience this on a cruise? This was our 12th cruise and we have never had this happen before... (My wife thinks we jinxed it because we were on our balcony looking at the Carnival Ectasy going by and it looked so slow we kept joking that it had a power failure! :eek:) Link to comment Share on other sites More sharing options...
KJL53 Posted April 14, 2015 #2 Share Posted April 14, 2015 It happened to me once on Princess near midnight about 20 years ago. Link to comment Share on other sites More sharing options...
A2Mich Posted April 14, 2015 #3 Share Posted April 14, 2015 Wow. That's certainly strange. Did you ever get a more thorough explanation? Link to comment Share on other sites More sharing options...
robflys Posted April 14, 2015 Author #4 Share Posted April 14, 2015 (edited) No. I wanted to inquire more about it. But we were running around to catch a show and then picking up our daughter from Adventure Ocean and then packing (last night), etc etc etc. I was going to ask this morning but I didn't get the chance. Another weird (ok not weird but a little odd) thing was that the Ben and Jerrys side of Latte-tudes was closed for the entire cruise from embarkation on. There was a sign that the freezer was broken and it was therefore closed. In really surprised that they could not get a refrigerator repair person or replacement freezer on turnaround day. Some people were pretty bummed. And they probably lost a revenue stream. All in all it was a good cruise, even with some creep stealing my wife's birthday magnet from our door (there really are some creeps out threre....) Our third time on Enchantment. It was ourvery first ship 15 years ago so it holds some sentimental value. Edited April 14, 2015 by robflys Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 14, 2015 #5 Share Posted April 14, 2015 (edited) No. I wanted to inquire more about it. But we were running around to catch a show and then picking up our daughter from Adventure Ocean and then packing (last night), etc etc etc. I was going to ask this morning but I didn't get the chance. Another weird (ok not weird but a little odd) thing was that the Ben and Jerrys side of Latte-tudes was closed for the entire cruise from embarkation on. There was a sign that the freezer was broken and it was therefore closed. In really surprised that they could not get a refrigerator repair person or replacement freezer on turnaround day. Some people were pretty bummed. And they probably lost a revenue stream. All in all it was a good cruise, even with some creep stealing my wife's birthday magnet from our door (there really are some creeps out threre....) Our third time on Enchantment. It was ourvery first ship 15 years ago so it holds some sentimental value. The freezer was broken on our cruise on March 16'th. Doesn't seem like they are in a hurry to fix it. Edited April 14, 2015 by Ourusualbeach Link to comment Share on other sites More sharing options...
A2Mich Posted April 14, 2015 #6 Share Posted April 14, 2015 Sorry you didn't get an explanation for anything. I can tell you, from years of refrigeration/HVAC work, the freezer problem could be very legitimate. Would depend on if the problem is on a small reach in freezer, or larger walk in freezer. A larger walk in freezer can hold thousands or tens of thousands of dollars worth of product that could be lost quickly if unable to be transferred to another freezer at the same temperature (ice cream, BTW, does need to be stored at 0 degrees F to maintain quality. Variations in temperature can cause thawing/refreeze or cause the water molecules to solidly more and give the ice cream a grainy texture. Also dependent on butterfat content.). Anyway, being that these ships are built in Europe, if a model specific part is needed and not available on board, then the repair may not be possible. I've found over the years, that while some US made pieces of equipment can use fairly generic parts, some parts are simply going to be specialized. If European branded equipment is utilized, and there are no distributors in the US, then parts availability may be zero. Link to comment Share on other sites More sharing options...
papaflamingo Posted April 14, 2015 #7 Share Posted April 14, 2015 Anyone else ever experience this on a cruise? This was our 12th cruise and we have never had this happen before... (My wife thinks we jinxed it because we were on our balcony looking at the Carnival Ectasy going by and it looked so slow we kept joking that it had a power failure! :eek:) We lost partial electrics on Quantum in Feb. for about 4 hours. Affected 4 restaurants and some other spaces. Was caused by a water waste system over flow into one of the panels, so they had to shut the panel down. They comped drinks for 4 hours, gave us OBC, and. $275 future cruise credit. Think on my next cruise I'll short out part of the system. [emoji1] Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Philly Steve Posted April 14, 2015 #8 Share Posted April 14, 2015 Note to self: pack a small flashlight. ;) Link to comment Share on other sites More sharing options...
CruisingWithTheTide Posted April 16, 2015 #9 Share Posted April 16, 2015 Has there been anymore issues on the Enchantment since? I have been on the EOTS five times but am taking 4 new cruisers on her on 5/18. It took a lot of convincing to get them on a ship so something like this could be terrifying to them :( :eek: Link to comment Share on other sites More sharing options...
Solararc Posted April 16, 2015 #10 Share Posted April 16, 2015 We have lost power for about half an hour on our first cruise, wife was freaking out lol, it all worked out and got a free bottle of cheap wine, I'm sure it's not that uncommon *Living large one week at a time* Link to comment Share on other sites More sharing options...
bigque Posted April 16, 2015 #11 Share Posted April 16, 2015 The freezer was broken on our cruise on March 16'th. Doesn't seem like they are in a hurry to fix it. Was not working on the March 13th cruise. Link to comment Share on other sites More sharing options...
Redcat Posted April 16, 2015 #12 Share Posted April 16, 2015 Power can go out anywhere hotel ship doesnt matter but ar least ships have experts to fix issues a dark interior room in a NYC hotel now thats scary. Link to comment Share on other sites More sharing options...
American Bear Posted April 16, 2015 #13 Share Posted April 16, 2015 No. I wanted to inquire more about it. But we were running around to catch a show and then picking up our daughter from Adventure Ocean and then packing (last night), etc etc etc. I was going to ask this morning but I didn't get the chance. Another weird (ok not weird but a little odd) thing was that the Ben and Jerrys side of Latte-tudes was closed for the entire cruise from embarkation on. There was a sign that the freezer was broken and it was therefore closed. In really surprised that they could not get a refrigerator repair person or replacement freezer on turnaround day. Some people were pretty bummed. And they probably lost a revenue stream. All in all it was a good cruise, even with some creep stealing my wife's birthday magnet from our door (there really are some creeps out threre....) Our third time on Enchantment. It was ourvery first ship 15 years ago so it holds some sentimental value. At least the Enchanment next year will be closer to you porting in Miami.:D Link to comment Share on other sites More sharing options...
jozzmenia Posted April 17, 2015 #14 Share Posted April 17, 2015 hope they fix the freezer before june 29th! sooo love ben and jerrys lol Link to comment Share on other sites More sharing options...
link99 Posted April 17, 2015 #15 Share Posted April 17, 2015 Happened on the Legend OTS April 1st 2015 http://boards.cruisecritic.com/showthread.php?t=2190433&highlight=legend+power Link to comment Share on other sites More sharing options...
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