Cruise cancelled for a charter

[Can'tstopcruising]

We were so excited when we learned that the Summit was doing a 10 and 11 day cruise out of San Juan, Jan. 2017. We booked the b2b onboard immediately.

 

Today I read that the first cruise will be a charter. This is very disappointing news for us.

 

Have any of you ever been displaced by a charter?

 

Have you been compensated in any way?

[Oville]

We've had more than a few Celebrity cruises canceled do to the ship be charted. You probably will be offer something if you book a similar cruise as a replacement but it will be very limited and honestly not much.

[Demonyte]

The same happens occassionally with all the cruise lines, especially this far out.

 

You are not entitled to any compensation (in the case you had already booked something else that is nonrefundable, that is what travel insurances are for) but usually they offer some - one just has to live with it in this cruising world.

[chemmo]

.....so disappointing when this happens, not too bad if it is a cruise that can be easily swapped like for like, but when it is one you see as part of a bigger B2B or to celebrate a special event, very upsetting.

 

It terms of how near to your cruise can the plug be pulled, is there a fixed time set? If your cruise is twelve months away are you then safe? We have a cruise booked in Asia 2017 which we will be adding land based items to and obviously booking flights. Could we have all this booked and then get the plug pulled on our cruise 7 months out, for example?

 

Would be very interested to know anyone's experiences near to cruising.

 

Hope you find something even better Can'tstopcruising!

[junetraveler2014]

I am so sorry this happened. If you have already purchased your cruise insurance you should be covered. As for compensation, people have not reported very positive results. One couple did book their cruise on board, so they were able to keep the OBC for that but the disappointing news was that the charges had gone up substantially and the insurance did not cover the difference. Hope this works out for you and you are able to get a comparative sailing

[Demonyte]

It terms of how near to your cruise can the plug be pulled, is there a fixed time set? If your cruise is twelve months away are you then safe? We have a cruise booked in Asia 2017 which we will be adding land based items to and obviously booking flights. Could we have all this booked and then get the plug pulled on our cruise 7 months out, for example?

 

On NCL board general consensus seems to be that one should be ok six months out - there have been cases even closer to that but compared to cancellations in total, those are very rare.

 

We have to fly for all cruises and personally I wouldn't book flights a whole year out - we usually start looking for specials about 6-8 months out and often have gotten good deals within a month or two.

[Can'tstopcruising]

Thank you all for your replies.

 

The main problem is that we loved when the Millenium did 10/11 days cruises from San Juan. We did a few b2b's in those days.

 

In 2017, this was a one-time offer. A 10 day and an 11 day that we could do b2b. The others are all 7 days.

 

Also, the cancelled one offered a new port St. Vincent and we know someone there and were looking forward to that.

 

So disappointing.

[Hlitner]

That far out it is not uncommon to have cruise reservations cancelled due to charters or very large groups. We have also seen cruise lines make significant itinerary changes that far in advance. But, the real trouble happens when a cruise line cancels cruises within 11 months of the scheduled sailing (due to charters or a drydock) which causes lots of grief (and money) for those who have already booked their own air.

 

Hank

[MarkusToe]

thats the good thing on german travel laws....

If your cruise is canceled this way you are entiteled for compensation - means - if you find a similar vaccation on a different ship / cruise line what ever - the company you originally booked has to pay the differences....

 

on the other hand - If I want to quit, I'll loose my deposit - completely...

[Boscodog]

We had booked a Mediterranean Cruise for August 2016 on Celebrity. The ship was subsequently chartered. We were offered 3 different cruises to switch to. which were somewhat comparable (in the same region) but not identical. They guaranteed the rate we paid on the original cruise. If we did not want any of those 3 cruises, we were given $200 on board credit, which is what we did.

[tangerinebunny]

Does anyone know if travel insurance can be transferred to the new cruise? I understand that it depends on the company, but is there any company that will transfer policies?

 

With pre-existing conditions, we are forced to take out our insurance soon after our initial deposit.

[Welland]

We were so excited when we learned that the Summit was doing a 10 and 11 day cruise out of San Juan' date=' Jan. 2017. We booked the b2b onboard immediately.

 

Today I read that the first cruise will be a charter. This is very disappointing news for us.

 

Have any of you ever been displaced by a charter?

 

Have you been compensated in any way?[/quote']

 

 

Can you please provide the dates that are involved? Thanks.

[Can'tstopcruising]

Can you please provide the dates that are involved? Thanks.

 

Jan. 21/3017

 

Jan. 31/2017

[WayTea]

Thank you all for your replies.

 

The main problem is that we loved when the Millenium did 10/11 days cruises from San Juan. We did a few b2b's in those days.

 

In 2017' date=' this was a one-time offer. A 10 day and an 11 day that we could do b2b. The others are all 7 days.

 

Also, the cancelled one offered a new port St. Vincent and we know someone there and were looking forward to that.

 

So disappointing.[/quote']

 

Although, it's far out, we'll also be quite disappointed. Not only did we get great incentives when we booked back in May ($ 300 OBC, free gratuities and the drink package), we had special plans for St. Vincent as we have friends in Bequia (a small island just off SVG).

[4774Papa]

Yes, our Around Japan cruise was chartered (set for September 2015), but we transferred to a Japan and China cruise on the same ship four weeks later and kept our low price as well as some OBC.

[Welland]

Jan. 21/3017

 

Jan. 31/2017

 

 

 

Thanks.

 

Keep us posted on what you are deciding to go.