Rare CineGraphic Posted December 23, 2015 #1 Share Posted December 23, 2015 Princess just mass-emailed a bunch a folks claiming that their "Passenger Immigration Information" had not yet been submitted. I sail in less than 2 weeks and knew something wasn't right because I was able to print my boarding pass months ago. I called and the rep says they are getting slammed with calls. Nobody knows why the emails were sent out. Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted December 24, 2015 #2 Share Posted December 24, 2015 I had the same thing happen, which was strange because we had also printed our boarding passes. For every one of my upcoming cruises, my acceptance of the passenger contract was unchecked. This was certainly checked last week. Link to comment Share on other sites More sharing options...
Rare PescadoAmarillo Posted December 24, 2015 #3 Share Posted December 24, 2015 I just received another email telling me to disregard today's earlier email. Link to comment Share on other sites More sharing options...
SOLIVITA LADY Posted December 24, 2015 #4 Share Posted December 24, 2015 Same here. I called Princess and the rep told me it had something to do with upper case and lower case information being entered into their system. What a crock. Then received the second email to ignore the first email. I had printed out my boarding pass over a month ago after I filled out all my info in the personalizer. Sent from my KFTT using Tapatalk HD Link to comment Share on other sites More sharing options...
Jasperdo Posted December 24, 2015 #5 Share Posted December 24, 2015 Funny. I have a cruise booked for March. Haven't filled out the Passenger Immigration Information yet. And I didn't get that e-mail. Link to comment Share on other sites More sharing options...
riclop Posted December 24, 2015 #6 Share Posted December 24, 2015 What a mess. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted December 24, 2015 #7 Share Posted December 24, 2015 If only I had such problems. :rolleyes: :p Link to comment Share on other sites More sharing options...
shredie Posted December 24, 2015 #8 Share Posted December 24, 2015 Princess IT at its best. :p Link to comment Share on other sites More sharing options...
satxdiver Posted December 24, 2015 #9 Share Posted December 24, 2015 The IT department at Princess never ceases to amaze me in the stupid things they do. I sincerely wish Princess would spend a little money and get better people in their IT department. When I was working I saw management time and again cut IT funds only to have it come back and bite them in the posterior. IT is important in this day of electronic communication so fix it Princess. Link to comment Share on other sites More sharing options...
pablo222 Posted December 24, 2015 #10 Share Posted December 24, 2015 Princess just mass-emailed a bunch a folks claiming that their "Passenger Immigration Information" had not yet been submitted.I sail in less than 2 weeks and knew something wasn't right because I was able to print my boarding pass months ago. I called and the rep says they are getting slammed with calls. Nobody knows why the emails were sent out. I hope it was (mis)labled 'Emergency Notification' Princess loves that! Link to comment Share on other sites More sharing options...
elliair Posted December 24, 2015 #11 Share Posted December 24, 2015 Same here. I called Princess and the rep told me it had something to do with upper case and lower case information being entered into their system. What a crock. Then received the second email to ignore the first email. I had printed out my boarding pass over a month ago after I filled out all my info in the personalizer. Sent from my KFTT using Tapatalk HD Princess NEVER EVER admits to human error on their part. In one of my survey forms I told them to quit blaming security or customs for their blatant incompetence. I told them that passengers are not stupid and for once own up to their errors. Link to comment Share on other sites More sharing options...
shredie Posted December 24, 2015 #12 Share Posted December 24, 2015 I hope it was (mis)labled 'Emergency Notification' Princess loves that! LOL! Isn't that the truth? :D Link to comment Share on other sites More sharing options...
pablo222 Posted December 24, 2015 #13 Share Posted December 24, 2015 (edited) Princess NEVER EVER admits to human error on their part. In one of my survey forms I told them to quit blaming security or customs for their blatant incompetence. I told them that passengers are not stupid and for once own up to their errors. As you seem to feel very strongly negative about many aspects of princess's product, why do you keep purchasing it? Vote with your dollars! Edited December 24, 2015 by pablo222 Link to comment Share on other sites More sharing options...
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