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another gratuitous gratuity question


johno95
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Again, the crew on the Regal told me that is not true.

 

I think you got some bad information.

 

Def. for dining, cash tips are pooled.

There may be other jobs where the recepient is allowed to keep cash.

 

I know one waiter personally who was fired for pocketing a tip.

He now works for celebrity.

 

It is also grounds for dismissal for a crew member to discuss company

policy. So, they may be just giving you the party line.

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Going on the Regal Princess soon, I noticed that the latest gratuity charge is $12.95 per person, per day. We like to dispute that charge, get it refunded, then pay the appropriate workers in cash, plus an extra gratuity to the most deserving.

 

Have you ever come across a breakdown for the various workers in amounts per day? For example:

 

housekeeping $5.00

head waiter $4.00

asst waiter...

 

I apologize if this matter has been covered before...

 

Thanks.

 

John

 

Many people do it and just go to the Guest Services desk and tell them that you want auto tips removed, no reason necessary, and that you will be giving out tips yourself.

 

We have friends from other countries, who cruise on Princess, and it is not their custom to tip and they do it every time with no problem.

 

It is amazing how many people on CC start the name calling when it comes to tipping or formal dress. Such CLASS!!!! :rolleyes:

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Quick question - I have always left the auto tips, but tipped our steward and wait staff in the dining room (and sometimes like a bar tender who was awesome and remembered our names and preferences etc...) I assumed that as long as I left my tips, they were able to keep the above and beyond... I believe it is that way on Carnival. Is it different on Princess?

 

(I have sailed Princess twice before and just assumed it was the same)

 

Thanks for any info you can give me...

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Leave them on!!!!

 

Why are you even bothering asking since you've been around here a long time? I'm sure you have seen many threads on this subject. Many of us have many crew members that have become good friends and they work their butts off waiting on you.

 

This subject really pisses me off.

 

I did learn something in this thread. And HONESTLY, I somehow have missed other threads on this subject (probably lost between the ones that make my eyes roll: dress code on formal nights, bringing wine on board)

 

Let me say that I would NEVER EVER remove the auto-tip; I recognize that every meal may be served by different waitstaff in the MDR's who serve B & L plus the waitstaff for HC. I don't want to have to leave cash every time I eat. That's what the auto-tip covers.

 

I chose Traditional Dining for Dinner. And despite the auto-gratuity, I personally feel the need/want/desire to leave "a little something extra" for the two waitstaff serving at dinner.

 

I feel the same about my cabin steward, so I hand him or her an envelope as well.

 

I also am aware that ANY beverage purchase for a cocktail, soda, glass of wine, bucket of beer, or bottle of wine each carries an automatic gratuity. I learned quickly that if I added a $1.00 additional tip to a check, that it is simply added to the tip pool. So now, I usually leave a dollar or two cash when I sign a check for a drink.

 

I always wondered why the dining room staff made a point to ask my cabin number, then write it down on the envelope I hand them. (I've asked myself cynically if they keep a journal of who gives them what.)

 

But what I'm reading here for the first time is that they have to check my cabin number against a list, to see if I'm one of the ones who turned-off the auto-gratuity. If I did, then they turn the envelope money into the pool for sharing. But since I don't ever eliminate the auto-gratuity, I certainly hope they each get to keep it for themselves, as that was my intention.

 

I know some here will think I'm foolish or just wasting money. But I don't look at it that way. I recognize that the service staff appreciates additional gratuities, and they recognize the linkage between great service and an opportunity for an additional gratuity.

 

Take my cruise last month. At a forward outdoor bar I asked for a bucket of beer while they were setting up. The bartender explained that she would bring it to me as soon as they opened in a few minutes. She asked for my card and where to find me. I gave her my card and a $5 bill for her. Not only did she bring by the bucket promptly, but she came back a few hours later to check on me and bring more ice for the bucket.

 

More basically, I know the staff works HARD, many supporting family and/or relatives at home. I enjoy the good service and pleasant attitude of Princess staff, so I feel good about including additional gratuities.

 

If I were in a financial position where I was scraping every penny just to afford the cruise, and/or I needed to cut corners such as not tipping as much or cutting the auto-gratuity, I just would not sail.

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I think you got some bad information.

 

Def. for dining, cash tips are pooled.

There may be other jobs where the recepient is allowed to keep cash.

 

I know one waiter personally who was fired for pocketing a tip.

He now works for celebrity.

 

It is also grounds for dismissal for a crew member to discuss company

policy. So, they may be just giving you the party line.

 

So where did you get your information? I got mine direct from crew members.

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More basically, I know the staff works HARD, many supporting family and/or relatives at home. I enjoy the good service and pleasant attitude of Princess staff, so I feel good about including additional gratuities.

 

If I were in a financial position where I was scraping every penny just to afford the cruise, and/or I needed to cut corners such as not tipping as much or cutting the auto-gratuity, I just would not sail.

I agree..

Edited by Kenswing
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If you remove the "auto-tip," anything you tip directly goes right into the tipping pool. They don't keep it since if they're caught, they could lose their job and be sent home. As they are hired by agencies, they'll never work on a cruise ship again. So by tipping directly, you're teasing them and short changing all the others who make those helping you directly provide better service.

 

FYI, under your system, how much do you tip the people in the buffet? In Alfredo's, specialty restaurant, etc.?

 

We remove auto-tips and we are not ashamed to say so. But we do tip our fair share to people who provide good, direct services to us.

 

We have repeatedly been told by numerous employees, including cabin stewards, pursers' staff and onboard Cust Svc Sups, that the scenario you describe is not the case for cabin stewards. If you tip your cabin steward individually, they just get less of a share of the auto-tip pool.

Here's how it works with an an easy example: if a cabin steward has 20 cabins, and 5 of his cabins turn off auto-tip, then that cabin steward's share of the pool will be allocated for only the 15 cabins (75%) that remained on auto-tip. He does not have to turn in the cash tips. He gets to keep them and they are not part of the pool in any way, and then he also gets allocated tips based on the number of cabins he serves that remain on auto-tip.

 

I admittedly do not know how it works for food service personnel, nor do I care. When we get good service, we will tip for it. If we don't, we won't. If the wait staff is not providing good service because they know they'll get tipped anyway, which is sadly increasingly the case, then they don't deserve the tips. Maybe service as a whole would improve if they have to earn the tips.

 

I'm also tired of hearing how removing auto-tips somehow deprives the laundry staff, the janitorial staff, etc. of income. You don't pay for these services when you go to a restaurant, a movie, a hotel or any other place shore side. I do not feel guilty for these people not receiving money from me. If Princess thinks that they need more money, then Princess should pay them a better wage and let supply and demand dictate the actual price of the cruise.

 

Question: for all of you who care so much about everyone on board a ship getting tipped, do you tip generously every time you go to Starbucks or Dunkin' Donuts or McDonalds? I truly doubt it. These people are also woefully underpaid, and they don't get food and housing from their employers. Think about it.

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We remove auto-tips and we are not ashamed to say so. But we do tip our fair share to people who provide good, direct services to us.

 

 

 

I admittedly do not know how it works for food service personnel, nor do I care. When we get good service, we will tip for it. If we don't, we won't. If the wait staff is not providing good service because they know they'll get tipped anyway, which is sadly increasingly the case, then they don't deserve the tips. Maybe service as a whole would improve if they have to earn the tips.

 

If Princess thinks that they need more money, then Princess should pay them a better wage and let supply and demand dictate the actual price of the cruise.

 

Question: for all of you who care so much about everyone on board a ship getting tipped, do you tip generously every time you go to Starbucks or Dunkin' Donuts or McDonalds? I truly doubt it. These people are also woefully underpaid, and they don't get food and housing from their employers. Think about it.

 

I agree that house porters, laundry staff, cooks, dish washers, pursers desk employees, etc. do work hard, but their entire compensation should be derived from their employer: they are NOT "Tipped Employees" in most cultures around the world.

 

Whereas bartenders, cocktail servers, dining room wait staff, ARE considered "Tipped Employees" in most cultures. Yes, outside the USA, there are many countries that build the gratuity into the price, so just a smaller gratuity is sometimes left for good service.

 

Let me clarify that I NEVER EVER remove the auto-gratuities.

 

That said, I'm curious....

 

If you have breakfast or lunch in the MDR, do you leave a tip in cash for every meal? If not, then how do each of these TIPPED EMPLOYEES get paid for their service to you??? Or are they staff you just don't care about?

 

Your examples of Dunkin' Donuts, McDonalds, and Starbucks refer to employees who --in the USA-- are NOT considered tipped employees and their employers must pay at least the minimum wage: no "tip credit" can be taken, as is traditional for waitstaff. (Google "tip credit" for the specifics under the Fair Labor Standards Act) Furthermore, our "minimum wage" employees here in the USA most likely are eligible for ALL KINDS of government financial assistance programs. Oh, and let's not forget our laws regarding overtime compensation for working more that 40 hours in a work week. I don't feel the need to leave even my change as a tip for these positions you mention; they receive "market rate" compensation without any expectation of tips.

 

I think it's safe to say that NONE of those protections or rules mentioned above apply to cruise line staff who work SEVEN DAYS A WEEK for the duration of their contract which can last from 7 to 10 months. Speaking for myself --but I'm sure other passengers who are AWARE and CARE about this factor-- do NOT MIND providing an extra gratuity. Take perhaps an extreme example of what I did on my last cruise. I choose Traditional Dining and ended up eating only the first evening of my last 4-day cruise in the MDR, instead visiting specialty restaurants the other three nights. The team was so attentive and polite to our table, that I felt wrong not tipping as if I were there all four nights that I was supposed to be. I provided them each an envelope with $20 (four nights times $5) because had I been there as expected that's what I would have left. And to answer expected questions, YES I also tipped cash where I did eat in the specialty restaurants. Lastly, since my meals are comped in the specialty restaurants (based upon my casino play,) I leave $20 normally for good service in the specialty restaurant. The waitstaff team in SHARE was exceptional, so I left $25. Oh, and I am a solo passenger, clarifying the tip amounts are for just one person.

 

Too bad Princess and their competitors just don't bake it into the fares. I'm for raising fares $20 per day across the board and skip the daily add-on. Eliminate any possibility of a passenger removing it. Yes, if it's $13 a day now as an add-on, then eliminate that and bump fares $20 a day. Use the extra for employee related incentives. I would STILL leave additional cash gratuities as described, even knowing my fare included $20 per day.

 

This conversation causes me to think with sadness about what happens here in South Florida during the season. We are invaded by people who drive here from across a country-line boarder, and they bring with them their ideas about tipping. Many will sit as a group of 6-8 but ask for separate checks to avoid auto-gratuities imposed by restaurants when there is a party of 6 or more. For a couple whose dinner check may be $25, they will leave $1 (ONE DOLLAR); I've seen a THIRTY-FIVE CENT tip. No kidding. They just don't seem to care.

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We remove auto-tips and we are not ashamed to say so. But we do tip our fair share to people who provide good, direct services to us.

 

We have repeatedly been told by numerous employees, including cabin stewards, pursers' staff and onboard Cust Svc Sups, that the scenario you describe is not the case for cabin stewards. If you tip your cabin steward individually, they just get less of a share of the auto-tip pool.

Here's how it works with an an easy example: if a cabin steward has 20 cabins, and 5 of his cabins turn off auto-tip, then that cabin steward's share of the pool will be allocated for only the 15 cabins (75%) that remained on auto-tip. He does not have to turn in the cash tips. He gets to keep them and they are not part of the pool in any way, and then he also gets allocated tips based on the number of cabins he serves that remain on auto-tip.

 

I admittedly do not know how it works for food service personnel, nor do I care. When we get good service, we will tip for it. If we don't, we won't. If the wait staff is not providing good service because they know they'll get tipped anyway, which is sadly increasingly the case, then they don't deserve the tips. Maybe service as a whole would improve if they have to earn the tips.

 

I'm also tired of hearing how removing auto-tips somehow deprives the laundry staff, the janitorial staff, etc. of income. You don't pay for these services when you go to a restaurant, a movie, a hotel or any other place shore side. I do not feel guilty for these people not receiving money from me. If Princess thinks that they need more money, then Princess should pay them a better wage and let supply and demand dictate the actual price of the cruise.

 

Question: for all of you who care so much about everyone on board a ship getting tipped, do you tip generously every time you go to Starbucks or Dunkin' Donuts or McDonalds? I truly doubt it. These people are also woefully underpaid, and they don't get food and housing from their employers. Think about it.

 

That is somewhat my understanding too.....we were just on a 31 day Princess cruise where Princess paid the gratuities. We gave our cabin steward a Christmas gift of money and he told us that he was able to keep it if it was a gift and not a tip...I doubt Princess is as strict as people say when it comes to tipping and firing staff. CC folklore??? People pay 15% tips in bars, spa, hair salon, etc. and other places on Princess so I think the required tipping policy is a little bit of a racket....:)

Edited by PrincessLuver
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To the person who wrote:

"

Let me clarify that I NEVER EVER remove the auto-gratuities."

But then also wrote:

"Your examples of Dunkin' Donuts, McDonalds, and Starbucks refer to employees who --in the USA-- are NOT considered tipped employees and their employers must pay at least the minimum wage: no "tip credit" can be taken, as is traditional for waitstaff. (Google "tip credit" for the specifics under the Fair Labor Standards Act) Furthermore, our "minimum wage" employees here in the USA most likely are eligible for ALL KINDS of government financial assistance programs. Oh, and let's not forget our laws regarding overtime compensation for working more that 40 hours in a work week. I don't feel the need to leave even my change as a tip for these positions you mention; they receive "market rate" compensation without any expectation of tips."

 

You are not correct in your assertions. Most minimum wage food workers are living somewhere around or below the federal poverty level, but yet do not qualify for ANY form of (much less "ALL KINDS" of) government assistance. Also most employers make sure that workers work less than 40 hours per week (maybe 39, but not 40), so OT does not come into play at all. Further, while under federal and state labor laws, they may not be deemed to be "tipped workers", these workers most certainly DO rely on getting decent tips to augment their meager salaries. In fact, the employers impute and report a certain amount of tip income onto every employee's pay stubs and W-2's. Between their wages and tips, an average one of these workers in South Florida earns less than $10 per hour. If you consider that a living wage and admittedly don't ever tip them for services they render to you, then you certainly have no business lecturing me about how I tip. (By the way, we do make sure we tip the wait staff and International Cafe staff). Funny that you care so much about the earnings of cruise ship employees, but not those of fellow hard-working Americans. By the way, your comments about minimum workers getting government assistance and about people who "drive here across the border", are really quite disturbing.

Edited by tothemall&beyond
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Actually that's not true. It varies of course but there is for example a well known place in NOLA that chargers their wait staff depending on the shift, as much as thousand dollars per month to work there. All they serve is bad coffee and square doughnuts.

 

So disappointed to hear this. I always stop there when in NOLA. Not anymore.

 

As a side note to those that remove autotips Keep the tips and just give someone who does a great job a few extra dollars since there seems to always be the justification that they tip more then the autotip.

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We use auto tip but we also gave cash to a few of the staff we thought were really terrific. Did they need to put that in the tip pool? We meant it for them over and above the auto tip. Thanks!

 

 

I don't think so. I always do that and handshake my extra tip to the people I want to thank personally. I had a waiter turn in a backpack I left in a before I put my things in the safe. You know, I hunted him down and thanked him with a 'hearty handshake' so he could do what he wanted with the reward. I also hunted down his boss and told him what an amazing job he was doing.

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We remove auto-tips and we are not ashamed to say so. But we do tip our fair share to people who provide good, direct services to us.

 

We have repeatedly been told by numerous employees, including cabin stewards, pursers' staff and onboard Cust Svc Sups, that the scenario you describe is not the case for cabin stewards. If you tip your cabin steward individually, they just get less of a share of the auto-tip pool.

Here's how it works with an an easy example: if a cabin steward has 20 cabins, and 5 of his cabins turn off auto-tip, then that cabin steward's share of the pool will be allocated for only the 15 cabins (75%) that remained on auto-tip. He does not have to turn in the cash tips. He gets to keep them and they are not part of the pool in any way, and then he also gets allocated tips based on the number of cabins he serves that remain on auto-tip.

 

I admittedly do not know how it works for food service personnel, nor do I care. When we get good service, we will tip for it. If we don't, we won't. If the wait staff is not providing good service because they know they'll get tipped anyway, which is sadly increasingly the case, then they don't deserve the tips. Maybe service as a whole would improve if they have to earn the tips.

 

I'm also tired of hearing how removing auto-tips somehow deprives the laundry staff, the janitorial staff, etc. of income. You don't pay for these services when you go to a restaurant, a movie, a hotel or any other place shore side. I do not feel guilty for these people not receiving money from me. If Princess thinks that they need more money, then Princess should pay them a better wage and let supply and demand dictate the actual price of the cruise.

 

Question: for all of you who care so much about everyone on board a ship getting tipped, do you tip generously every time you go to Starbucks or Dunkin' Donuts or McDonalds? I truly doubt it. These people are also woefully underpaid, and they don't get food and housing from their employers. Think about it.

 

 

The thing is you are not in dunkin donuts, your on cruise ship that operates on a different custom and system as well as tax system. The auto tip system is a blend of several systems. In many parts of the world and growing parts of the US. What you would call a tip is added to the bill and is not optional. In Venice if you go out for dinner. You will be shocked. Your final tab will include a service charge, table charge, and of course the food. Americans are shocked that their 12 Euro bowl of Pasta costs them 30 Euros. Not to mention a tip is expected for exceptional service. There are "American hotels" and restaurants who do it differently but the prices reflect the difference.

 

When you walk on a Princess Ship, You have walked into Italy and their customs apply not Starbucks. Everybody wants a traditional experience, but there are always a few who choose to remain ignorant of what it is. The autotip replaced tip night when you were given envelopes and a a list of what the expected tips were. Anytime dining changed that custom some, but also the few who chose even then to put the recommended amounts in the envelopes for folks they "never saw" (usually head waiters and maitre ds) but had as much or more to do with their experience than the person they saw had a lot to do with the experience.

 

Every year it changes a bit more easing folks into the Continental. System of service charge. It will be not much longer that it is a required charge.

 

It's not uncommon for Americans and especially Canadians travelling in Europe to receive pretty poor treatment because they assume they are ignorant of the "system"

 

The system in place serves another purpose. It is a built in management system. A room steward who has the bad fortune to have a run of ignorant passenger who unashamedly remove the autograutuities (which are incorrectly referred to here as autotip and there is a difference) face demotion, reassignment nonrenewal and even discharge. It's a gamble they take with the job and know it coming in. It's also wh they work in some cases 100 hours a week.

 

Folks continue to try and educate those who don't understand, but I have become of the mind you can't fix stupid.

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There is something else you should know about your room stewards and a smaller scale wait staff. They are rated weeky. Comment cards and auto-gratuies (if removed) are a part of it. Should their score drop below 92 on a 100 point scale they are removed from the pool for that week. It varies by ship but usually should it happen a second time they are moved to back of house for two weeks No pool at all. They are paid roughly 1.20/hr or may not even work at all. Which for most meas about 400.00/ month (still more than most would make in their home countries) The second time they are moved to back of house they are either fired or likley will not have their contract renewed. As part of the pool they make roughly 400.00 + per week. They will often turn in their cash tips to make sure their ratings are at that 92 level.

 

Now this may have changed in the last few years I don't know. I also don't know what happens to their portion of the pool in the weeks they don't qualify. Incidentally that pool is apportioned fleet wide not by voyage or ship. (Which sort of makes sense as its often prepaid and done at the corporate level)

 

Now you may have an opinion about it, but to ultimaley take it out on someone who works 80+ hours a week 8 months at a time is pretty petty. If it's the money to you, you have no business on board.

Edited by TNTLAMB
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My cruise cost approximately $2,450 so the gratuities is ONLY 7.5% tip. I realize every pays different prices (inside to penthouse) but like a restaurant on land a $100 meal or a $20 meal, they should still be tipped around 20% for good service and 25% for excellent. So regardless of your cabin price most people are getting a HECK of a bargain if they ONLY auto tip. But there will always be the people who remove auto tips and also leave $2 on a $100 on land meal.

I doubt anyone who removes the auto tips, have ever been to vegas..you can't remove the resort fee, princess should remove the word 'discretionary' because of these people.

Edited by newcruzer2
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As someone who has actually worked onboard for TWO different cruise lines I can tell you much of the speculation/rules etc are not true in terms of firing, pooling cash tips etc. I actually was on a princess cruise just last week and wanted to remove my tips and tip in cash but ended up not doing so. I will also without shame say that my family of four stayed in an inside cabin last year and had a horrible room attendant and we did remove our tips (over $50/day) for the four of us. We had a 2&5 yro with us, never ate in the dining room and I cleaned our room everyday, putting the crib away, making beds, putting the bunk up etc. I took some of that money and gave it to the youth staff who did work hard for us and are not in the tipping pool. Anywhoo...my point is, do what you want. As a former cruise line employee many of you have been duped into believing a bunch of hoopla! Happy cruising to all.

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To the person who wrote:

"

Let me clarify that I NEVER EVER remove the auto-gratuities."

But then also wrote:

"Your examples of Dunkin' Donuts, McDonalds, and Starbucks refer to employees who --in the USA-- are NOT considered tipped employees and their employers must pay at least the minimum wage: no "tip credit" can be taken, as is traditional for waitstaff. (Google "tip credit" for the specifics under the Fair Labor Standards Act) Furthermore, our "minimum wage" employees here in the USA most likely are eligible for ALL KINDS of government financial assistance programs. Oh, and let's not forget our laws regarding overtime compensation for working more that 40 hours in a work week. I don't feel the need to leave even my change as a tip for these positions you mention; they receive "market rate" compensation without any expectation of tips."

 

You are not correct in your assertions. Most minimum wage food workers are living somewhere around or below the federal poverty level, but yet do not qualify for ANY form of (much less "ALL KINDS" of) government assistance. Also most employers make sure that workers work less than 40 hours per week (maybe 39, but not 40), so OT does not come into play at all. Further, while under federal and state labor laws, they may not be deemed to be "tipped workers", these workers most certainly DO rely on getting decent tips to augment their meager salaries. In fact, the employers impute and report a certain amount of tip income onto every employee's pay stubs and W-2's. Between their wages and tips, an average one of these workers in South Florida earns less than $10 per hour. If you consider that a living wage and admittedly don't ever tip them for services they render to you, then you certainly have no business lecturing me about how I tip. (By the way, we do make sure we tip the wait staff and International Cafe staff). Funny that you care so much about the earnings of cruise ship employees, but not those of fellow hard-working Americans. By the way, your comments about minimum workers getting government assistance and about people who "drive here across the border", are really quite disturbing.

 

What's "quite disturbing" is the misinformation you stated.

 

First is a link which will quickly give you a better understanding of a government assistance program now known as SNAP f/k/a food stamps:

http://www.cbpp.org/research/a-quick-guide-to-snap-eligibility-and-benefits

 

You describe these workers as "around or below the federal poverty level" and that's just EXACTLY what qualifies them for this government assistance program.

 

If you search on the Internet for "Earned Income Credit" and then visit http://www.healthcare.gov you'll learn about two other important government assistance programs offered to low income earners in the USA.

 

I SINCERELY DOUBT the cruise ship employees have anything similar to these programs in their home country.

 

 

Next, you completely boggled "TIP ALLOCATION" as it's properly called. That applies only when total tips reported fall below 8% of sales excluding nonallocable receipts. But that whole process only applies to "tipped employees" which is NOT Starbucks, Dunkin Donuts, nor McDonalds. Visit http://www.irs.gov for specifics on this topic.

 

In your initial post you mention these workers in the USA to COMPARE them to the cruise ship workers, that as myself and others are compassionate towards cruise ship workers, that maybe we should also remember our low income workers at home (McD, DD, & SB)

 

Perhaps these workers in the USA might not get the chance for overtime. But the SHARP CONTRAST is the number of hours cruise ship employees are REQUIRED to work. Again, seven days a week.

 

I'm sharing this with you in hopes that you are better informed. I've also included links so that you don't have to just take my word for it.

 

Perhaps with a more accurate understanding you would then care about the food service personnel, contrary to your recent postings. The waitstaff, in particular certainly care because it's their wallet that's being robbed every time someone removes the auto-gratuity.

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