Stockholder OBC request timing?

[cruiseintoheaven]

Hi everyone! Final payment on our cruise is March 7th - do I need to wait until after to submit request (thought I'd seen that) or am I good to go? My personal fax machine died awhile back and I haven't replaced - but will have access to one the rest of this week. As always - thanks!

[victoriaj]

They only accept your request for shareholders OBC after final payment has been made, they will just send it back and complicate things if you send it before. This happened to me some years ago. Happy Cruising !!!

[Nancyquilts]

We always wait until then. The later we send it in, the more sure Princess is that we won't be selling it before the cruise.

[Lovtotravel2]

I have never waited till final payment to send it it, the only time I had an issue was when I did it 8 months early, they asked me to do it within 6 months of the cruise. I have done this for the last few years and have never been told to wait till final payment, and to be clear I had not made any more then the deposit when I sent in the request and it was added to my account.

[Colo Cruiser]

The certificate/brokerage statement sent in cannot be more 3 months old.

[cruisinfanatic]

They only accept your request for shareholders OBC after final payment has been made, they will just send it back and complicate things if you send it before. This happened to me some years ago. Happy Cruising !!!

Totally untrue. I submitted (and was accepted) last week and my final isn't for 2 weeks

[RocketMan275]

Hi everyone! Final payment on our cruise is March 7th - do I need to wait until after to submit request (thought I'd seen that) or am I good to go? My personal fax machine died awhile back and I haven't replaced - but will have access to one the rest of this week. As always - thanks!

 

I don't normally have access to a fax either. I email mine to my TA who handles it from there.

[hawkeyetlse]

There is no rule about before or after final payment, they only say that the booking must be under deposit, which almost all bookings are anyway.

 

Don't send it months and months ahead of time, and don't send it too close to the cruise (they say at least 14 days before sailing). Anytime in between should be fine.

[Colo Cruiser]

There is no rule about before or after final payment, they only say that the booking must be under deposit, which almost all bookings are anyway.

 

Don't send it months and months ahead of time, and don't send it too close to the cruise (they say at least 14 days before sailing). Anytime in between should be fine.

 

 

Sent in 90 days or less.

No sooner then 14 before the cruise.

[cruiseintoheaven]

Thanks everyone - based on the feedback I'm thinking I'll just wait a week and then send to be on the safe side - I'm cautious by nature so rather be safe than sorry. I did wait to print off proof of ownership until it was exactly 3 months from departure! Hate to think people fudge on this but not naive either....

[joanne2]

Also, if you don't have a fax machine, snail mail works just fine. I mailed mine and got the credit in just a few days.

[JF - retired RRT]

Hi everyone! Final payment on our cruise is March 7th - do I need to wait until after to submit request (thought I'd seen that) or am I good to go? My personal fax machine died awhile back and I haven't replaced - but will have access to one the rest of this week. As always - thanks!

Have you tried an online fax service?

We don't have a land line or a fax machine, a couple of cruises ago I discovered this web site: http://www.gotfreefax.com/

Never gotten any junk from them. Easy to use. And did I mention it is FREE?!!!

[ptsaint]

I have sent out request prior to final payment without any issues

[Colo Cruiser]

I have sent out request prior to final payment without any issues

 

 

 

Final payment is irrelevant.

90 days or less.

[caribill]

Sent in 90 days or less.

No sooner then 14 before the cruise.

 

I think you mean later.

[phantomII]

I received this last week after I faxed in my request.

 

Good Day,

 

We have received your request for Shareholder Benefits for your upcoming sailing 25JUN16 on the CORAL Princess. Please resubmit the application for

the Carnival Shareholder Benefit along with a current brokerage statement at 90 days prior to sailing.

 

 

 

Sincerely,

 

Princess Cruises, Booking Support

24305 Town Center Drive

Santa Clarita, CA 91355

1 800-PRINCESS

Shareholder Fax: (661) 753-0180

 

 

PLEASE DO NOT REPLY TO THIS MAIL BOX AS IT IS NOT MONITORED.

[cruisinfanatic]

Final payment is irrelevant.

90 days or less.

I was over 100 when I received my OBC

[phantomII]

I had a cruise booked in November for June and the shareholder OBC was approved right away. Probably 6 months in advance and then this time it was turned down because it was beyond the 90 days. It must depend on who is working the day it comes in?

[cruisinfanatic]

I had a cruise booked in November for June and the shareholder OBC was approved right away. Probably 6 months in advance and then this time it was turned down because it was beyond the 90 days. It must depend on who is working the day it comes in?

Was the statement you used current?

[hawkeyetlse]

You can find the current request form by searching for "Carnival Corporation & PLC Shareholder Benefit Request Form".

 

You don't have to use this form if you prefer to provide the information in some other way, but it contains all the relevant information about the timing of the request:

• Applications to receive this benefit must be made no later than 14 days prior to the cruise departure date.
  
• Shares certificate and brokerage statement should be dated no earlier than 3 months prior to cruise departure date.
  

Of course they may accept a request received outside of this window, at their discretion, but they may also reject it. So why not just wait and send it in at 90-14 days. You can't do anything with your OBC until you are OB, so what's the rush?

Edited March 2, 2016 by hawkeyetlse

[tweety522]

Totally untrue. I submitted (and was accepted) last week and my final isn't for 2 weeks

 

How do you know when it is accepted?

[cruisinfanatic]

How do you know when it is accepted?

look in your account and see if it's there

[just_cruising_along]

You don't have to FAX it, only if you wish to. Carnival says you can provide the information by fax or by mail. I have always sent via snail mail and received credit within a few days. In fact, I received a phone call saying that for some of my future cruises, I needed to wait until the board approved the credit for the upcoming year. Great customer service! I have never waited until final payment, just had put the deposit down.

 

To find out if I have received credit, I ask my TA.

 

I did not see anywhere that the proof had to be valid for three months. On the CCL website it says: The proof includes photocopy of shareholder proxy card, shares certificate, a dividend tax voucher or a current brokerage or nominee statement with your brokerage account number blacked out).

 

Here are some of the telephone, FAX and addresses:

CARNIVAL CRUISE LINE

Guest Administration

3655 N.W. 87th Avenue Miami, FL 33178

Tel 800 438 6744 ext. 70450 Fax 305 406 6102

 

PRINCESS CRUISES

Booking Support

24303 Town Center Drive, Suite 200 Santa Clarita, CA 91355

Tel 800 872 6779 ext. 30317

Fax 661 753 0180

 

HOLLAND AMERICA LINE

World Cruise Reservations

300 Elliott Avenue West Seattle, WA 98119

Tel 800 522 3399

Fax 206 281 0627

 

SEABOURN

Seabourn Reservations 300 Elliott Avenue West Seattle, WA 98119

Tel 800 929 9391

Fax 206 501 2900

[phantomII]

Was the statement you used current?

 

yes, very current

[cruiser113]

You don't have to FAX it, only if you wish to. Carnival says you can provide the information by fax or by mail. I have always sent via snail mail and received credit within a few days. In fact, I received a phone call saying that for some of my future cruises, I needed to wait until the board approved the credit for the upcoming year. Great customer service! I have never waited until final payment, just had put the deposit down.

 

To find out if I have received credit, I ask my TA.

 

I did not see anywhere that the proof had to be valid for three months. On the CCL website it says: The proof includes photocopy of shareholder proxy card, shares certificate, a dividend tax voucher or a current brokerage or nominee statement with your brokerage account number blacked out).

 

Here are some of the telephone, FAX and addresses:

CARNIVAL CRUISE LINE

Guest Administration

3655 N.W. 87th Avenue Miami, FL 33178

Tel 800 438 6744 ext. 70450 Fax 305 406 6102

 

PRINCESS CRUISES

Booking Support

24303 Town Center Drive, Suite 200 Santa Clarita, CA 91355

Tel 800 872 6779 ext. 30317

Fax 661 753 0180

 

HOLLAND AMERICA LINE

World Cruise Reservations

300 Elliott Avenue West Seattle, WA 98119

Tel 800 522 3399

Fax 206 281 0627

 

SEABOURN

Seabourn Reservations 300 Elliott Avenue West Seattle, WA 98119

Tel 800 929 9391

Fax 206 501 2900

 

 

 

CARNIVAL CORPORATION & PLC SHAREHOLDER BENEFIT REQUEST FORM Princess is pleased to offer a special Carnival Corporation shareholder onboard credit program. This program is available to shareholders holding a minimum of 100 shares of Carnival Corporation or Carnival plc.* This benefit is applicable on sailings through July 31, 2016. Reservations must be made by February 29, 2016 and proof of ownership (photocopy of shareholder proxy card, shares certificate, a dividend tax voucher, or a current brokerage statement or nominee statement) with your brokerage account number blacked out must be provided.*Employees, travel agents cruising at travel agent rates, tour conductors or anyone cruising on a reduced rate or complimentary basis are excluded. © 2015 Princess Cruise Lines. Ships of Bermudan and British registry. PCS15EF15960

Cruise length OBC amount per cabin**

6 days or less $50 £25

7–13 days $100 £50

14 days or longer $250 £125

ONBOARD CREDIT AMOUNT PER CABIN

** The onboard credit is converted to the operational currency onboard the vessel

RESTRICTIONS • This offer is good for only one cabin occupied by the shareholder. Only one benefit OBC can be applied to a cabin, even if there are multiple shareholders in the cabin. • This offer can only be applied to bookings under deposit. • This offer cannot be used for casino credits/charges and gratuities. • This offer is combinable with most cruise fares. Some restrictions apply. • This offer is combinable with most onboard credit offers. • This offer is non-transferable. • Applications to receive this benefit must be made no later than 14 days prior to the cruise departure date.

PROCEDURES Please provide your name, reservation/booking number, ship and sailing date with proof of eligibility as outlined above. Booking number: Ship name: Sailing date: Last name: First name: Telephone number: Email address:

REQUIRED PROOF OF ELIGIBILITY Included is a photocopy of: (Please check one) q Shareholder proxy card q Current shares certificate^ q Current brokerage statement^† q Nominee statement q Dividend tax voucher ^ Shares certificate and brokerage statement should be dated no earlier than 3 months prior to cruise departure date. † Cross out the brokerage account number on your statement before submitting. SUBMIT VIA FAX OR MAIL Submit this request together with your required proof of eligibility c/o Princess Cruises Booking Support Dept. via: In the US and Canada In the UK Fax: (661) 753-0180 Fax: 02380 657509 Mail: 24305 Town Center Drive Mail: Carnival UK, Carnival House Santa Clarita, CA 91355 U.S.A. 100 Harbour Parade Southampton, Hampshire SO15 1ST United Kingdom Requests will be handled within 7 days. Once your request has been processed, you will be able to view your onboard credit via The Cruise Personalizer under Onboard Credits.

Edited March 2, 2016 by cruiser113