spindrift Posted April 24, 2016 #1 Share Posted April 24, 2016 (edited) Hi folks. We have just had a wonderful TA on Riviera and ready to move on to the Sirena Inaugural. We had some shipboard credit, and we were to spend it before our disembarkation in the morning. We went and had dinner and returned to the shops only to learn that what we felt like we wanted was no longer out for sale. We were told they were cleaning up for the new group arriving the next day. The shops close at 11 p.m. and this was 8:15 p.m. We told them we were "still on the cruise" and were surprised they were already catering to the new passengers. I am really, disappointed in O to allow this, so be aware and shop early if you have credits and don't want to lose them. I suggest that you all, if this is the case with you, that you go early even tho you can supposedly shop until 11 p.m. I was very, very disappointed. I see all these little changes being made. Soo sad. The rest of the staff are wonderful. Couldn't be better. Food excellent as usual. Edited April 24, 2016 by spindrift Link to comment Share on other sites More sharing options...
Rare ORV Posted April 24, 2016 #2 Share Posted April 24, 2016 (edited) Hi folks. We have just had a wonderful TA on Riviera and ready to move on to the Sirena Inaugural. We had some shipboard credit, and we were to spend it before our disembarkation in the morning. We went and had dinner and returned to the shops only to learn that what we felt like we wanted was no longer out for sale. We were told they were cleaning up for the new group arriving the next day. The shops close at 11 p.m. and this was 8:15 p.m. We told them we were "still on the cruise" and were surprised they were already catering to the new passengers. I am really, disappointed in O to allow this, so be aware and shop early if you have credits and don't want to lose them. I suggest that you all, if this is the case with you, that you go early even tho you can supposedly shop until 11 p.m. I was very, very disappointed. I see all these little changes being made. Soo sad. The rest of the staff are wonderful. Couldn't be better. Food excellent as usual. They wouldn't get it back out to make the sale? How odd. Are you sure someone else didn't buy it? Edited April 24, 2016 by ORV Link to comment Share on other sites More sharing options...
Rare GeezerCouple Posted April 24, 2016 #3 Share Posted April 24, 2016 They wouldn't get it back out to make the sale? How odd. Are you sure someone else didn't buy it? We had the same experience. We went back relatively early the final evening to purchase something we had noticed before, and they had those things packed away because it was the end of the cruise. Made it sound like they had to cart everything off and drag it all on to a different ship! So, no item for us, no sale for them. (It wasn't a trinket. More their loss than ours... We were just startled,) Link to comment Share on other sites More sharing options...
Mura Posted April 25, 2016 #4 Share Posted April 25, 2016 We have never had this experience -- pretty much we go into the shops to use up extra OBC at the end of the cruise! And perhaps the reason we haven't had this kind of problem is that we go in earlier in the day. At least we now know not to wait until the last minute! I agree that this should not happen. Turn-around times are difficult for ship personnel but I can't see why that should affect the shops. Maybe someone can enlighten me. Mura Link to comment Share on other sites More sharing options...
Floridiana Posted April 25, 2016 #5 Share Posted April 25, 2016 Shop until 11 pm on the last day? When are the sales people supposed to change everything for the new cruise and also sleep? They should put a sign up with an earlier closing time. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted April 25, 2016 #6 Share Posted April 25, 2016 we just got off Regatta still shopped at 9pm The sale people are not O employees maybe they can do what they like :confused: seems odd not to want to sell what they can before new people board Link to comment Share on other sites More sharing options...
Rare LHT28 Posted April 25, 2016 #7 Share Posted April 25, 2016 Shop until 11 pm on the last day? When are the sales people supposed to change everything for the new cruise and also sleep? They should put a sign up with an earlier closing time. What is wrong with them swapping the merchandise on disembarkation day The housekeeping staff can strip the cabin |& re-do them the morning or the new cruise The shops are closed until after sail away anyway ..lots of time for them to re stock Link to comment Share on other sites More sharing options...
Floridiana Posted April 25, 2016 #8 Share Posted April 25, 2016 They probably have to do inventory paperwork or the turnaround day may be their day off or it's the end of their contract and somebody new will take over. Lots of reasons why they would close shop early. Link to comment Share on other sites More sharing options...
Rare ORV Posted April 25, 2016 #9 Share Posted April 25, 2016 I don't understand the "change everything for the next cruise idea". It's not like they have anything different from cruise to cruise. I do know that every once and while there might be itinerary or region specific items. Other than that it's the same old same old. I never fail to be amused at the end of cruise sales (not really Oceania, more mass market). They do the whole cycle over again on every cruise. The only time there might be a deal is when a ship is moving from one region to another and has some of that aforementioned region specific merchandise that they want to get rid of. Link to comment Share on other sites More sharing options...
hypercafe Posted April 25, 2016 #10 Share Posted April 25, 2016 They can close when they want however they should publish the hours in the store and in the daily newspaper. It's a shame to loose your OBC. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted April 25, 2016 #11 Share Posted April 25, 2016 On Regatta everyday they had some tables set up with different specials offered, then at night they are usually packed up ready for the next days "specials " but the other items are usually still there (unless sold) I was looking at a handbag I wanted but could not decide if I needed it or not Well someone bought it so decision made for me :D Last few days of the cruise the same stock was left out on the sale tables to get rid of the stuff $10 watches, evening bags, pashminas etc... if they closed earlier than the posted time of 11 pm I did not see it still open after the show at 10:30 pm Maybe on the O class ships it is different Link to comment Share on other sites More sharing options...
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