bahoss Posted July 27, 2016 #1 Share Posted July 27, 2016 I called last week and used my rewards points to get $250.00 in shipboard credit. I gave him my confirmation number and he said that when I check in for the cruise it will be on my reservation. I thought I had gotten an email before from them when I did this. Anyone have any experience? Link to comment Share on other sites More sharing options...
Clarea Posted July 27, 2016 #2 Share Posted July 27, 2016 I normally get a confirmation email when I redeem points. Another option is to ask whoever booked your cruise for Royal's Guest Copy of your booking confirmation. This will also show the Visa points OBC. Link to comment Share on other sites More sharing options...
Piper934 Posted July 27, 2016 #3 Share Posted July 27, 2016 I usually get an email titled "Branded Redemption Transaction Details" from receipt@managerrewardsonline.com It usually takes a couple days in to cruise to post on the ship so don't panic if you don't see it right away. Link to comment Share on other sites More sharing options...
famski740 Posted July 27, 2016 #4 Share Posted July 27, 2016 I just redeemed points yesterday for my cruise at the end of August. The rewards center said it would take 2 -3 weeks to show up in my booking but they did send me a confirmation email with all the information for me to print and take with me just in case. I am not expecting an email from Royal Caribbean but hope to see it in my booking before I leave. Link to comment Share on other sites More sharing options...
oldmom Posted July 27, 2016 #5 Share Posted July 27, 2016 I hope this is not a stupid question- but if you used a TA to book your cruise-is it done the same way? OR do I give the reward information to the TA to pass on. 1st time I have used a TA or gotten rewards points from my card. Thanks-melinda. Link to comment Share on other sites More sharing options...
Clarea Posted July 27, 2016 #6 Share Posted July 27, 2016 I hope this is not a stupid question- but if you used a TA to book your cruise-is it done the same way? OR do I give the reward information to the TA to pass on. 1st time I have used a TA or gotten rewards points from my card. Thanks-melinda. You redeem the points yourself using this website: https://www.managerewardsonline.com/RMSapp/Ctl/entry?pid=grprwd&mc=RCCL Link to comment Share on other sites More sharing options...
MsLMG Posted July 27, 2016 #7 Share Posted July 27, 2016 I normally get a confirmation email when I redeem points. Another option is to ask whoever booked your cruise for Royal's Guest Copy of your booking confirmation. This will also show the Visa points OBC. We have also redeemed points for OBC.... Our first time doing this.... My question, is this refundable or non-refundable OBC? Also, is there a way to use OBC for "extra" tips for room steward or concierge? Would love to know how much I have to spend from day one [emoji4] Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
Clarea Posted July 27, 2016 #8 Share Posted July 27, 2016 We have also redeemed points for OBC.... Our first time doing this.... My question, is this refundable or non-refundable OBC? Also, is there a way to use OBC for "extra" tips for room steward or concierge?Would love to know how much I have to spend from day one [emoji4] Visa points OBC is refundable. You can use OBC to tip crewmembers. Just go to Guest Services and they have a form you can fill out to allocate extra tips to crewmembers. Link to comment Share on other sites More sharing options...
MsLMG Posted July 27, 2016 #9 Share Posted July 27, 2016 Visa points OBC is refundable. You can use OBC to tip crewmembers. Just go to Guest Services and they have a form you can fill out to allocate extra tips to crewmembers. Somehow I knew you would know!! [emoji847] thanks so much. Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
Clarea Posted July 27, 2016 #10 Share Posted July 27, 2016 Somehow I knew you would know!! [emoji847] thanks so much. You're welcome.:) Link to comment Share on other sites More sharing options...
saintsfan777 Posted July 27, 2016 #11 Share Posted July 27, 2016 I redeemed points for OBC a couple of weeks ago and my TA was able to go into the reservation and see it yesterday. Link to comment Share on other sites More sharing options...
MsLMG Posted July 27, 2016 #12 Share Posted July 27, 2016 I redeemed points for OBC a couple of weeks ago and my TA was able to go into the reservation and see it yesterday. Like your screen name! GO SAINTS![emoji1270] Sent from my iPad using Forums mobile app Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 27, 2016 #13 Share Posted July 27, 2016 We have also redeemed points for OBC.... Our first time doing this.... My question, is this refundable or non-refundable OBC? Also, is there a way to use OBC for "extra" tips for room steward or concierge?Would love to know how much I have to spend from day one [emoji4] Sent from my iPad using Forums mobile app Visa points OBC is refundable. You can use OBC to tip crewmembers. Just go to Guest Services and they have a form you can fill out to allocate extra tips to crewmembers. Keep in mind that "refundable" OBC goes back on your credit card.............and decreases your points. :) You are better off making your SeaPass account "cash" and then cashing out your OBC in the casino. Link to comment Share on other sites More sharing options...
saintsfan777 Posted July 27, 2016 #14 Share Posted July 27, 2016 Like your screen name! GO SAINTS![emoji1270] Sent from my iPad using Forums mobile app Who Dat! Go Saints! :-) Link to comment Share on other sites More sharing options...
cb at sea Posted July 28, 2016 #15 Share Posted July 28, 2016 It's your money, and totally "refundable"... Link to comment Share on other sites More sharing options...
cruisenfever Posted July 28, 2016 #16 Share Posted July 28, 2016 Keep in mind that "refundable" OBC goes back on your credit card.............and decreases your points. :) You are better off making your SeaPass account "cash" and then cashing out your OBC in the casino. You can go to Guest Services on the day prior to debarkation and ask for your VISA OBC to be refunded back to you in cash. Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 28, 2016 #17 Share Posted July 28, 2016 You can go to Guest Services on the day prior to debarkation and ask for your VISA OBC to be refunded back to you in cash. Even better! Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now