ogie oglethorpe Posted January 3, 2017 #401 Share Posted January 3, 2017 We received a 4th itinerary this morning showing the previous version 3 itinerary. I also checked the NCL website and it showed what BettyNL says. We've emailed NCL who confirmed they sent the wrong one out to us this morning and the version 3 one is correct. Crystal clear! NCL communications are laughable. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
ogie oglethorpe Posted January 3, 2017 #402 Share Posted January 3, 2017 Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
ogie oglethorpe Posted January 3, 2017 #403 Share Posted January 3, 2017 This should be the correct one....but let's wait and see. I went into Ripleys Believe It Or Not today in Singapore....and there was a picture of NCL! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
karoo Posted January 3, 2017 #404 Share Posted January 3, 2017 (edited) So if communication with ncl Australia has been good can you tell me why:1. You have a different itinerary to what is on ncl.com? 2. Why non Australian bookings are not allowed to cancel? 3. Why the refund offer is so much lower than the previous cruises? 4. When is the azipod issue likely to be fixed? 5. When can we book shore excursions? 6. Why ncl is not sending messages especially as they have a messaging function within their online check in requirements? 7. Will ncl be offering more shore excursions than usual given that it is impossible to book private excursions as we don't know what the real itinerary is likely to be? 8. Will any cancelled port charges be refunded? Thanks Sent from my iPod touch using Forums Decided to delete my answer. I just want a fun holiday! Sent from my iPhone using Forums Edited January 3, 2017 by karoo Link to comment Share on other sites More sharing options...
teamflames Posted January 3, 2017 #405 Share Posted January 3, 2017 Decided to delete my answer. I just want a fun holiday! Sent from my iPhone using Forums By what you have written I am assuming you think I am being rude. I was not, I have written the same questions to ncl and have not received a reply. You were suggesting that ncl Australia have been really helpful so I was hoping you could answer my queries or get ncl Aus to do it. I am going to have a good time too because I probably won't go ashore and will just treat it as a repositioning cruise with a drinks package ... that might be different if I had the answers. Sent from my iPod touch using Forums Link to comment Share on other sites More sharing options...
karoo Posted January 3, 2017 #406 Share Posted January 3, 2017 By what you have written I am assuming you think I am being rude. I was not, I have written the same questions to ncl and have not received a reply.You were suggesting that ncl Australia have been really helpful so I was hoping you could answer my queries or get ncl Aus to do it. I am going to have a good time too because I probably won't go ashore and will just treat it as a repositioning cruise with a drinks package ... that might be different if I had the answers. Sent from my iPod touch using Forums Apologies - I didn't ask NCL those questions when I rang as they weren't things that overly concerned me. I did ask about shore excursions and was told they were still organizing changes with the tour operators. The website is always behind. I've had changed itineraries before that weren't reflected on the website. I also was on the Sun this year to Alaska where the tour operators told us we had a changed itinerary, the longshoremen knew and yet we weren't told until we boarded. Maybe my expectations aren't that high- I'm assuming the two emails I got were correct. If not and there is a third itinerary then I would agree communication was poor as I didn't receive a third itinerary. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
karoo Posted January 3, 2017 #407 Share Posted January 3, 2017 (edited) Delete- double post. Edited January 3, 2017 by karoo Link to comment Share on other sites More sharing options...
BettyNL Posted January 3, 2017 #408 Share Posted January 3, 2017 This should be the correct one....but let's wait and see.I went into Ripleys Believe It Or Not today in Singapore....and there was a picture of NCL! Sent from my iPhone using Forums Good One !! :D:D Actually two movies were on tv about us: VOYAGE OF THE DAMNED & SHIP OF FOOLS :eek::eek: Link to comment Share on other sites More sharing options...
Aburn09 Posted January 3, 2017 #409 Share Posted January 3, 2017 (edited) After telling NCL UK there was anther itineray 4 days ago which they flatly dismissed and said the two days in Singapore was correct...........Guess what !!! Just received the itinerary Ogie has posted...... The one i'd seen ages ago which was dated as far back as the 27th December.......More ammunition to throw at NCL when i get back home from this cruise........They are totally incompetent !! How can you plan a cruise when you can't rely on the itinerary NCL says is correct when it's not and you have to come on cruise critic to get the right answer ?? Edited January 3, 2017 by Aburn09 Link to comment Share on other sites More sharing options...
ogie oglethorpe Posted January 3, 2017 #410 Share Posted January 3, 2017 Further to that, we received an itinerary from NCL UK on Jan 2nd stating another itinerary but dated before the one I received on the 30th Dec. We told NCL that we thought it was out of date to which a day later they said "oh yes you are correct, I hadn't opened my emails from after the Holiday break, sorry". NCL aspire to the heady heights of being incompetent. [emoji23] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
teamflames Posted January 4, 2017 #411 Share Posted January 4, 2017 I just dummy booked our cruise and the itinerary shows 2 days in Singapore... this is like going on one of those mystery flights [emoji85] Sent from my iPod touch using Forums Link to comment Share on other sites More sharing options...
ogie oglethorpe Posted January 5, 2017 #412 Share Posted January 5, 2017 Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
ogie oglethorpe Posted January 5, 2017 #413 Share Posted January 5, 2017 I've just been on to the NCL website to check if the itinerary has been updated and it shows the one above....please god I hope it's wrong! It's been incorrect for the last 3 weeks after each change (3 changes) so let's hope they are following form! If it's correct this is nothing more than a ferry crossing to Hong Kong, stopping over in Vietnam. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
don't-use-real-name Posted January 5, 2017 #414 Share Posted January 5, 2017 (edited) You know you are in trouble when the last Azi quits and the Captain sounds the horn - No not the 7 short and 1 long but the 7 long and 1 short with instructions to go to your muster station and life boats are lowered and the crew is handing out oars they are going to hook up tow ropes to the life boats and oars men (and women) are going to pull the ship into port by muscle oar power. None of this Carnival Triumph stuff dead in the water trying to rig up white sheets as sail power - that sure worked didn't it ! Oh and say Aye to Captain Jack Sparrow if you see him - I like these fantasy episodes - NCL has been running the STAR around in circles waiting for the Big Fix - When oh when is that going to happen ? BUT NCL whatever you do - do not abandon the STAR in a salvage yard the Chinese will duplicate it down to the last rivet and have a fleet of STARs sailing before the NCL JOY even plots a course to Hong Kong. All in light humor - wait for the next faux cruise critic broadcast report ! So what is an Azi anyway ? LOL ! Are we there Yet - have we sailed ? Edited January 5, 2017 by don't-use-real-name Link to comment Share on other sites More sharing options...
ogie oglethorpe Posted January 5, 2017 #415 Share Posted January 5, 2017 On ship now.....it was like Xmas day unwrapping a gift you didn't know what was in the wrapping. Just got handed the itinerary. Brilliant! I knew I could rely on the NCL website to be wrong.... the itinerary is as per version 3. Phew. Nha Trang still on. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
aussiebums sydney Posted January 22, 2017 #416 Share Posted January 22, 2017 All fixed. Ship cruising along at 16 knots. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
don't-use-real-name Posted January 22, 2017 #417 Share Posted January 22, 2017 So finally NCL replaced that tired ole squirrel cage motor with something a bit more substantial and not requiring nuts for motivated power ! Now the STAR won't have to limp home for the rest of the voyage ! Link to comment Share on other sites More sharing options...
armwinder Posted January 22, 2017 #418 Share Posted January 22, 2017 So finally NCL replaced that tired ole squirrel cage motor with something a bit more substantial and not requiring nuts for motivated power !Now the STAR won't have to limp home for the rest of the voyage ! Any more of you guys out there? Link to comment Share on other sites More sharing options...
millymaid Posted January 22, 2017 #419 Share Posted January 22, 2017 Lovely having a overnight stop. Time to take in everything. We have been on the flyer and spent the afternoon in the Gardens by the Bay. Drinking wine at the top of the biggest super tree. Exploring old Singapore tomorrow. Very hot but overcast here. Happy ship waiting for us. Link to comment Share on other sites More sharing options...
thepinky Posted February 10, 2017 #420 Share Posted February 10, 2017 Just heard on the radio that the star it's dead in the water about 20Nm of the coast of Victoria. doing 0.6kn as per marine traffic. It will be tow back to Melbourne at about the same speed when it left. Sent from my SM-G900I using Forums mobile app Link to comment Share on other sites More sharing options...
Peripatos Posted February 10, 2017 #421 Share Posted February 10, 2017 (edited) 3 strikes and it's out! I've always said they shouldn't keep going on one azopod, puts too much pressure on it so it will go bad. They need to buck up and take it out of service and fix it right. Edited February 10, 2017 by Peripatos Link to comment Share on other sites More sharing options...
don't-use-real-name Posted February 10, 2017 #422 Share Posted February 10, 2017 3 stikes and it's out! I've always said they shouldn't keep going on one azopod, puts too much pressure on it so it will go bad. They need to buck up and take it out of service and fix it right. Whoops - TOO LATE ! Link to comment Share on other sites More sharing options...
aussiebums sydney Posted June 9, 2018 #423 Share Posted June 9, 2018 https://www.atsb.gov.au/media/5774327/329-mo-2017-003-final.pdf Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Vicki'sMom Posted June 9, 2018 #424 Share Posted June 9, 2018 https://www.atsb.gov.au/media/5774327/329-mo-2017-003-final.pdf Sent from my iPad using Forums Thank you for posting this! We were on the Star when this failure occurred. Had no idea how far we had drifted! Thank God the seas and the weather cooperated that day! I think every one of us on the ship wanted to give those tug boat operators big hugs! They really did an amazing job getting her back to Melbourne! :hearteyes::hearteyes::hearteyes: Link to comment Share on other sites More sharing options...
don't-use-real-name Posted June 9, 2018 #425 Share Posted June 9, 2018 Everything has been fixed and is "hunkydory" --- Presently the NCL STAR is putt putting along in the Adriatic Sea headed for Venice LINK: https://www.marinetraffic.com/en/ais/home/shipid:374130/zoom:10 Link to comment Share on other sites More sharing options...
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