emerald6273 Posted December 21, 2016 #1 Share Posted December 21, 2016 Booked transatlantic flights on Choice Air for Sept/Oct 2017. Flights are on AA sold by BA. When I booked with Choice Air online didn't receive email but printed final page of website transaction which had my BA reservation number. Have checked reservation number on BA where I was able to also see AA locator code and flight is definitely booked etc. Just thought it strange I didn't get email from Choice Air? I'm a UK customer so not planning to phone them as I would incur international phone call charge. Sent from my SM-G930F using Forums mobile app Link to comment Share on other sites More sharing options...
kelitino Posted December 22, 2016 #2 Share Posted December 22, 2016 I have the same question! I booked my flight last week for November 2017. Also British Airways. I printed out my confirmation details but haven't checked my booking code on their site yet. It clearly states I will receive a confirmation email in 24 hours. Hasn't happened. I feel like this was the case the other time I used ChoiceAir. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Kamloops50 Posted December 22, 2016 #3 Share Posted December 22, 2016 Typical problem with that site. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
kelitino Posted December 22, 2016 #4 Share Posted December 22, 2016 I was able to find my reservation on the BA website. And see my seats are confirmed. While I would like an email, I am good with my paperwork. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Bangding Posted December 22, 2016 #5 Share Posted December 22, 2016 Choice air has let us down twice! On a New England and Europe cruise. Terrible:-0 Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
kelitino Posted December 22, 2016 #6 Share Posted December 22, 2016 Choice air has let us down twice! On a New England and Europe cruise. Terrible:-0 Sent from my iPad using Forums How did they let you down? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Rare FlyerTalker Posted December 22, 2016 #7 Share Posted December 22, 2016 Remember that a reservation locator code (six characters) is NOT the same as an e-ticket, which has 13 digits. Until you have an e-ticket number, you may or may not be actually ticketed onto your flights. This is especially true with code-shares and connections between different carriers. Link to comment Share on other sites More sharing options...
Kamloops50 Posted December 22, 2016 #8 Share Posted December 22, 2016 Many cruise lines don't actually release the tickets until 45 days before the cruise. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Clarea Posted December 22, 2016 #9 Share Posted December 22, 2016 (edited) Booked transatlantic flights on Choice Air for Sept/Oct 2017. Flights are on AA sold by BA. When I booked with Choice Air online didn't receive email but printed final page of website transaction which had my BA reservation number. Have checked reservation number on BA where I was able to also see AA locator code and flight is definitely booked etc. Just thought it strange I didn't get email from Choice Air? I'm a UK customer so not planning to phone them as I would incur international phone call charge. I had the same thing happen to me with Choice Air a week ago. They had my email address wrong. Call them and they can re-send the confirmation. Edited December 22, 2016 by clarea Link to comment Share on other sites More sharing options...
internetwhiz Posted December 22, 2016 #10 Share Posted December 22, 2016 If you have a TA, they send the confirmation to them. Just call air2sea and gave them change the email and resend. Link to comment Share on other sites More sharing options...
emerald6273 Posted December 22, 2016 Author #11 Share Posted December 22, 2016 We UK based but booked cruise through US travel agent who I've asked to make enquiries with Choice Air on my behalf. Hopefully after my TA makes contact with Choice Air they'll send confirmation email. Sent from my SM-G930F using Forums mobile app Link to comment Share on other sites More sharing options...
Rare FlyerTalker Posted December 22, 2016 #12 Share Posted December 22, 2016 The "Confirmation Email" from Choice Air means nothing. They are merely acting as an agent. It is whether you are properly in the systems of the marketing and operating carriers. The fact that you have a reservation locator is FAR more significant than any email from Choice. If you can find a ticket number for your flight on the BA and AA websites, you have more than enough to fly. And if not, no amount of waving a "confirmation email" from Choice Air at a check-in agent will help you. Link to comment Share on other sites More sharing options...
Ubiquitous Cruiser Posted December 22, 2016 #13 Share Posted December 22, 2016 Is the contact number for Air2Sea the same as RCI customer service? (866) 562-7625 Link to comment Share on other sites More sharing options...
Ubiquitous Cruiser Posted December 22, 2016 #14 Share Posted December 22, 2016 Found it ... 844-278-9745 - Air2Sea By Royal Link to comment Share on other sites More sharing options...
emerald6273 Posted December 22, 2016 Author #15 Share Posted December 22, 2016 My TA agent emailed confirmation and I can see my reservation on both BA and AA with status as confirmed. Seems okay. Sent from my SM-G930F using Forums mobile app Link to comment Share on other sites More sharing options...
Rare FlyerTalker Posted December 22, 2016 #16 Share Posted December 22, 2016 My TA agent emailed confirmation and I can see my reservation on both BA and AA with status as confirmed. Seems okay. Be sure to check for the ticket number and note it. That's the ultimate determinant. Link to comment Share on other sites More sharing options...
waterbug123 Posted December 23, 2016 #17 Share Posted December 23, 2016 My TA agent emailed confirmation and I can see my reservation on both BA and AA with status as confirmed. Seems okay. Again though, as a precaution make sure you have your ticket number handy on travel day, and that's the 13 digit number, not the 6 digit record locator.;) Link to comment Share on other sites More sharing options...
emerald6273 Posted December 23, 2016 Author #18 Share Posted December 23, 2016 Is the ticket number not normally on boarding pass? I'll only be able to get access to boarding pass 24hrs prior to flight when check in opens on line as it's a transatlantic flight. Sent from my SM-G930F using Forums mobile app Link to comment Share on other sites More sharing options...
Clarea Posted December 24, 2016 #19 Share Posted December 24, 2016 (edited) Is the ticket number not normally on boarding pass? I'll only be able to get access to boarding pass 24hrs prior to flight when check in opens on line as it's a transatlantic flight. You should be able to access your ticket number on the airline's website using the airline's record locator. Edited December 24, 2016 by clarea Link to comment Share on other sites More sharing options...
internetwhiz Posted December 24, 2016 #20 Share Posted December 24, 2016 Is the ticket number not normally on boarding pass? I'll only be able to get access to boarding pass 24hrs prior to flight when check in opens on line as it's a transatlantic flight. Sent from my SM-G930F using Forums mobile app I have a TA flight booked through air2sea for October and my ticket number was showing on the reservation at Delta's website. Link to comment Share on other sites More sharing options...
RickT Posted December 24, 2016 #21 Share Posted December 24, 2016 Many cruise lines don't actually release the tickets until 45 days before the cruise. Not true with the Majority of Choice Air flights (I believe they have the occasional promo for Australia and Asia where the flights are not booked right away). Unlike other cruiseline air programs, with Choice Air you select your specific flights and are booked immediately (you also have to pay immediately). For my upcoming March cruise I received e-mail confirmation from Choice Air within a couple hours. That confirmation contained my booking reference. Upon receiving this I was able to log into the Westjet website, see my booking and pre-select seats. I was also able to speak to a rep and received my 13 digit e-ticket numbers. Link to comment Share on other sites More sharing options...
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