melody-s Posted January 2, 2017 #1 Share Posted January 2, 2017 I booked a shore excursion with NCL, and later realized that it was not a good choice. My cruise is not until February. Is it possible to cancel my reservation and get a refund or credit? Link to comment Share on other sites More sharing options...
triptolemus Posted January 2, 2017 #2 Share Posted January 2, 2017 Sure... just call 'em up. Link to comment Share on other sites More sharing options...
lovedestiny Posted January 2, 2017 #3 Share Posted January 2, 2017 Shore excursion tours can be cancelled prior to the start of the sailing by contacting a Shore Excursion Agent at 1.866.625.1167. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted January 2, 2017 #4 Share Posted January 2, 2017 You can cancel by calling the shoreex reservation number (866-625-1167). your credit card will be credited for the cost of the excursion. Link to comment Share on other sites More sharing options...
melody-s Posted January 2, 2017 Author #5 Share Posted January 2, 2017 Thanks for letting me know. Link to comment Share on other sites More sharing options...
casofilia Posted January 2, 2017 #6 Share Posted January 2, 2017 You can, of course, wait till you are on board and cancel then. Provided you give 48 hours notice. Link to comment Share on other sites More sharing options...
Hothams Posted January 3, 2017 #7 Share Posted January 3, 2017 Yep- up to 48 hours ahead of it... they will honor 2 days- Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
schildiams Posted January 3, 2017 #8 Share Posted January 3, 2017 Some tours are in refundable. Our tickets for the jet skis on the private island said non refundable. We had no idea when we purchased them! Link to comment Share on other sites More sharing options...
Hothams Posted January 3, 2017 #9 Share Posted January 3, 2017 I'm sorry I should have said ncl will give you a full refund if you cancel within the 48 hours/2 days Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
luvtheships Posted January 3, 2017 #10 Share Posted January 3, 2017 (edited) Some tours are in refundable. Our tickets for the jet skis on the private island said non refundable. We had no idea when we purchased them! That's ridiculous It's their private island they can refund you 48 hours before unless you aren't telling us the entire story... Did you try to cancel that morning perhaps? Were you late to the assigned time and they didn't have a jet ski left for you? Of course they are refundable. Just not refundable if you just change your mind at the last minute Fwiw...and everyone will now get all bent out of shape.... This is why it is in the pax favor to utilize our rights in removing dsc Yes yes the dishwasher will suffer..not...but it is the main way we can get restitution from Ncl when they are being unreasonable Case in point...a pax was misled by shorex on our last cruise...big time I overheard the discussion/argument they had with shorex and IMHO the pax was correct The pax was sitting near me later and I asked how it turned out He said he removed $78 from his dsc Why? Because he DID NOT get the service shorex promised him and shorex would not refund his money. Yes this was after the excursion but that makes sense because how could he know this before the excursion nor does it matter what others on the same excursion thought of the excursion Nor does it matter to any of us if this pax was right or wrong in his expectation of the excursion He was unhappy with the excursion coupled with shorex shabby treatment of him (I witnessed this) If it calms any of you down...the pax was a frequent Ncl cruiser and he told me he had never reduced dsc before but was so disgusted with how he was misled that he had no qualms in doing so Removing/reducing dsc was his only leverage and he utilized it Sent from my iPhone using Forums Edited January 3, 2017 by luvtheships Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now