Thank you, Princess, for your compassion

[h-sar]

My father's sister passed away in NY three weeks prior to our Regal New Yrs cruise. Two days into the cruise, via a text from my brother in Vancouver, we learned that my dad's remaining sister passed away in India. Princess allowed my dad to make some phone calls (to his only remaining sibling in Canada, to the nephew in Vancouver whose mom had passed the day prior, and to his brother in law in India who lost his wife.) The charges for these three calls, totaling $68 ($5 a minute), were immediately reversed from my dad's account by passenger services. I had gone to the desk to make the request before my dad made the calls. A huge thank you to Sylvester at passenger services and his supervisor who made this an extremely easy process during a very difficult time.

[jagsfan]

Thank you for sharing. It's really hard to have a loss and have family members scattered. Good to know Princess has a heart.

 

 

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[easyboy]

Sorry for the loss of your relative. No matter the amount, Princess' gesture is really worth noting. Thanks for sharing your experience.

[kruisey]

Did the same for me when my mother passed away suddenly when ship was between two countries.They paid for all calls. They have me a huge bouquet of beautiful white flowers.:)

[FoghornLeghorn]

So sorry for your loss

 

It is so nice to hear the GOOD things that Princess does for their passengers. Let's hear more of those :)

[Happy2cruise]

So sorry for your loss

 

It is so nice to hear the GOOD things that Princess does for their passengers. Let's hear more of those :)

Agree:).

[shredie]

Good for Princess.

[Colo Cruiser]

That was nice. Sorry for your loss.

[riclop]

My father's sister passed away in NY three weeks prior to our Regal New Yrs cruise. Two days into the cruise, via a text from my brother in Vancouver, we learned that my dad's remaining sister passed away in India. Princess allowed my dad to make some phone calls (to his only remaining sibling in Canada, to the nephew in Vancouver whose mom had passed the day prior, and to his brother in law in India who lost his wife.) The charges for these three calls, totaling $68 ($5 a minute), were immediately reversed .Thanks for sharing the good news.

[GUT2407]

It is great to hear they did that.

 

Sorry for your loss.

Edited January 10, 2017 by GUT2407