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Why do they do this?


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Got an e-mail from RCCL with the subject "looking forward to welcoming you onboard". There are links attached to the cruise planner for making all purchases and reservations. All well and good except that our cruise is over 300 days away and, of course, the cruise planner won't allow doing any of that this early (except for the spa). When going to cruise planner we get this: Uh oh. It looks like you’re trying to reserve a product too far ahead or too close to your sail date. If you have several weeks to go, try reserving closer to your sail date. If you’re sailing soon, please try to reserve this product once you’re onboard. We booked our last cruise a year in advance and do not remember this email issue. I do not want to unsubscribe because some of their emails are actually useful, but it seems like now we will be getting bombarded for a whole year!

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It's just 1 of many you will get for having a booked cruise. Keep an eye out as you might be able to get a good deal. You can always call them to book something if it's not on the planner, they are open 24/7

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Too many e-mails, not enough e-mails, RCI can't win.

I would think that RCI can send out blasts e-mails that are cruise specific. Why bother sending an e-mail to go book stuff in a cruise planner than has nothing available to book or buy? I keep getting them for a cruise coming up on Allure next year.

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I would think that RCI can send out blasts e-mails that are cruise specific. Why bother sending an e-mail to go book stuff in a cruise planner than has nothing available to book or buy? I keep getting them for a cruise coming up on Allure next year.

My point exactly.

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I would think that RCI can send out blasts e-mails that are cruise specific. Why bother sending an e-mail to go book stuff in a cruise planner than has nothing available to book or buy? I keep getting them for a cruise coming up on Allure next year.

 

My point exactly.

 

You did say that the spa was available to book. So apparently SOMETHING was applicable in the email they sent you.

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You did say that the spa was available to book. So apparently SOMETHING was applicable in the email they sent you.

Well, I decided to check that out since I never would have looked for anything under spa services. Unfortunately, I can't test your suggestion as when I try to get into the cruise planner it comes back as a "invalid request". Yeah, I know, weekends and RCI's IT.:rolleyes:

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