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I just got off the Pacific Dawn. Before we went I read some very negative reviews. After cruising I now find some of them rather funny. What is the funniest or most outrageous complaint you have heard or read?

 

 

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You really have to admire the staff at guest services. They certainly get some really "interesting" complaints but always manage to remain professional and polite.

 

 

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You really have to admire the staff at guest services. They certainly get some really "interesting" complaints but always manage to remain professional and polite.

 

 

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One of the toughest jobs on a ship - front counter, putting up with the loonies and nasties.:hearteyes:

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You really have to admire the staff at guest services. They certainly get some really "interesting" complaints but always manage to remain professional and polite.

 

 

Sent from my iPad using Forums

 

One of the toughest jobs on a ship - front counter, putting up with the loonies and nasties.:hearteyes:

 

Agreed - I could never do that job. My boss once counselled me on my response on an annoying matter to a colleague. He said sarcasm never fixes anything!

 

I think knowing of the loonies & nasties treatment of Guest Service staff just makes me be that little bit nicer when I am talking with them. Maybe just a coincidence but I always have a pleasant experience & a good outcome.

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I think knowing of the loonies & nasties treatment of Guest Service staff just makes me be that little bit nicer when I am talking with them. Maybe just a coincidence but I always have a pleasant experience & a good outcome.

Likewise, and using that technique also gets me a better outcome as well.

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