karnze Posted October 6, 2017 #1 Share Posted October 6, 2017 I booked an Allure cruise for this december earlier this week. When Booking the room I booked a balcony guarantee room, my room assignment said Neighborhood Balcony guarantee or something along those lines. Now when checking my room type says: Ocean view accessible guarantee. Has anyone had any experience with the room type changing? Just wondering if it will magically be fixed or if I need to call Royal and ask questions? The other issue is, I never got an email confirmation when booking the cruise, so I don't have proof of what I booked :( We also have 3 of us in the room counting my three year old son. Could that be why royal changed this on me? Thanks! Link to comment Share on other sites More sharing options...
yuvraj Posted October 6, 2017 #2 Share Posted October 6, 2017 Looks like an error has occurred. IMO at the time when you made the booking. I have previously had a problem where we made a booking online but not received any email confirmation. Had to chase. These days I avoid booking online via the RCL website because of this reason. My advice would be to call RCL. Hopefully you will be able to get this sorted. Link to comment Share on other sites More sharing options...
hotpaws1 Posted October 6, 2017 #3 Share Posted October 6, 2017 This is very normal and a well know glitch in Royal Caribbean's IT system. There are numerous other threads about this. You will find it will change backwards and forwards until a cabin is assigned. Link to comment Share on other sites More sharing options...
Missusdubbya Posted October 6, 2017 #4 Share Posted October 6, 2017 This is very normal and a well know glitch in Royal Caribbean's IT system. There are numerous other threads about this. You will find it will change backwards and forwards until a cabin is assigned. This Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
karnze Posted October 6, 2017 Author #5 Share Posted October 6, 2017 This is very normal and a well know glitch in Royal Caribbean's IT system. There are numerous other threads about this. You will find it will change backwards and forwards until a cabin is assigned. Thank you! I should have known it was Royal's infamous IT Department. I won't lose anymore sleep over it Link to comment Share on other sites More sharing options...
RFerrington Posted October 6, 2017 #6 Share Posted October 6, 2017 Yep. I had this same glitch. Changed to Oceanview Accessible Guarantee (I don't think there's even such a guarantee category, is there ?)...but soon changed back. Perplexing. Still not assigned, BTW. Link to comment Share on other sites More sharing options...
lovecrzn Posted October 6, 2017 #7 Share Posted October 6, 2017 Yep. I had this same glitch. Changed to Oceanview Accessible Guarantee (I don't think there's even such a guarantee category, is there ?)...but soon changed back. Perplexing. Still not assigned, BTW. Me too!! Exact same situation. Also no cabin assignment. Leaving in 2 weeks.:eek: Link to comment Share on other sites More sharing options...
karnze Posted October 6, 2017 Author #8 Share Posted October 6, 2017 Me too!! Exact same situation. Also no cabin assignment. Leaving in 2 weeks.:eek: Ooh they are cutting it close huh. Just curious is it on Allure as well or another ship? My booking is December 10th Allure. Link to comment Share on other sites More sharing options...
lovecrzn Posted October 6, 2017 #9 Share Posted October 6, 2017 Ooh they are cutting it close huh. Just curious is it on Allure as well or another ship? My booking is December 10th Allure. It is on the Allure. And the site shows balconies sold out!! I just hope I do not get to the port and there are no cabins left. :loudcry::loudcry: Link to comment Share on other sites More sharing options...
Karter Posted October 6, 2017 #10 Share Posted October 6, 2017 I had the same thing happen to me except I went from a grand suite to ocean view. It eventually sorted its self out and I ended up in the grand suite I booked. Link to comment Share on other sites More sharing options...
karnze Posted October 6, 2017 Author #11 Share Posted October 6, 2017 It is on the Allure. And the site shows balconies sold out!! I just hope I do not get to the port and there are no cabins left. :loudcry::loudcry: Yeah, I don't like the unsure feeling of not knowing what room. It has to be tough in your situation when the cruise is so close! Keep us updated, I'm curious on when your room will be assigned! Link to comment Share on other sites More sharing options...
lovecrzn Posted October 6, 2017 #12 Share Posted October 6, 2017 Yeah, I don't like the unsure feeling of not knowing what room. It has to be tough in your situation when the cruise is so close! Keep us updated, I'm curious on when your room will be assigned! I will let you know Braden. It is a good thing I live 30 minutes away from the port..:cool: it may be assigned at the port. Do I carry on my luggage??? Link to comment Share on other sites More sharing options...
momto2js Posted October 6, 2017 #13 Share Posted October 6, 2017 We leave Sunday on Oasis and my room was assigned yesterday!! Link to comment Share on other sites More sharing options...
Lollipop's Mom Posted October 6, 2017 #14 Share Posted October 6, 2017 This happened to me - don't worry! It means they are about to assign your room I think. About 5 hours after I noticed this, I was then assigned a room :) Link to comment Share on other sites More sharing options...
payitforward Posted October 6, 2017 #15 Share Posted October 6, 2017 As others have said, this is likely a glitch that will be fixed. However, if it wasn't and you ended up in an accessible ocean view balcony, it is a nice upgrade from what you had booked. First, you now have an ocean view instead of looking at the inside of the ship. Second, the accessible cabins are twice the size of regular cabins. You would have a lot of extra space for the little one. Link to comment Share on other sites More sharing options...
lovecrzn Posted October 9, 2017 #16 Share Posted October 9, 2017 Yeah, I don't like the unsure feeling of not knowing what room. It has to be tough in your situation when the cruise is so close! Keep us updated, I'm curious on when your room will be assigned! My cabin was just Assigned! It is a Boardwalk Balcony aft, very close to the aqua theater. Great Location! I am happy and relieved. Link to comment Share on other sites More sharing options...
karnze Posted October 10, 2017 Author #17 Share Posted October 10, 2017 My cabin was just Assigned! It is a Boardwalk Balcony aft, very close to the aqua theater. Great Location! I am happy and relieved. They just had to keep you worrying - that's exciting! Sounds like a great room, have fun! Link to comment Share on other sites More sharing options...
PhoenixCruiser Posted October 10, 2017 #18 Share Posted October 10, 2017 Great news! Thanks for the update. Link to comment Share on other sites More sharing options...
lovecrzn Posted October 10, 2017 #19 Share Posted October 10, 2017 They just had to keep you worrying - that's exciting! Sounds like a great room, have fun! Thanks!! Hope you have good luck also! I was worried. LOL. I called twice too. Link to comment Share on other sites More sharing options...
TheTruthCanHurt Posted October 10, 2017 #20 Share Posted October 10, 2017 Overnight My Guarantee cabin (suite) was also mysteriously changed to Ocean view accessible gty. . Once again this morning, it was back to the original gay I booked. Glad I found this thread. Thanks! Link to comment Share on other sites More sharing options...
Rare island lady Posted October 10, 2017 #21 Share Posted October 10, 2017 My cabin was just Assigned! It is a Boardwalk Balcony aft, very close to the aqua theater. Great Location! I am happy and relieved. That's great!! Congrats!! I am still waiting for my 11/26 assignment. :o Link to comment Share on other sites More sharing options...
lovecrzn Posted October 10, 2017 #22 Share Posted October 10, 2017 That's great!! Congrats!! I am still waiting for my 11/26 assignment. :o Thank you. Hope you get a good one. I booked my cruise over a month ago and checked my reservation so many times.:) It was actually the best location I have ever received on a guarantee. Link to comment Share on other sites More sharing options...
cruzinlady1947 Posted October 10, 2017 #23 Share Posted October 10, 2017 I booked an Allure cruise for this december earlier this week. When Booking the room I booked a balcony guarantee room, my room assignment said Neighborhood Balcony guarantee or something along those lines. Now when checking my room type says: Ocean view accessible guarantee. Has anyone had any experience with the room type changing? Just wondering if it will magically be fixed or if I need to call Royal and ask questions? The other issue is, I never got an email confirmation when booking the cruise, so I don't have proof of what I booked :( We also have 3 of us in the room counting my three year old son. Could that be why royal changed this on me? Thanks! Happened to me just yesterday. Did go back to gty balcony though. I did call to make sure it will be a balcony, they said yes. Still waiting for my assignment. It’s been three days now and it shows balconies all booked up. Gwen [emoji3] Link to comment Share on other sites More sharing options...
karnze Posted October 11, 2017 Author #24 Share Posted October 11, 2017 We were just assigned our room. Superior ocean view 6300. I am pretty happy about having an ocean view, especially for the deal we got on the cruise. Link to comment Share on other sites More sharing options...
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