fare viewer problems?

[joannelj]

Anybody else having problems with fare viewer? I keep getting an error message. I've been trying for about a week, thinking it would get fixed, but no luck. Maybe it's a problem on my end - although it used to work, and I haven't changed anything.

 

"Exception retrieving rates. Please retry. Not Found"

[spleenstomper]

I am also having an error message last night and this morning.

[Caaake]

It hasn't been working for me for the last several days.

[trvlgirlmq]

Hasn't worked in days.

[Californiacruizers]

I'm having problems as well.

[jayscore]

Imagine, the CCL site messing up? It happens there on a regular basis, sorry to say.:rolleyes:

[camijo]

I'm getting the same error!

[bury me at sea]

Same issue quite a few days.

[JKCruisers]

Have been getting same message. So I've been doing a mock booking at least once a day to see if my rate has changed.

[Essiesmom]

Started for me over the weekend. I hoped they would have it up yesterday, but no luck. EM

[blondie151o]

Download the ship mate app and add your cruise and set it on price alert. That's how I do it. Had 2 price drops in the last 2 weeks and both times they notified thru email!

 

 

Sent from my iPhone using Forums

[CoW mAn]

I've been having the same problem too, mentioned it on twitter and they replied but still not fixed. Maybe Retweet to show them how widespread it is?

 

[beerman2]

That's one way of not giving price drops. Yep let's disable the web site.

 

Carnival websites have many issues at times, not surprising!

[spleenstomper]

Download the ship mate app and add your cruise and set it on price alert. That's how I do it. Had 2 price drops in the last 2 weeks and both times they notified thru email!

 

 

Sent from my iPhone using Forums

 

 

Did that and got "please try again we are having some network issues" error message on the app

[spleenstomper]

Not working today either

[beerman2]

Just got off the phone with Carnival support. They are working on it and yes they have farmed out the IT to a 3rd party ( overseas???), LOL

[joepeka]

Just got off the phone with Carnival support. They are working on it and yes they have farmed out the IT to a 3rd party ( overseas???), LOL

Undoubtedly.

[beerman2]

Undoubtedly.

 

It was kinda funny when I asked about overseas, she said I can't say that , only that it is 3rd party.

Jeez wasn't there a thread a while back about Carnival doing exactly that ( jobs going to overseas)?

 

Hello it's not a secret!

[lazyart]

It's a cruise line fer cryin' out loud. Of course the jobs are overseas.

 

Either way, find your cruise and start to book.

BOOKMARK THE PAGE.

Now to check prices, you don't have to go thru a dozen drop down menus and a captcha. Just click, click, click and you have your answer.

[wcrcruiser]

Try using ***************. It seems to be pretty accurate.

[beerman2]

It's a cruise line fer cryin' out loud. Of course the jobs are overseas.

 

Either way, find your cruise and start to book.

BOOKMARK THE PAGE.

Now to check prices, you don't have to go thru a dozen drop down menus and a captcha. Just click, click, click and you have your answer.

Easy now!

 

Fare viewer isn't that difficult to use and it's MY choice of how to check prices. Others may use what they want. That's why there are "choices" in life.

 

The problem is with Carnival's web. It's that simple.

[brepri_h]

On one of my FB groups someone said they called Carnival and were told they shutdown fare viewer.

[beerman2]

On one of my FB groups someone said they called Carnival and were told they shutdown fare viewer.

That's at least 2 different answers from Carnival now. Reminds me of the old game show " To Tell the Truth"!

 

Eventually we will know! LOL

[joepeka]

Easy now!

 

Fare viewer isn't that difficult to use and it's MY choice of how to check prices. Others may use what they want. That's why there are "choices" in life.

 

The problem is with Carnival's web. It's that simple.

Bookmarking your cruise really doesn't save anything over using Fare Viewer (if it ever works again). You still have to specify number of cabins, number of guests, cabin type, etc. etc. so the "clicks" are about equal using both methods. I also prefer Fare Viewer (if it ever works again!!). :(

[luvincruising]

Still not working.

:loudcry: