Anyone having problems with website?

[sunlover2]

I cannot seem to get into the excursions part on the website.It says BAD REQUEST in all caps and bold...anyone else having issues?

[sunlover2]

I meant to say Royal's website

[Jon StroudUK]

I’ve been having problems with the Celebrity website today. Logging on to MyCelebrity and then to bookings took several attempts each time.

It could be connected to the RCI problem

 

 

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[Clarea]

I cannot seem to get into the excursions part on the website.It says BAD REQUEST in all caps and bold...anyone else having issues?

Try the usual: clear cookies, clear cache, private browsing mode, different browser.

[proggieus]

anyone else having issues?

 

NOT having issues with the RCI site is the exception-

 

 

it stinks, try again in some random period of time until you get where you want.

 

My upcoming fully paid reservation randomly disapeears for anywhere from a few minute to days at a time, then reappeares just as randomly.

[RCmommy]

I cannot seem to get into the excursions part on the website.It says BAD REQUEST in all caps and bold...anyone else having issues?

 

 

 

Only E V E R Y single day.....

 

Current issue is it will not let us look at our reservation because “the system is updating”

 

Also cannot add one reservation to our other two for dining purposes.

 

The joy.

 

 

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[Clarea]

Only E V E R Y single day.....

 

Current issue is it will not let us look at our reservation because “the system is updating”

 

Also cannot add one reservation to our other two for dining purposes.

 

The joy.

Don't try later tonight because they do IT maintenance on Saturday night, and many functions are inoperative.

[jaminvermont]

I switched to Chrome for my web browser, and then had no problem. I was pulling my hair out!

[Clarea]

I switched to Chrome for my web browser, and then had no problem. I was pulling my hair out!

Interesting, many say that they cannot use Chrome with RC's website.

[Ourusualbeach]

Try the usual: clear cookies, clear cache, private browsing mode, different browser.

 

Yep, had the same error message yesterday, deleted website data and worked just fine.

[Clarea]

Yep, had the same error message yesterday, deleted website data and worked just fine.

What browser?

[Canadian Cruiser98]

Personally I tend to use Firefox to access Royal Caribbean's website, though sometimes even that's unreliable. I had the same issue with "BAD REQUEST" popping up tonight when trying to look at a shore excursion, and clearing the browser data did the trick.

[sunlover2]

Thanks everyone. So I literally deleted all my cookies and cache and must say, I was able to get all my info from RCI site. Plus, my computer runs much quicker :)

 

I use Google Chrome

[Clarea]

Thanks everyone. So I literally deleted all my cookies and cache and must say, I was able to get all my info from RCI site. Plus, my computer runs much quicker :)

 

I use Google Chrome

Thanks for reporting back.

[Ourusualbeach]

What browser?

Safari

[Clarea]

Safari

Thanks Ken, I haven't seen many reports on Safari.

[Ourusualbeach]

Thanks Ken, I haven't seen many reports on Safari.

 

Royals site likes my new iPad with the newest version of IOS. My old iPad was having issues, it’s almost like Royal wasn’t supporting older versions of the operating systems.

[Clarea]

Royals site likes my new iPad with the newest version of IOS. My old iPad was having issues, it’s almost like Royal wasn’t supporting older versions of the operating systems.

They are in cahoots with Apple, getting everyone to buy the newest.;)

[Ourusualbeach]

They are in cahoots with Apple, getting everyone to buy the newest.;)

Lol

[kochleffel]

I had some trouble yesterday. I was trying to make a booking for 2019, and at some point - usually at cabin choice - the web site would hang.

[hardinggrad]

I had the same problem..."bad request". Try opening a private browser window.

[martyap]

https://kb.wisc.edu/helpdesk/page.php?id=47897

 

I used this to clear cookies , cache.......problem solved TY

 

 

If you need help clearing cache/cookies this site makes it easy

I did it both for Safari and Firefox on my Mac

 

 

 

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[kuddles14]

I cannot seem to get into the excursions part on the website.It says BAD REQUEST in all caps and bold...anyone else having issues?

 

 

 

Yes I was in the middle of reserving our shows for our Anthem cruise when it started. I called Royal and they helped me get my reservations but they did say the problem was on their side not mine. Tried it again yesterday to make a payment same thing .

 

 

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[bem1962]

I have been trying for over a month, made several calls to them, nothing! Frustrated!!

 

 

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[John Reid]

Is this a trick question?