Happycruiser1601 Posted June 16, 2018 #1 Share Posted June 16, 2018 Hi, I paid a future cruise deposit, booked a short cruise using the $100 deposit only to date. I wish to book a different cruise, cancel the one I have booked (4 days) for a 28 day cruise instead. Will Princess let me transfer the deposit over to the cruise I wish to now book? Or will I lose the $100? Also, next problem. The 28 day cruise, my hubby wishes to join it not from the start, but 14 days in so joining me the last 14 days. They say he will be charged for the whole trip, no discount for joining after 14 days. This I understand. But looks like they want me to pay single supplement for the whole 28 days, so charge me double in other words. So the cruise will then total as if 3 people booked, not 2. Is this correct? Hoping someone can help. Appreciate your time in advance. Link to comment Share on other sites More sharing options...
diane.in.ny Posted June 16, 2018 #2 Share Posted June 16, 2018 Hi, I paid a future cruise deposit, booked a short cruise using the $100 deposit only to date. I wish to book a different cruise, cancel the one I have booked (4 days) for a 28 day cruise instead. Will Princess let me transfer the deposit over to the cruise I wish to now book? Or will I lose the $100?Also, next problem. The 28 day cruise, my hubby wishes to join it not from the start, but 14 days in so joining me the last 14 days. They say he will be charged for the whole trip, no discount for joining after 14 days. This I understand. But looks like they want me to pay single supplement for the whole 28 days, so charge me double in other words. So the cruise will then total as if 3 people booked, not 2. Is this correct? Hoping someone can help. Appreciate your time in advance. You will probably get more and better answers if you post your question on the Princess section of the forum. https://boards.cruisecritic.com/forumdisplay.php?f=197 What cruise are you looking at? I know Princess has a 28 day around Australia that is also sold in 2-14 day segments. As a single passenger, you will pay double. That is correct. However, when your husband joins you there should be no additional charge. You are already paying for two occupants. If you can't get a straight answer from Princess, I suggest contacting a brick and mortar TA to help you out but, no, you should not be paying for 3 people for that last segment. Link to comment Share on other sites More sharing options...
Happycruiser1601 Posted June 16, 2018 Author #3 Share Posted June 16, 2018 Hi Diane.in.ny Sorry, but what do you mean by contacting a brick and motar travel agent? The 28 day cruise is from LA up to Alaska then down to Japan,Korea and China. Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted June 16, 2018 #4 Share Posted June 16, 2018 A 'brick & Mortar TA' is a travel agent with an office you can walk into and talk, not an online travel agency. EM Link to comment Share on other sites More sharing options...
diane.in.ny Posted June 16, 2018 #5 Share Posted June 16, 2018 What EM said. You can have a face to face conversation and they can help you out with Princess. There is no way you should be paying three fares. I don't know about Australia but in the US there is no additional cost to us a TA. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted June 16, 2018 #6 Share Posted June 16, 2018 Call Princess & ask They are the ones that make the rules Link to comment Share on other sites More sharing options...
Heidi13 Posted June 16, 2018 #7 Share Posted June 16, 2018 As others have responded best to call Princess directly, or if you are booking through a travel agent, have them contact Princess. In our experience with Princess, the $100 is fully refundable. After a terrible World Cruise and Princess refusing to deal with the issues, we cancelled our 2 future cruises. You should be able to move it to a new cruise, but if not, you get the $100 back. Unless they sell the cruise in segments, you have to book the entire cruise, so even if you are travelling solo for the first fortnight, you have had to also pay for both of you. No way you should have to pay extra. Good luck with Princess Customer Service/Reservations, just remember, if they don't give you the response you want, there are many alternative cruise lines. Link to comment Share on other sites More sharing options...
Rare OzKiwiJJ Posted June 17, 2018 #8 Share Posted June 17, 2018 If you cancel before the cancellation penalty period for that cruise kicks in you will get your FCD back. If it's within the cancellation penalty period you won't get it back. Princess changed that about a year or so ago, as too many people were booking multiple cruises using FCDs then cancelling just before final payment. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now