kpjb Posted September 22, 2018 #1 Share Posted September 22, 2018 I got a message from NCL to download the Cruise Norwegian app for my upcoming cruise. Does this replace the iConcierge app? They're both available for download and it looks like they have a lot of the same functionality. Link to comment Share on other sites More sharing options...
ColinIllinois Posted September 22, 2018 #2 Share Posted September 22, 2018 I got a message from NCL to download the Cruise Norwegian app for my upcoming cruise. Does this replace the iConcierge app? They're both available for download and it looks like they have a lot of the same functionality. Which App you use depends on which ship you are sailing on. Check out the website: https://www.ncl.com/apps Link to comment Share on other sites More sharing options...
kpjb Posted September 22, 2018 Author #3 Share Posted September 22, 2018 OK. Going on the Getaway, so I'll need the new one. Anyone out there familiar with the on board texting/calling feature? I hear the one on iConcierge was spotty and not worth the fee. Taking kids this time, so if the app works reliably for texting I may pay for that feature. Link to comment Share on other sites More sharing options...
ludicrous_speed Posted September 22, 2018 #4 Share Posted September 22, 2018 Going on getaway as well. Which is the “new” one? Link to comment Share on other sites More sharing options...
kpjb Posted September 23, 2018 Author #5 Share Posted September 23, 2018 Cruise Norwegian is the new one. Link to comment Share on other sites More sharing options...
inkboy95 Posted September 23, 2018 #6 Share Posted September 23, 2018 OK. Going on the Getaway, so I'll need the new one. Anyone out there familiar with the on board texting/calling feature? I hear the one on iConcierge was spotty and not worth the fee. Taking kids this time, so if the app works reliably for texting I may pay for that feature. I’m with you seeing this is a new app I’m hoping someone will have a review of the text feature the grandkids will hate having to take there phones everywhere but it will make it so much easier to find them. So fingers crossed on a review. Link to comment Share on other sites More sharing options...
neilkear Posted September 23, 2018 #7 Share Posted September 23, 2018 Have 22 days till The Breakaway, does anyone know which app works on that ship? Link to comment Share on other sites More sharing options...
Deb and Jack Posted September 23, 2018 #8 Share Posted September 23, 2018 Have 22 days till The Breakaway, does anyone know which app works on that ship?The new app only works on the Bliss and Sky Sent from my SAMSUNG-SM-G930A using Forums mobile app Link to comment Share on other sites More sharing options...
Rare mking8288 Posted September 23, 2018 #9 Share Posted September 23, 2018 As noted in post directly above, it has been confirmed by others lately as working, somewhat, on 2 ships only - rest of the fleet, using running on the older app. My advice, download & install both app - iOS or Androids, it doesn't take up a lot of storage space - uninstall later once onboard if you can reliably use one of them ... #cough #cough, "reliable" is the buzz word. Good luck - we are going soon on the Escape & doing the same, going have both of them in iOS and Oreo/Pie ... only one of them will load on Fire tablet, LOL.. Link to comment Share on other sites More sharing options...
Stewcruise Posted September 24, 2018 #10 Share Posted September 24, 2018 I was on the Getaway this week and can confirm that the new Cruise Norwegian app works on the Getaway. I found it really handy. I didn't pay for the messaging/calls feature but it was like having the Freestyle daily in your hand all day. Plus, you could make reservations on it for free. They're still working a few bugs out but I recommend giving it a try, especially if you are cell phone inclined! Link to comment Share on other sites More sharing options...
kpjb Posted September 24, 2018 Author #11 Share Posted September 24, 2018 I have always thrown my phone in the safe on the first day and taken it out when we are ready to disembark, but this year we're taking our kids along for the first time, so I'd like to give them a bit of freedom but still keep in touch if needed. If the $7 texting function works, that's great. I just heard that it was horribly inconsistent on the old app. Link to comment Share on other sites More sharing options...
df5250 Posted September 24, 2018 #12 Share Posted September 24, 2018 I haven't used it on ship yet, but was able to download and add my Gem March, 2019 sailing. The iPhone App store lists Bliss, Sky, Getaway and Gem. Link to comment Share on other sites More sharing options...
STANCPA44 Posted September 24, 2018 #13 Share Posted September 24, 2018 Stay ConnectedCRUISE NORWEGIAN This app is currently available on Norwegian Sky, Norwegian Bliss, Norwegian Gem, and Norwegian Getaway. Link to comment Share on other sites More sharing options...
nigeldcat Posted September 24, 2018 #14 Share Posted September 24, 2018 Two weeks to go till I am on the Getaway. The latest info on NCL site says Cruise Norwegian is now the one you need for the Getaway. Glad I saw this as had used iConcierge in the past and had updated all phones and ipad to make sure I had the latest version of iConcierge downloaded. So I guess I'll just add Cruise Norwegian to them so I have both. Link to comment Share on other sites More sharing options...
WendyVF Posted September 25, 2018 #15 Share Posted September 25, 2018 I tried to use the IConcierge app on the Breakaway. It worked long enough for me to pay the $9.95 fee for messaging and then quit working. I went to the internet guy and he insisted it was a software problem. I was disappointed as it would've been nice to communicate with others onboard and keep up with the daily activities. I didn't think it was worth it to pay $13.93 a day for the social media package. Link to comment Share on other sites More sharing options...
Shellbelle28 Posted September 25, 2018 #16 Share Posted September 25, 2018 Cruise Norwegian is being rolled out ship by ship to replace iConcierge. Link to comment Share on other sites More sharing options...
kpjb Posted September 25, 2018 Author #17 Share Posted September 25, 2018 Wendy, I've heard that. Hopefully this new one will be an upgrade in that department. I'd like to use it with my kids later this year. Link to comment Share on other sites More sharing options...
SC_GAY_Cruiser Posted September 26, 2018 #18 Share Posted September 26, 2018 For those who have used the new app........I assume you still put your cell phone on airplane mode to stop any texts or calls from coming in while on the cruise? Link to comment Share on other sites More sharing options...
Mike_DeA Posted September 26, 2018 #19 Share Posted September 26, 2018 For those who have used the new app........I assume you still put your cell phone on airplane mode to stop any texts or calls from coming in while on the cruise? Yes. And should always due this to avoid huge charges from your home carrier, whether using the NCL apps or not. Link to comment Share on other sites More sharing options...
kdmbluerzr Posted September 26, 2018 #20 Share Posted September 26, 2018 Does anyone have info regarding a timeline for the rest of NCL fleet to receive the Cruise Norwegian app upgrade? I sail on the Jade in March and hoping she has the new app available to use. I used the iConcierge app on the Pearl a year and a half ago, it was ok, handy but just ok. Look fwd to reading reviews from those who use the new Cruise Norwegian app. Link to comment Share on other sites More sharing options...
esm54687 Posted September 26, 2018 #21 Share Posted September 26, 2018 Have 22 days till The Breakaway, does anyone know which app works on that ship?Post #2 has a link with that information..... Link to comment Share on other sites More sharing options...
esm54687 Posted September 26, 2018 #22 Share Posted September 26, 2018 The new app only works on the Bliss and Sky Sent from my SAMSUNG-SM-G930A using Forums mobile app Nope...... post #2 has a link with what works on what ship Link to comment Share on other sites More sharing options...
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