cruisecrazy82 Posted November 20, 2018 #351 Share Posted November 20, 2018 MSC has conflicting information (shocker) on their website, some of their info says the Premium Package is drinks up to $12 (https://www.msccruisesusa.com/en-us/Assets/All_Inclusive_Drink_Package_Comparison_Guide_update11192018.pdf) and then other information says the same package has a limit of only $10 per drink (https://www.msccruisesusa.com/en-us/Assets/MSC-18-095 Drinks On Us flyer_new_update11152018_2.pdf). Both of these are from the USA website. So which is it in the Caribbean $10 or $12 per drink for the Premium package? I have seen ppl reporting up to $10 which is not accurate according to some of MSC's info. Link to comment Share on other sites More sharing options...
Preziosa Posted November 20, 2018 #352 Share Posted November 20, 2018 Maybe They Don t have the Drink on us longer. Maybe it is now the Easy package Link to comment Share on other sites More sharing options...
sidari Posted November 20, 2018 #353 Share Posted November 20, 2018 USA MSC Black Friday deals are being offered with the D.o.U package. Link to comment Share on other sites More sharing options...
Epos Man Posted November 20, 2018 #354 Share Posted November 20, 2018 Great news for people who booked before 12th for the cruise but not the drinks package. Looks like UK only but not sure Posted on Facebook by Tim ++++++BREAKING NEWS++++++++ Hi all I've had some fabulous news from MSC UK senior management just now regarding the drinks package changes. From tomorrow, if you booked your cruise prior to 11th November 2018 and hadn't booked a drinks package, MSC will allow you to book the 'old' packages such as classic, books of vouchers, all inclusive restaurants and bars. You'll be able to do this until December 5th. If you do not do this by December 5th then if you would like a drinks package your options will be in line with the new products Easy, Premium and Premium Plus. If you booked after 12th November then the drinks packages available to you will be the new choices; you will not be able to book any of the old ones. You'll be able to add the packages through the usual channels, such as your travel agent, the MSC website cruise personaliser and MSC's contact centre. The easiest way to do this is to do it on your MSC account at www.msccruises.co.uk Link to comment Share on other sites More sharing options...
Rare ziggyuk Posted November 20, 2018 #355 Share Posted November 20, 2018 1 minute ago, ikea logistics said: Great news for people who booked before 12th for the cruise but not the drinks package. Looks like UK only but not sure Posted on Facebook by Tim ++++++BREAKING NEWS++++++++ Hi all I've had some fabulous news from MSC UK senior management just now regarding the drinks package changes. From tomorrow, if you booked your cruise prior to 11th November 2018 and hadn't booked a drinks package, MSC will allow you to book the 'old' packages such as classic, books of vouchers, all inclusive restaurants and bars. You'll be able to do this until December 5th. If you do not do this by December 5th then if you would like a drinks package your options will be in line with the new products Easy, Premium and Premium Plus. If you booked after 12th November then the drinks packages available to you will be the new choices; you will not be able to book any of the old ones. You'll be able to add the packages through the usual channels, such as your travel agent, the MSC website cruise personaliser and MSC's contact centre. The easiest way to do this is to do it on your MSC account at www.msccruises.co.uk Good news indeed, this is exactly what they should have done, simply given a deadline for sure huge changes. Link to comment Share on other sites More sharing options...
Preziosa Posted November 20, 2018 #356 Share Posted November 20, 2018 Will that mean that the voucher also Will Be usefull after 27. March 2019 Link to comment Share on other sites More sharing options...
1fifthavenue Posted November 20, 2018 #357 Share Posted November 20, 2018 Hi all I've just posted this in my Facebook group MSC Cruises UK Passenger Forum: ++++++BREAKING NEWS++++++++ Hi all I've had some fabulous news from MSC UK senior management just now regarding the drinks package changes. From tomorrow, if you booked your cruise prior to 11th November 2018 and hadn't booked a drinks package, MSC will allow you to book the 'old' packages such as classic, books of vouchers, all inclusive restaurants and bars. The packages available will be the ones that were available at the time when you booked for your applicable sailing date and region. You'll be able to do this until December 5th. If you do not do this by December 5th then if you would like a drinks package your options will be in line with the new products Easy, Premium and Premium Plus. If you booked after 12th November then the drinks packages available to you will be the new choices; you will not be able to book any of the old ones. You'll be able to add the packages through the usual channels, such as your travel agent, the MSC website cruise personaliser and MSC's contact centre. The easiest way to do this is to do it on your MSC account Link to comment Share on other sites More sharing options...
Até Posted November 20, 2018 #358 Share Posted November 20, 2018 52 minutes ago, cruisecrazy82 said: MSC has conflicting information (shocker) on their website, some of their info says the Premium Package is drinks up to $12 and then other information says the same package has a limit of only $10 per drink. Another MSC oops... good catch. All other info I've seen says $12. They rushed out that FAQ in about a day. Premium is out there at a $12 limit in too many places for them to backtrack, right...? Link to comment Share on other sites More sharing options...
4121deere Posted November 20, 2018 #359 Share Posted November 20, 2018 18 minutes ago, Até said: Another MSC oops... good catch. All other info I've seen says $12. They rushed out that FAQ in about a day. Premium is out there at a $12 limit in too many places for them to backtrack, right...? Pretty sure the old Deluxe had/has a $13 US limit. I have deluxe so that's what I should be using. I hope. Link to comment Share on other sites More sharing options...
sidari Posted November 20, 2018 #360 Share Posted November 20, 2018 Deluxe did have a 13 dollars top end with Champagne by the glass. 1 Link to comment Share on other sites More sharing options...
4121deere Posted November 20, 2018 #361 Share Posted November 20, 2018 10 minutes ago, sidari said: Deluxe did have a 13 dollars top end with Champagne by the glass. I am being told that they will honor that still as long as it was pre booked before the change. Link to comment Share on other sites More sharing options...
cruisecrazy82 Posted November 21, 2018 #362 Share Posted November 21, 2018 This is actually what concerns me the most because according to the new menus/prices there is no longer any real champagne that is covered under the old deluxe or the new premium package. Link to comment Share on other sites More sharing options...
cruisecrazy82 Posted November 21, 2018 #363 Share Posted November 21, 2018 2 hours ago, 4121deere said: I am being told that they will honor that still as long as it was pre booked before the change. I sure hope this is true. I’ll find out in just over two weeks. Link to comment Share on other sites More sharing options...
Até Posted November 21, 2018 #364 Share Posted November 21, 2018 9 hours ago, sidari said: USA MSC Black Friday deals are being offered with the D.o.U package. A bit off topic but the Black Friday deal is a bit of a bust. Same deals with $100 OBC for balcony+ if you are willing to go non-refundable deposit? For a glimpse of the Cyber Monday deal look at the URL when you click on Black Friday. https://www.msccruisesusa.com/en-us/Cruise-Deals/Top-Deals/Cyber-Monday-Cruise-Deals.aspx Link to comment Share on other sites More sharing options...
rencamcruise Posted November 21, 2018 #365 Share Posted November 21, 2018 1fifthavenue...that is great news. Can you provide a name or more info? I will try again to US agents with this info. This is MORE NORMAL biz practice but no feedback like this to date for US answers. Would love to use your info and see if they can extend to ALL passengers. Thanks for sharing and anything else you can provide would be amazing. Will poat after our calls! Link to comment Share on other sites More sharing options...
cocksparra Posted November 21, 2018 #366 Share Posted November 21, 2018 2018 Drink Package Comparison Guise with DRINKS ON US.pdf Found this on my Pad when I booked in July 1 1 Link to comment Share on other sites More sharing options...
Bestbubba Posted November 21, 2018 #367 Share Posted November 21, 2018 1 hour ago, cocksparra said: 2018 Drink Package Comparison Guise with DRINKS ON US.pdf Found this on my Pad when I booked in July Thanks for posting the lists CS, I've printed it off. I'll need an extra suitcase just for all the printouts I'm taking on our Meraviglia cruise next September 😁 Link to comment Share on other sites More sharing options...
cocksparra Posted November 21, 2018 #368 Share Posted November 21, 2018 @ sue& steve......me too lol. I go on Seaside end of Jan. I will be taking a bag of paste to stick them in the bars lol Link to comment Share on other sites More sharing options...
Bestbubba Posted November 21, 2018 #369 Share Posted November 21, 2018 33 minutes ago, cocksparra said: @ sue& steve......me too lol. I go on Seaside end of Jan. I will be taking a bag of paste to stick them in the bars lol Sounds like a plan! Looking for the Pritstick as I type 😉 Link to comment Share on other sites More sharing options...
1620rock Posted November 22, 2018 #370 Share Posted November 22, 2018 (edited) I was on Divina last week and had upgraded to Deluxe package prior to sailing and was very confused when the menus and drink prices were very different from what had been posted. I had a hard time getting the Deluxe wines by the glass and had to insist I did not want the Drinks on Us wines. I had mainly purchased Deluxe to have a better wine selection and that was a disappointment. They were very few wines by the glass that were for Deluxe package only and they were often not available. Unless you drink spirits or craft cocktails or want the minibar and room service I would stick to the Classic package. We did get breakfast room service with no charge with Deluxe even though we were Bella and also got wine and coffee drinks from room service with no charge and made good use of the minibar. We never ordered lunch or dinner from room service but were told that was included with the Deluxe there was a $7.95 service charge for some dinner items. I was only able to get the listed Champagne by the glass twice after the great staff at the Silver Lounge called around to all the bars to find some. After letting the Black Crab manager (I think) know the problem I was having a getting a glass of champagne she did arrange for me to have Mumm Brut Cordon Rouge each night but the bar staff could only offer the Prosecco or Asti that were included with Drinks on Us. I also had a difficult time getting the Oberon Cabernet in the bars so the Black Crab manager had a bottle for me at dinner each night except by the final 2 nights they were out of that as well. The bar managers and staff blamed the lack of wine stock on the recent return of the Divina to the US but would not offer a substitute champagne by the glass in the bars. They were also out of the Jadot Pinot Noir and offered a substitute but I don't recall what that was. It was also hard to find the Conundrum in the bars. I appreciated the Mumms at dinner but think it should had been offered at all the bars. I bet the Yacht Club had something more than Prosecco or Asti by the glass ; ) I have attached the Wines by the Glass Menu and the posted descripion of the Classic and Deluxe packages they were selling on board. Now that I am back from the cruise and reading the boards it seems like everything is changing again. The packages being sold had a higher price limit for Classic and I believe they honored that limit for people who had already purchased the package. I was never told that something wasn't on the Deluxe package only that they were out of it. Sorry that I don't have a photo of the other standard drinks menus. I do have the Mixology menu and most of these drinks were above the Classic limit but included with Deluxe and were very good if made correctly by the bartender. I started going to La Luna for a cocktail before dinner than rather fight to get a decent glass a wine at the other bars and enjoyed the Smoked cocktails until the smoker broke. I hope this will help others have some idea what to expect on the Divina or other MSC US sailings as far as wines. I would advise that you insist you do not want the Drinks on Us wines and you will get the better wines. If you don't insist you will get the Mirassou and Asti. We really enjoyed the cruise but did find the drink package frustrating. Management needs to step it up and let bar staff offer a substitutes as needed. Edited November 22, 2018 by 1620rock typos 3 Link to comment Share on other sites More sharing options...
rencamcruise Posted November 22, 2018 #371 Share Posted November 22, 2018 1620rock thanks so much for posting!!! So my husband and I are really just wine drinkers...every omce in a while a fr9zen drink or a night cap will be nice. It seems like one of the worst wine lists i have ever seen on a cruise ship...and an Italian/European ship raht has AMAZING cheaper wines so much better tha the US swill they seem to have selected which is so off! I assumed some awesome european wines would be on the list!!! Portugal has wines at $3 -$6 that compete with $20 US wines...Italy, $8 -$13 and you compare them to a wine of $20-40 here.... So confused what to do here... Do they have BETTER options anywhere by the BOTTLE or is this it? This is when I wish I was a beer drinker...maybe I need to learn about the stronger stuff....no good answer... So we are stuck with DOU but want to upgrade. Was told I cpuld upgrade to deluxe on ship. Now no longer...yet seems UK is getting option to upgrade until Dec 5. Email sent. Awaiting for US. What would you do now knowing what you know if you only really drink water and wine??? Appreciate this. Link to comment Share on other sites More sharing options...
Rare ziggyuk Posted November 22, 2018 #372 Share Posted November 22, 2018 6 hours ago, rencamcruise said: 1620rock thanks so much for posting!!! So my husband and I are really just wine drinkers...every omce in a while a fr9zen drink or a night cap will be nice. It seems like one of the worst wine lists i have ever seen on a cruise ship...and an Italian/European ship raht has AMAZING cheaper wines so much better tha the US swill they seem to have selected which is so off! I assumed some awesome european wines would be on the list!!! Portugal has wines at $3 -$6 that compete with $20 US wines...Italy, $8 -$13 and you compare them to a wine of $20-40 here.... So confused what to do here... Do they have BETTER options anywhere by the BOTTLE or is this it? This is when I wish I was a beer drinker...maybe I need to learn about the stronger stuff....no good answer... So we are stuck with DOU but want to upgrade. Was told I cpuld upgrade to deluxe on ship. Now no longer...yet seems UK is getting option to upgrade until Dec 5. Email sent. Awaiting for US. What would you do now knowing what you know if you only really drink water and wine??? Appreciate this. Have a look at this post, a report of the upgrade process opening up again in the US, but do it ASAP, not on the ship. Link to comment Share on other sites More sharing options...
1620rock Posted November 22, 2018 #373 Share Posted November 22, 2018 11 hours ago, rencamcruise said: 1620rock thanks so much for posting!!! So my husband and I are really just wine drinkers...every omce in a while a fr9zen drink or a night cap will be nice. It seems like one of the worst wine lists i have ever seen on a cruise ship...and an Italian/European ship raht has AMAZING cheaper wines so much better tha the US swill they seem to have selected which is so off! I assumed some awesome european wines would be on the list!!! Portugal has wines at $3 -$6 that compete with $20 US wines...Italy, $8 -$13 and you compare them to a wine of $20-40 here.... So confused what to do here... Do they have BETTER options anywhere by the BOTTLE or is this it? This is when I wish I was a beer drinker...maybe I need to learn about the stronger stuff....no good answer... So we are stuck with DOU but want to upgrade. Was told I cpuld upgrade to deluxe on ship. Now no longer...yet seems UK is getting option to upgrade until Dec 5. Email sent. Awaiting for US. What would you do now knowing what you know if you only really drink water and wine??? Appreciate this. If you only drink water and wine maybe look into the wine packages if they offer them to the UK. My husband doesn't drink wine so I haven't ever purchased wine by the bottle on a cruise. I have taken multiple bottles on a cruise when the line allows that with a corkage fee but I don't think MSC allows wine to be brought on board. If we were going on the Divina tomorrow I would still get the Deluxe upgrade for the mini bar and room service and craft cocktails but I think it is a close call as DH drinks were all Classic. I wish I had taken more photos of the drink and wine menus but tried not to let my frustration with the drink package I had paid an additional $520 for ruin the cruise. The prices for all the drinks have increased so depending how many a day you drink the packages are worth it and the DOU wines except the prosecco were awful. If you do upgrade the drink package I suggest you find a bar and a bartender that you like and go there before/after dinner to get the wines you want without frustration and speak to dining staff to be sure they have the wine you want waiting for you. The food at dinner is not great so the wine helps you enjoy dinner for sure. When I complained that the bars never had even the limited wines by the glass on the list I was told to try the Cantina del Baccio for additional options. They did have a larger list of wines by the bottle but by the glass I think was the same and it was not a bar that was convenient or inviting so never went there. It is the bar outside Eataly and there was rarely anyone there and there is no entertainment. It is the location for wine tastings so maybe the sommelier there could help you choose some bottles and advise how that works on MSC. We did enjoy our cruise and I am sure you will also. If you want to try the Smoked Cocktails I recommend the Silk Road and Blackberry Mist. Link to comment Share on other sites More sharing options...
rencamcruise Posted November 22, 2018 #374 Share Posted November 22, 2018 ZiggyUk - thank you so very much for this! I am emailing again and will call tomorrow. So appreciate it! Link to comment Share on other sites More sharing options...
Rare nikkiw60 Posted November 23, 2018 #375 Share Posted November 23, 2018 Just to say the Mirabeau rose in the U.K. is approx £15 a bottle so not a cheap wine. And the NF champagne we have just picked up in France for approx £20 a bottle on offer. Link to comment Share on other sites More sharing options...
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