Celebrity corporate office

[mnamor]

Does anyone know the contact information for Celebrity customer relations corporate office?

[G.M.T.]

have you checked their website for the information?

[cruisestitch]

Phone or mail? US or international? Pre cruise or post cruise?  There are many contact numbers.  Tell us a little more and we can try to be more specific.

[mnamor]

1 minute ago, G.M.T. said:

have you checked their website for the information?

I am on the phone now with guest relations and they refuse to give me a name that I can address a letter to.  They did give me the address but I would like a name.  While I am replying to you I have been on the phone insisting on a name and finally she gave me the name of Lisa Lutoff Perlo who I believe is the CEO.  Imagine that.  Now I hope my letter actually gets to her desk.  Thanks for responding.

[Jim_Iain]

I am on the phone now with guest relations and they refuse to give me a name that I can address a letter to.  They did give me the address but I would like a name.  While I am replying to you I have been on the phone insisting on a name and finally she gave me the name of Lisa Lutoff Perlo who I believe is the CEO.  Imagine that.  Now I hope my letter actually gets to her desk.  Thanks for responding.

Don’t count on it but will be read by one of her administrators. You will probably hear back from one-touch.


Sent from my iPhone using Tapatalk

[wwcruisers]

If you actually intend to send a 'snail-mail' letter, the address is the same as RCCL's Corporate headquarters:

 

CEO Lisa Lutoff Perlo

Celebrity Cruises Inc.

1050 Caribbean Way

Miami, FL  33132

 

Do be sure to include a phone number, where you can be reached during business hours. We have had good success in the past, getting follow-up phone calls from the Executive Guest Relations Office -- at the address above. 😎

[mnamor]

On 3/13/2019 at 5:10 PM, wwcruisers said:

If you actually intend to send a 'snail-mail' letter, the address is the same as RCCL's Corporate headquarters:

 

CEO Lisa Lutoff Perlo

Celebrity Cruises Inc.

1050 Caribbean Way

Miami, FL  33132

 

Do be sure to include a phone number, where you can be reached during business hours. We have had good success in the past, getting follow-up phone calls from the Executive Guest Relations Office -- at the address above. 😎

Thanks for the info.  I just sent an email and will wait for a response.  I may follow up with a mailed letter.

[Nachosdelux]

How about some details of the issue?  We all love a good story