Joy - concierge class thoughts?

[kitty-sail]

Just checked to see if anything changed  and noticed that description says private breakfast only. Looks like private lunch has been removed.

 

[Uhleashyuh]

So i booked a concierge penthouse for July 25th 2021. My NCL account no longer shows my cabin type on my summery. I noticed that the Concierge family Villa staterooms are now in the Haven category. Stateroom 14776 was concierge, now its Haven with a huge price jump. I tried to contact my PCC she hasn't called back yet..

[cpl100]

On 4/8/2020 at 1:11 AM, htnut said:

 

No, as I recall it's just a larger bathroom.

 

The big step up from balcony is a concierge CB or CC.  Those are fabulous rooms for so many reasons.

 

Happy research, happy cruising, and remember to washy washy!

Would you mind telling me what is the greatness of the CB or CC please?  Have not sailed in these rooms.  And do they compare favorably to suites?  Thanks!

[susique]

26 minutes ago, cpl100 said:

Would you mind telling me what is the greatness of the CB or CC please?  Have not sailed in these rooms.  And do they compare favorably to suites?  Thanks!

They are no longer CB or CC.  They have been reclassified at SC and SP.  They do not have a butler and the concierge is not the same as the one for the Haven.  The perks are now priority embark/debark, upgraded bedding, 2 free room service deliveries.  If you are looking for suite that is the same as the smaller ships, this is not one of them.  I know from my numerous inquiries that they are not the same.  We booked a Family Suite,  but upgraded to a Haven HH.  It may have been classified at one time as one of those (CB or CC) but now it is a non-Haven Suite.  

[htnut]

4 hours ago, cpl100 said:

Would you mind telling me what is the greatness of the CB or CC please?  Have not sailed in these rooms.  And do they compare favorably to suites?  Thanks!

 

I'm not certain how NCL has changed the designation of these rooms.  

 

Back in 2019 the "mini suite" just had larger bathroom, but these CB/CC rooms were actually much "longer" rooms, much more space... and a choice of a private restaurant for breakfast and lunch, which was very nice.  The "concierge" that came along with it wasn't very valuable... 

 

This is an old thread, better to start one a new one. 

[gkbiiii]

So the 2 bedroom inside suite, is a true suite thus gets the comped room service, from all specialty dining?

[vacation44]

1 hour ago, gkbiiii said:

So the 2 bedroom inside suite, is a true suite thus gets the comped room service, from all specialty dining?

No.   Only a few perks remain with this classification and comped room service is not one of them.   

[gkbiiii]

14 minutes ago, vacation44 said:

No.   Only a few perks remain with this classification and comped room service is not one of them.   

But, it is a two bedroom suite?

[vacation44]

2 minutes ago, gkbiiii said:

But, it is a two bedroom suite?

I know.   Unfortunately, NCL took away a majority (the main ones) of the amenities of the non-Haven suites in late fall of 2021.   There are a few threads on it.  

[Two Wheels Only]

5 minutes ago, gkbiiii said:

But, it is a two bedroom suite?

 

Are you asking about category SP?

 

If so, there are 2 bedrooms but there are different configurations/shapes/sleeping capacities for that category. 

[mking8288]

Most, nearly all of the Joy's 2 BR Family Inside Suites have been downgraded and/or discontinued since 2021 & early 2022.  It is spacious and sleep at least 5, most sleep up to 6 with an upper bunk and the living room convertible sofa deployed - has 2 bath, 1 is a shower.  Different layout depends mainly upon whether it's port side or starboard side - within its own interior corridor, avoid the ones next to the white space as that is the service area with carts, supplies & where room "attendants" work from/out of.  

 

We booked 2 of them for our last May cruise to Bermuda, pictures & discussion can be found in the Semi-Live link, below the signature.  There're additional discussions about this last year into the Fall, expect less - refer to the current NCL description for what's still included.  This is an "old" thread with very outdated info. Happy cruising.  

 

[gkbiiii]

Thank you, I thought NCL was being innovative.  For a long while, I thought Inside View Suites, could make a lot of money, in the "cheap area."

[BirdTravels]

4 hours ago, gkbiiii said:

So the 2 bedroom inside suite, is a true suite thus gets the comped room service, from all specialty dining?

No suites (Haven or otherwise) on any NCL ship get's comp'ed specialty dining. You need to pay (dining package or a la carte prices) for all food. 

[gkbiiii]

5 hours ago, BirdTravels said:

No suites (Haven or otherwise) on any NCL ship get's comp'ed specialty dining. You need to pay (dining package or a la carte prices) for all food. 

Do you get comped drinks?

[BirdTravels]

1 hour ago, gkbiiii said:

Do you get comped drinks?

No comp'ed drinks. 

 

If you are in a owners suite, you get 3 bottles of spirits and mixers for the cruise. All other suites get a box of water and a $7 bottle of sparkling wine. 

 

Haven

• Distinctive Haven Keycard
• Personal escort on and off the ship at the pier and at ports-of-call
• Concierge Service to help you book dining, entertainment, shore excursions and more
• 24-hour trained and certified Butler Service
• Haven umbrella, available for use onboard & ashore
• Exclusive access to The Haven with private pool, sundeck, and hot tubs
• Haven attendants to take care of all your cold towels, fresh fruit, and sun deck refreshment needs . Availably on sea days from 12pm to 4pm.
• Complimentary in-suite movies
• Mobile phone that can be used throughout the ship
• Daily breakfast, lunch, and dinner in The Haven Restaurant or designated specialty restaurant (dinner service not available on Jewel Class ships)
• Priority when reserving restaurants and entertainment
• Cocktail party with ship's officers
• Specialty dining delivered to your suite from any restaurant (cover charges apply)
• 24-hour suite room service menu
• Continental breakfast menu
• Nespresso Coffeemaker and Tea Forte tea bags
• Treats delivered right to your door each night
• Fruit bowl replenished upon request
• For Owner’s Suites & Garden Villas:

1 bottle of Moet Champagne upon embarkation

Custom selection of liquor (1 bottle for cruises less than 7 days; 3 bottles for cruises 7 days or longer) upon embarkation

2 bottles of spring water replenished daily

2 bottles of sparkling water replenished daily

6 canned sodas replenished daily

• For all other suites:

1 bottle of sparkling wine upon embarkation

1 bottle of spring water upon embarkation

• Tranquility pillow-top mattress
• Evening turndown service
• Tranquility pillow-top mattress
• 100% cotton bed linens, feather duvet and pillow menu
• Plush bathrobes, slippers and oversized bath towels
• L’Occitane bathroom products
• For Owner’s Suites & Garden Villas:

1 complimentary laundry pressing

Edited April 3, 2023 by BirdTravels

[gkbiiii]

When I was in MSC Yacht Club, were were given their best drink package, as well Royal's, Star Class gets the same and unlimited Specialty Dining.  NCL never stopes charging you for time aboard. 

[JamesIowa]

Personally, I absolutely loved the concierge class on joy. The room, I’d say, was 90% of haven in terms of fit/finish. Room size, balcony all were terrific. I think the economics of having a “business class” offering is substantial and something I’d like to see more of. I want a nice room and a few perks. Why is there no option between steerage and 1st class? And don’t say club balcony.

I typically sail solo in a balcony (or better), so my personal cruise economics may differ from others (solo supplement, etc). For me, solo, haven pricing doesn’t really get that attractive unless via upgrade bidding.

Ex: think my average cabin price is around 2500+ tax let’s call it 3300 all-in. The lowest rung of haven for a 7 day, what, 6-7K+tax so that’s now 7-8k. My rule for haven (or most 1st/business, VIP upgrades) is that I’ll pull the trigger if it’s 2 to 2.5x more than regular. For solos, haven is typically 3-4x from what I’ve seen.

why can’t I give NCL 5k for a business class experience? don’t need a butler. Concierge are nice at times. Don’t need ship-within-ship. I understand their reputation for nickel-and-diming, but damnit I want to give them dollars. Lots of dollars. That they don’t want?

The economics do scale up when sailing with 2 vs. paying for 2 separate solo-supplement cabins. Haven 2 bedroom then becomes much more reasonable as it can fall within the “2-2.5x more” rule.

[Two Wheels Only]

1 hour ago, JamesIowa said:

I think the economics of having a “business class” offering is substantial and something I’d like to see more of. I want a nice room and a few perks. Why is there no option between steerage and 1st class?

 

You've basically answered your own question. By taking some of those concierge class staterooms and making them Haven staterooms, NCL makes more money by charging more. 

 

1 hour ago, JamesIowa said:

why can’t I give NCL 5k for a business class experience?

 

Because someone else is willing to give NCL $7-8K for the same stateroom. Whether via bid or via direct sale, NCL manages to sell most Haven staterooms under normal (pre-Covid) conditions. The concierge class was mainly a left-over from when Joy was designed for the Asia market. NCL figured that those larger than normal staterooms should sell for a higher price. In order to get even more money, NCL made some of those staterooms Haven staterooms. The SC/SP staterooms are still nice and a bit larger than standard but non-Haven suite benefits aren't exactly great.