mcphreek Posted June 13, 2019 #1 Share Posted June 13, 2019 Write this day down because it will forever be known as the day HAL refused to take my money. I just tried ordering some flowers to an officer's cabin and Ship's Services told me there was no way for them to process the order. So I guess miracles do happen. Link to comment Share on other sites More sharing options...
ger_77 Posted June 13, 2019 #2 Share Posted June 13, 2019 Maybe they're not allowed to accept gifts. Once you're onboard, you could always try then. Failing that, send a letter to HAL and ask for it to be forwarded to the person. Smooth Sailing! 🙂🙂🙂 Link to comment Share on other sites More sharing options...
sail7seas Posted June 13, 2019 #3 Share Posted June 13, 2019 (edited) 1 hour ago, mcphreek said: Write this day down because it will forever be known as the day HAL refused to take my money. I just tried ordering some flowers to an officer's cabin and Ship's Services told me there was no way for them to process the order. So I guess miracles do happen. That is ridiculous.... The flowers get charged to you credit card if you are not presently on the ship. If you ArE on the ship, the flowers are charged to your on board account, My late DH and I sent flowers to Captains/hotel directors in their cabins. No problem ! sail.noordam@gmail.com Edited June 13, 2019 by sail7seas Link to comment Share on other sites More sharing options...
Sir PMP Posted June 14, 2019 #4 Share Posted June 14, 2019 2 hours ago, mcphreek said: Write this day down because it will forever be known as the day HAL refused to take my money. I just tried ordering some flowers to an officer's cabin and Ship's Services told me there was no way for them to process the order. So I guess miracles do happen. Since it's for an officer, contact the mariners desk... Link to comment Share on other sites More sharing options...
Rare kazu Posted June 14, 2019 #5 Share Posted June 14, 2019 2 hours ago, mcphreek said: Write this day down because it will forever be known as the day HAL refused to take my money. I just tried ordering some flowers to an officer's cabin and Ship's Services told me there was no way for them to process the order. So I guess miracles do happen. I had no problem but I did it on board in honour of King’s day (Orange flowers) and to say thank you. Link to comment Share on other sites More sharing options...
mcphreek Posted June 14, 2019 Author #6 Share Posted June 14, 2019 20 hours ago, Sir PMP said: Since it's for an officer, contact the mariners desk... What is this mysterious mariners desk you speak of, I can't find a contact for it anywhere. Link to comment Share on other sites More sharing options...
Sir PMP Posted June 15, 2019 #7 Share Posted June 15, 2019 4 hours ago, mcphreek said: What is this mysterious mariners desk you speak of, I can't find a contact for it anywhere. Nothing mysterious about it, it's for mariners, call 1-800-547-9139, they will at least get you the right person to talk to, open until 4:00 pac. time 1 Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted June 15, 2019 #8 Share Posted June 15, 2019 Maybe you are too close to sailing time?? There is a cut off time when you can't order anything. Hope you get it straightened out. Link to comment Share on other sites More sharing options...
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