Contacting Food & Beverage Department

[broadwaycam]

Does anyone know if Royal has an email address to contact the food and beverage department? Is it different for each ship?

[Ourusualbeach]

I’ve only ever seen this generic address

 

rcldining@rccl.com

Edited July 17, 2019 by Ourusualbeach

[broadwaycam]

Is that the only email address?

[WNcruiser]

Why specifically do you need to contact them? More information would be helpful. 

 

I have an email address for special diet requests if that is the reason. They will forward to the ship you are on. 

 

special_needs@rccl.com 

 

 

Edited July 23, 2019 by WNcruiser

[Clarea]

34 minutes ago, broadwaycam said:

Is that the only email address?

 

It's the only one I've seen that is available for general public use.

[broadwaycam]

4 minutes ago, Host Clarea said:

 

It's the only one I've seen that is available for general public use.

👍

[LESLIEKURZ]

I've only seen the ones listed above too, but for my next cruise, which I booked through the casino, my host said that they can email the ship directly and specifically in my case, the maitre d.  

[Clarea]

Just now, LESLIEKURZ said:

I've only seen the ones listed above too, but for my next cruise, which I booked through the casino, my host said that they can email the ship directly and specifically in my case, the maitre d.  

 

I think you are saying that the casino host can email the maitre d, however that does not necessarily mean that they welcome direct email from the general public to that address.

[LESLIEKURZ]

4 minutes ago, Host Clarea said:

 

I think you are saying that the casino host can email the maitre d, however that does not necessarily mean that they welcome direct email from the general public to that address.

Correct.  My specific issue is that I need to be seated at a 2 top that is not on top of its neighbors.  I don't care where the table is located, just that those criteria are met.  Though I always tell Special Needs, it never seems to get to the ship.  Like ever.  It's not fun to stand in the maitre d line on embarkation day.  The host was pretty confident that her email, sent at the right time, will ensure my request.  She seemed to know when they make the seating chart, etc.  Fingers crossed.