HAL website in Spanish Only

[MarKandi]

Having trouble with HAL website. Every time I launch the website it displays in Spanish.

We are currently sitting in Buenos Aires scheduled to board ship tomorrow but it displays the Argentina website across all my devices.

 

Anyone ever had this issue and know of a resolution?

Emailed HAL for poss resolution but no reply yet. 

 

TIA

[Oakman58]

On my Android Samsung tablet on the HAL mainpage there are three horizontal lines in the upper right hand corner.  Tap on it and scroll down to the word Idioma (Language) and tap on that.  Then tap on the word Ingles (English).  Hopefully your device will display the same as mine.  If not perhaps someone else will be able to help.

[Cruise Suzy]

On my laptop (and desktop) at the top of the Website there is a Language drop-down list to the right of LogIn/Register. Even though the cursor shows the text I-beam, click on the down arrow to select what language you want. I have a choice of English, German, Spanish, Dutch.

[Ine]

It might help if you turn of your location or else use a translation programm. We have the same problem when we are in Mexico.

[CruiserBruce]

Not a HAL problem. 

[FLACRUISER99]

4 hours ago, MarKandi said:

Having trouble with HAL website. Every time I launch the website it displays in Spanish.

We are currently sitting in Buenos Aires scheduled to board ship tomorrow but it displays the Argentina website across all my devices.

 

Anyone ever had this issue and know of a resolution?

Emailed HAL for poss resolution but no reply yet. 

 

TIA

Are you sure it's not in Portuguese?

[MarKandi]

36 minutes ago, FLACRUISER99 said:

Are you sure it's not in Portuguese?

Could be...the two appear similar to me.

[MarKandi]

3 hours ago, CruiserBruce said:

Not a HAL problem. 

I figured that out since some other cruise websites do the same thing

Edited December 17, 2019 by MarKandi

[VMax1700]

If you previously registered on the website, then when you log in it will give you your default language and pricing.

[MarKandi]

7 minutes ago, VMax1700 said:

If you previously registered on the website, then when you log in it will give you your default language and pricing.

BINGO! That did the trick!

First I deleted my cookies and browsing history then rebooted, but after I logged in and it changed in English.

 

thx Vmax1700

[VMax1700]

👍

[FLACRUISER99]

31 minutes ago, MarKandi said:

Could be...the two appear similar to me.

Don't mine me I"m just trying to make a joke

[awhcruiser]

On 12/17/2019 at 7:03 AM, CruiserBruce said:

Not a HAL problem. 

Good to know