39august Posted April 3, 2020 #1 Share Posted April 3, 2020 I have read that this travel insurance thru' the cruise line is being refunded as well as other costs on cancelled cruises, which was a pleasant surprise. However, I am asking here if anyone has actually seen this refunded? My confirmation of cancellation showing return funds did not included the insurance amount. Link to comment Share on other sites More sharing options...
wrk2cruise Posted April 3, 2020 #2 Share Posted April 3, 2020 The Cruise Suspension FAQ's state that they will be refunded. I don't believe that's the case if you cancelled with Cruise with Confidence program. Link to comment Share on other sites More sharing options...
Rare hcat Posted April 3, 2020 #3 Share Posted April 3, 2020 Correct..no refund if you cancelled under Cruise with Confidence. Link to comment Share on other sites More sharing options...
39august Posted April 3, 2020 Author #4 Share Posted April 3, 2020 I did not cancel under the CWC system. One cruise was cancelled by Celebrity. The other I cancelled before final payment date. Link to comment Share on other sites More sharing options...
39august Posted April 3, 2020 Author #5 Share Posted April 3, 2020 So has anyone yet gotten Cruise Care refund? Link to comment Share on other sites More sharing options...
jmb4534 Posted April 3, 2020 #6 Share Posted April 3, 2020 I cancelled on March 9 for a May 9 cruise using CWC. Received my 50% to credit card within days, still nothing from Celebrity regarding FCC. Link to comment Share on other sites More sharing options...
39august Posted April 3, 2020 Author #7 Share Posted April 3, 2020 Evidently I am not making myself clear. I am asking only about refunds for Celebrity's travel insurance called "Cruise Care". I did not cancel utilizing CWC. Anybody else out there? Link to comment Share on other sites More sharing options...
az_tchr Posted April 3, 2020 #8 Share Posted April 3, 2020 (edited) You will likely find a better discussion under insurance. Am guessing no refund because any hotels you booked or airfare would be covered by Cruise Care As to a refund - I cancelled one in early March. Celebrity has not issued my FCC yet. So if FCCs are taking 8 -12 weeks according to my TA, doubtful you could see a refund yet. Refunds are taking time as there are hundreds of thousands. Edited April 3, 2020 by az_tchr Link to comment Share on other sites More sharing options...
Geordieshore7575 Posted April 3, 2020 #9 Share Posted April 3, 2020 (edited) For some Reason Celebrity sent a letter saying the FCC is barely 25% of what we paid- now $2,200k when we paid close to 10k and were originally given a letter for FCC for exactly what we paid. Husband hopes it is a typo but I worry . Edited April 3, 2020 by Geordieshore7575 Link to comment Share on other sites More sharing options...
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