wwcruisers Posted April 17, 2020 #51 Share Posted April 17, 2020 2 hours ago, varoo said: We did not find that to be the case at all. We disputed a charge of over $5,000 with a major cruise line years ago and our credit card company got it all back for us. We are still using that credit card to this day and have paid for many more cruises with it since then. Good to know that -- thank you! Link to comment Share on other sites More sharing options...
Rare hcat Posted April 17, 2020 #52 Share Posted April 17, 2020 (edited) 13 hours ago, NMTraveller said: I don't understand having a human in the loop for cancelled shore excursion credits. When you book a shore excursion online it charges your card right away. Why can't/aren't the cancelled shore excursions automatically credited? We cancelled our excursions first online .Click click.,, the credit came onto our card in a few days. Then we cancelled the cruise, thus avoiding the tel rep having to cancel them or needing the accounting dept to verify each one again. Refund of cruise fare is at a snail's pace If X cancels a cruise guess it may ALL go the long route???? Edited April 17, 2020 by hcat Link to comment Share on other sites More sharing options...
Rare NMTraveller Posted April 17, 2020 #53 Share Posted April 17, 2020 2 minutes ago, hcat said: We cancelled our excursions first online .Click click.,, the credit came onto our card in a few days. Then we cancelled the cruise, thus avoiding the tel rep having to cancel them or needing the accounting dept to verify each one again. Refund of cruise fare is at a snail's pace If X cancels a cruise guess it may ALL go the long route???? I did something similiar. I cancelled my shore excursions. I then upgraded my cabin through my TA. I haven't seen the credits yet. That was several months back. This is for a cruise almost 2 years out. Right now I am in the looking for refunds mode. Not much has been automatically refunded. Link to comment Share on other sites More sharing options...
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