UKCruiseRCL Posted June 16, 2020 #1 Share Posted June 16, 2020 I am due to cruise on 2nd August out of Southampton. I have already assumed this cruise will be cancelled although there is nothing official for now. I have just realised my final payment date was 10 days ago. RCL have made no attempt to contact me nor take any payment and the payment option on my account is now 'greyed out'. Anyone else experienced similar? Link to comment Share on other sites More sharing options...
BND Posted June 16, 2020 #2 Share Posted June 16, 2020 I didn't think Royal reached out. It's up to the individual or TA to make the payment. You might want to call. Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted June 16, 2020 #3 Share Posted June 16, 2020 Do a mock booking and see if your room is showing as available. If not, it's likely still assigned to you.If you booked directly with the cruise line, you can call them. If not, check with your TA. Link to comment Share on other sites More sharing options...
rhblake Posted June 16, 2020 #4 Share Posted June 16, 2020 My guess is that 9 days ago RCCL cancelled your cruise and will keep your deposit because you are now in the penalty period. I hope I am wrong but the way things are going, who knows. 1 Link to comment Share on other sites More sharing options...
BexleyBlues Posted June 16, 2020 #5 Share Posted June 16, 2020 Thanks for the replies. I tried a mock booking and my room is still booked out. On my accounts I have all my documents and the ability to check-in still. I'll give them a call. Thanks All Link to comment Share on other sites More sharing options...
Biker19 Posted June 16, 2020 #6 Share Posted June 16, 2020 12 minutes ago, BexleyBlues said: Thanks for the replies. Welcome to CC. Glad you found your old CC login. Link to comment Share on other sites More sharing options...
BND Posted June 16, 2020 #7 Share Posted June 16, 2020 7 minutes ago, Biker19 said: Welcome to CC. Glad you found your old CC login. Two accounts with one post each apparently from the same person. Link to comment Share on other sites More sharing options...
BexleyBlues Posted June 16, 2020 #8 Share Posted June 16, 2020 14 minutes ago, Biker19 said: Welcome to CC. Glad you found your old CC login. Ha yes indeed. I knew I had an old email somewhere :0) Link to comment Share on other sites More sharing options...
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