sailbynite Posted March 17, 2021 #1 Share Posted March 17, 2021 Today I recieved the latest Oceania Email. I noticed my membership stated I was "bronze" level. Previously, I had been "gold" level. All my previous sailings are listed. I assume Oceania has changed to number of cruise versus number of nights. For me, this really isn't great, as I usually choose longer cruises. Anyone else experience this devaluation? Has anyone questioned it? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 17, 2021 #2 Share Posted March 17, 2021 14 minutes ago, sailbynite said: Today I recieved the latest Oceania Email. I noticed my membership stated I was "bronze" level. Previously, I had been "gold" level. All my previous sailings are listed. I assume Oceania has changed to number of cruise versus number of nights. For me, this really isn't great, as I usually choose longer cruises. Anyone else experience this devaluation? Has anyone questioned it? Probably an error Have you checked your account online to see what your status is? Link to comment Share on other sites More sharing options...
sailbynite Posted March 17, 2021 Author #3 Share Posted March 17, 2021 Checked my on-line account. It also states "bronze" status. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 17, 2021 #4 Share Posted March 17, 2021 19 minutes ago, sailbynite said: Checked my on-line account. It also states "bronze" status. I would call Oceania or have your TA check with them If you have more cruises than stated then you want to get it sorted out That is a big difference in cruise numbers Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted March 17, 2021 #5 Share Posted March 17, 2021 20 minutes ago, LHT28 said: I would call Oceania or have your TA check with them If you have more cruises than stated then you want to get it sorted out That is a big difference in cruise numbers Also please report back here regarding the outcome. Thanks. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 17, 2021 #6 Share Posted March 17, 2021 1 hour ago, Flatbush Flyer said: Also please report back here regarding the outcome. Thanks. Not my problem You should really lean how to use the forums & quote function Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted March 17, 2021 #7 Share Posted March 17, 2021 1 minute ago, LHT28 said: Not my problem You should really lean how to use the forums & quote function No soup for you.👀 5 2 Link to comment Share on other sites More sharing options...
Rare ORV Posted March 17, 2021 #8 Share Posted March 17, 2021 11 hours ago, sailbynite said: Today I recieved the latest Oceania Email. I noticed my membership stated I was "bronze" level. Previously, I had been "gold" level. All my previous sailings are listed. I assume Oceania has changed to number of cruise versus number of nights. For me, this really isn't great, as I usually choose longer cruises. Anyone else experience this devaluation? Has anyone questioned it? We need more information. How many cruises do you have? What level of perks were you given on your last Oceania cruise? There is definitely something wrong with your info. I would be calling Oceania to sort it out. To drop from Gold to Bronze completely bypassed the Silver level. FWIW, Oceania goes by number of cruises to determine your level. But those number of cruises are earned on a number of days system. Not to confuse the issue but you can earn a cruise credit for a 7 day cruise, but to earn two credits the cruise has to be 25 days. So a 18 or 22 or 23 day cruise is still only earning 1 credit. But I think it's always been this way. I can't find the page on the Oceania website that shows how many days equal each cruise credit. Does anyone have a link to that? Link to comment Share on other sites More sharing options...
RetiredLifer Posted March 17, 2021 #9 Share Posted March 17, 2021 12 minutes ago, ORV said: I can't find the page on the Oceania website that shows how many days equal each cruise credit. Does anyone have a link to that? Sign on to your account click on "Oceania Club" click on the "?" after "You have __ cruise credit(s) Link to comment Share on other sites More sharing options...
Rare ORV Posted March 17, 2021 #10 Share Posted March 17, 2021 4 minutes ago, RetiredLifer said: Sign on to your account click on "Oceania Club" click on the "?" after "You have __ cruise credit(s) Thanks, I knew it was somewhere. I can't seem to cut & paste from that though. Link to comment Share on other sites More sharing options...
RetiredLifer Posted March 17, 2021 #11 Share Posted March 17, 2021 2 minutes ago, ORV said: Thanks, I knew it was somewhere. I can't seem to cut & paste from that though. You are a hard man to please! 🙂 1 Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted March 17, 2021 #12 Share Posted March 17, 2021 (edited) 23 minutes ago, ORV said: We need more information. How many cruises do you have? What level of perks were you given on your last Oceania cruise? There is definitely something wrong with your info. I would be calling Oceania to sort it out. To drop from Gold to Bronze completely bypassed the Silver level. FWIW, Oceania goes by number of cruises to determine your level. But those number of cruises are earned on a number of days system. Not to confuse the issue but you can earn a cruise credit for a 7 day cruise, but to earn two credits the cruise has to be 25 days. So a 18 or 22 or 23 day cruise is still only earning 1 credit. But I think it's always been this way. I can't find the page on the Oceania website that shows how many days equal each cruise credit. Does anyone have a link to that? Here’s the chart. However, your first sentence above is “incompletely” wrong. It’s not the number of cruises. It’s the number of nights in a cruise (as you later identify). Yet that is further complicated by how multiple segment cruises are counted. There are a zillion threads here on CC regarding extended journeys, custom cruises, etc. and how they affect O Club calculations. But, as far as the OP’s post is concerned, somehow moving from “gold” to “bronze” makes zero sense unless OP was counting points that would’ve been counted had their booked 2020/21 cruises not been cancelled. Perhaps folks who are concerned that their status may have been affected should check their own account and return here to report if “all is normal” FWIW, remember that, on any given Saturday night, O’s web maintenance may temporarily mask your bookings (for security purposes). That always freaks out folks who didn’t know that little tidbit. Edited March 17, 2021 by Flatbush Flyer Link to comment Share on other sites More sharing options...
Rare ORV Posted March 17, 2021 #13 Share Posted March 17, 2021 4 minutes ago, Flatbush Flyer said: Here’s the chart. However, your first sentence above is “incompletely” wrong. It’s not the number of cruises. It’s the number of nights in a cruise (as you later identify). Yet that is further complicated by how multiple segment cruises are counted. There are a zillion threads here on CC regarding extended journeys, custom cruises, etc. and how they affect O Club calculations. But, as far as the OP’s post is concerned, somehow moving from “gold” to “bronze” makes zero sense unless OP was counting points that would’ve been counted had their booked 2020/21 cruises not been cancelled. Perhaps folks who are concerned that their status may have been affected should check their own account and return here to report if “all is normal” FWIW, remember that, on any given Saturday night, O’s web maintenance may temporarily mask your bookings (for security purposes). That always freaks out folks who didn’t know that little tidbit. That's not the chart I was referring to, but RetiredLifer answered that question. I understand how the system works, as I explained, so let me change the phrase, "number of cruises" to "number of cruise credits" which the Oceania website refers to it as. Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted March 17, 2021 #14 Share Posted March 17, 2021 2 minutes ago, ORV said: That's not the chart I was referring to, but RetiredLifer answered that question. I understand how the system works, as I explained, so let me change the phrase, "number of cruises" to "number of cruise credits" which the Oceania website refers to it as. Oops - wrong chart. Here you go ...... Link to comment Share on other sites More sharing options...
Rare ORV Posted March 17, 2021 #15 Share Posted March 17, 2021 2 minutes ago, Flatbush Flyer said: Oops - wrong chart. Here you go ...... That's a good chart with everything in one place. I don't think that's from their website. I looked in the latest book and saw the first one you posted, but not that one. I assume it's from an older book or PDF? Link to comment Share on other sites More sharing options...
RetiredLifer Posted March 17, 2021 #16 Share Posted March 17, 2021 The one from Flatbush Flyer is slightly different then the one that you can access with the instructions I posted. Up until 65 cruise days the charts are the same. After that it is different. For example: We have a 77 day cruise in 2022 scheduled (late fall into winter). Flatbush Flyer's chart shows we would receive 7 cruise credits wherein the one I posted, we only receive 6 cruise credits. If you schedule a 179 day cruise ( I do not think there are any of those) you still only get 6 cruise credits but if you have a cruise of just one more day (the Around The World), the credits jump from 6 to 15! Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted March 17, 2021 #17 Share Posted March 17, 2021 27 minutes ago, ORV said: That's a good chart with everything in one place. I don't think that's from their website. I looked in the latest book and saw the first one you posted, but not that one. I assume it's from an older book or PDF? You are correct. But I can’t remember which one. In any case, I probably got it onboard where I also have found those giant sheets of paper printed with a year of future cruises assembled by ship. Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted March 17, 2021 #18 Share Posted March 17, 2021 13 minutes ago, RetiredLifer said: The one from Flatbush Flyer is slightly different then the one that you can access with the instructions I posted. Up until 65 cruise days the charts are the same. After that it is different. For example: We have a 77 day cruise in 2022 scheduled (late fall into winter). Flatbush Flyer's chart shows we would receive 7 cruise credits wherein the one I posted, we only receive 6 cruise credits. If you schedule a 179 day cruise ( I do not think there are any of those) you still only get 6 cruise credits but if you have a cruise of just one more day (the Around The World), the credits jump from 6 to 15! I can’t remember when I got that chart. I do know that, in recent years, some of the numbers have changed (as have the perks like spa credit amounts). The other monster change a few years ago was the limitations on optional choice of booking separate adjacent cruise segments vs extended journeys or combo cruises. That transition was a real mess because so many TAs were out-of-the-loop. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 17, 2021 #19 Share Posted March 17, 2021 1 hour ago, ORV said: Thanks, I knew it was somewhere. I can't seem to cut & paste from that though. Oceania seems to make things so complicated when it does not need to be good thing we like them or the frustration in finding things on their website would put me off 😃 Looks like the 2nd chart was printed before the Nov 2019 changes when the new perks went into effect see note at bottom of the chart 1 Link to comment Share on other sites More sharing options...
Rare pinotlover Posted March 17, 2021 #20 Share Posted March 17, 2021 I wonder if the OP has called their TA yet? That’s what I would have done first thing. Link to comment Share on other sites More sharing options...
cbb Posted March 17, 2021 #21 Share Posted March 17, 2021 go to O website. On black banner across top far right find "ultimate value." Select click on "oceania club benefits" then see a series of rectangles/badges starting with "blue" and ending with "presidential." Beneath them in small print is the # of cruises for that level. click on any and find what benefits one gets at that level. Link to comment Share on other sites More sharing options...
basor Posted March 17, 2021 #22 Share Posted March 17, 2021 We had the same issue but it was because of our canceled cruises....when booked it showed us in a higher level (on our invoices) but when they were canceled then future cruise invoices showed the lower level. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 17, 2021 #23 Share Posted March 17, 2021 31 minutes ago, cbb said: go to O website. On black banner across top far right find "ultimate value." Select click on "oceania club benefits" then see a series of rectangles/badges starting with "blue" and ending with "presidential." Beneath them in small print is the # of cruises for that level. click on any and find what benefits one gets at that level. But it does not tell you the number of days each cruise has to be to get the cruise credit that was the point of this exercise See post #9 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 17, 2021 #24 Share Posted March 17, 2021 16 minutes ago, basor said: We had the same issue but it was because of our canceled cruises....when booked it showed us in a higher level (on our invoices) but when they were canceled then future cruise invoices showed the lower level. That makes sense as you actually have to set foot on the ship to get the credit even if you do not complete the cruise you will still get the credit Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted March 17, 2021 #25 Share Posted March 17, 2021 1 hour ago, cbb said: go to O website. On black banner across top far right find "ultimate value." Select click on "oceania club benefits" then see a series of rectangles/badges starting with "blue" and ending with "presidential." Beneath them in small print is the # of cruises for that level. click on any and find what benefits one gets at that level. The numbers in that chart are not the number of “cruises.” Rather, it is the number of “cruise credits,” which vary by itinerary length. The second of two charts (each in a separate post) states the number of nights in any given “itinerary” (I.e., single or multi-segment with a single booking number) required for 1 or more cruise credits. For example, If I remember correctly: if your first O cruise is ATW, you automatically get enough cruise credits to be “gold.” Again, O Club level depends on number of “credits” - not number of “cruises.” Link to comment Share on other sites More sharing options...
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