matymil Posted September 13, 2021 #1 Share Posted September 13, 2021 So I just prepaid my gratuity for my cruise in two weeks. I've never prepaid before. I have yet to receive an email and when I go into my purchased services, it does not show up in there. I took a screenshot of the charge screen just in case. Is this normal when you prepay? Link to comment Share on other sites More sharing options...
Clarasgrandma Posted September 13, 2021 #2 Share Posted September 13, 2021 It should show up under the booking details of your cruise, and you should get an updated email showing the change to your booking. 1 Link to comment Share on other sites More sharing options...
bobbismith Posted September 13, 2021 #3 Share Posted September 13, 2021 I paid mine months ago and then realized I have all this OBC. Opps Link to comment Share on other sites More sharing options...
matymil Posted September 13, 2021 Author #4 Share Posted September 13, 2021 1 hour ago, Clarasgrandma said: It should show up under the booking details of your cruise, and you should get an updated email showing the change to your booking. Thanks yeah I got nothing. I just checked in and got nothing as well. Maybe it's all going to my TA? Link to comment Share on other sites More sharing options...
Jacble1214 Posted September 13, 2021 #5 Share Posted September 13, 2021 2 hours ago, bobbismith said: I paid mine months ago and then realized I have all this OBC. Opps I believe you can have it removed. Link to comment Share on other sites More sharing options...
Schoifmom Posted September 14, 2021 #6 Share Posted September 14, 2021 On 9/12/2021 at 10:52 PM, bobbismith said: I paid mine months ago and then realized I have all this OBC. Opps I did the same thing. I removed mine, got the $ refunded and will use OBC. Link to comment Share on other sites More sharing options...
kdr69 Posted September 14, 2021 #7 Share Posted September 14, 2021 On 9/12/2021 at 10:34 PM, matymil said: Thanks yeah I got nothing. I just checked in and got nothing as well. Maybe it's all going to my TA? If you look on your cabinconfirmations@carnival.com email that you would have got when you booked the cruise it will be under optional charges as per my example below. If you booked through a TA it should show on any booking confirmation they gave you as well. OPTIONAL CHARGES Vacation Protection $239.00 Prepaid Gratuities $293.79 Total Optional Charges $532.79 2 Link to comment Share on other sites More sharing options...
sammee Posted September 14, 2021 #8 Share Posted September 14, 2021 I never received an email when I added mine a couple weeks ago either. It does show under the booking & order details page. It should also be updated in your cruise documents where you print off your luggage tags, etc. I just checked mine and it's there. Link to comment Share on other sites More sharing options...
rmajor Posted September 14, 2021 #9 Share Posted September 14, 2021 On 9/12/2021 at 10:41 PM, matymil said: So I just prepaid my gratuity for my cruise in two weeks. I've never prepaid before. I have yet to receive an email and when I go into my purchased services, it does not show up in there. I took a screenshot of the charge screen just in case. Is this normal when you prepay? Yay you are going on a cruise? Is this the first one since our March 2020 cruise was canceled? Hope you have so much fun.. still waiting to take our rescheduled honeymoon cruise.. Feb 6th 2022 ! 1 Link to comment Share on other sites More sharing options...
matymil Posted September 14, 2021 Author #10 Share Posted September 14, 2021 5 hours ago, rmajor said: Yay you are going on a cruise? Is this the first one since our March 2020 cruise was canceled? Hope you have so much fun.. still waiting to take our rescheduled honeymoon cruise.. Feb 6th 2022 ! Thanks. Yeah it is. We were actually supposed to cruise like 5 days after the shutdown so we are very excited 😊 1 Link to comment Share on other sites More sharing options...
matymil Posted September 14, 2021 Author #11 Share Posted September 14, 2021 6 hours ago, sammee said: I never received an email when I added mine a couple weeks ago either. It does show under the booking & order details page. It should also be updated in your cruise documents where you print off your luggage tags, etc. I just checked mine and it's there. I actually just saw this yesterday. It is there, thank you 1 Link to comment Share on other sites More sharing options...
rmajor Posted November 1, 2021 #12 Share Posted November 1, 2021 On 9/14/2021 at 6:06 PM, matymil said: Thanks. Yeah it is. We were actually supposed to cruise like 5 days after the shutdown so we are very excited 😊 I know silly we were on the same cruise that got cancelled ! Link to comment Share on other sites More sharing options...
matymil Posted November 4, 2021 Author #13 Share Posted November 4, 2021 On 11/1/2021 at 11:14 AM, rmajor said: I know silly we were on the same cruise that got cancelled ! We were? I blocked that out whole deal of my mind completely tbh. 1 Link to comment Share on other sites More sharing options...
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