sfxthx Posted September 17, 2021 #1 Share Posted September 17, 2021 (edited) I am onboard Norwegian Epic right now and doing a 7 night cruise. At the moment my latitudes Level is gold, but with the triple points promotion i will reach platinum level for my next cruise. I am leaving the Epic on wednesday and board the Getaway on thursday in civitavecchia. Does NCL know my new latitudes level with only one day between the cruises? If not, what can i do to get the correct level and its perks? Edited September 17, 2021 by sfxthx Addition Link to comment Share on other sites More sharing options...
Rare shof515 Posted September 17, 2021 #2 Share Posted September 17, 2021 it usually takes more one then one day for NCL to update your status in the system. on the Getaway there is a latitude representative onboard the ship. stop by wherever they are located and talk to them to adjust your level 1 Link to comment Share on other sites More sharing options...
ggTexasGal Posted September 17, 2021 #3 Share Posted September 17, 2021 1 hour ago, shof515 said: it usually takes more one then one day for NCL to update your status in the system. on the Getaway there is a latitude representative onboard the ship. stop by wherever they are located and talk to them to adjust your level Can't hurt to ask Latitudes rep, onboard the Gem (by day 5 or 6), if he/she can make that happen. Then, follow-up with Latitudes rep on Getaway, to verify. But, do understand that it might not happen until weeks after both of your cruises! Link to comment Share on other sites More sharing options...
Old & Retired Posted September 17, 2021 #4 Share Posted September 17, 2021 15 minutes ago, ggTexasGal said: Can't hurt to ask Latitudes rep, onboard the Gem (by day 5 or 6), if he/she can make that happen. Then, follow-up with Latitudes rep on Getaway, to verify. But, do understand that it might not happen until weeks after both of your cruises! Gonna be tough to talk to the Gem rep while the OP is in Europe. The Gem is in Miami. 1 Link to comment Share on other sites More sharing options...
ggTexasGal Posted September 17, 2021 #5 Share Posted September 17, 2021 20 minutes ago, ggTexasGal said: Can't hurt to ask Latitudes rep, onboard the Gem (by day 5 or 6), if he/she can make that happen. Then, follow-up with Latitudes rep on Getaway, to verify. But, do understand that it might not happen until weeks after both of your cruises! OOPS... I sure didn't proof-read that post!!! 🤪 Link to comment Share on other sites More sharing options...
Rare debenson0723 Posted September 17, 2021 #6 Share Posted September 17, 2021 I got off the Encore last Saturday and my points were updated by Sunday morning. I didn't change levels so it didn't really matter but as others mentioned, I would stop by the Latitudes desk and inquire to get the perks added for your 2nd cruise. Link to comment Share on other sites More sharing options...
SeaShark Posted September 17, 2021 #7 Share Posted September 17, 2021 As an aside, is it just me or has anyone else noticed that Cruise Critic members seem to change Latitude levels in between back-to-back cruises an awful lot? I'm honestly surprised that this isn't an FAQ or pinned topic given how often it seems to happen. 1 Link to comment Share on other sites More sharing options...
phillygwm Posted September 17, 2021 #8 Share Posted September 17, 2021 3 minutes ago, SeaShark said: As an aside, is it just me or has anyone else noticed that Cruise Critic members seem to change Latitude levels in between back-to-back cruises an awful lot? I'm honestly surprised that this isn't an FAQ or pinned topic given how often it seems to happen. When I first started with NCL, they routinely offered double points if you booked more than (IIRC) 6 months out, so it was relatively easy for me to get to Platinum level. Now, with cruises relatively inexpensive, I could see why people would want to B2B to get the extra points, assuming they have the time and it gets them to the next level. Link to comment Share on other sites More sharing options...
nwcruiselover Posted September 17, 2021 #9 Share Posted September 17, 2021 52 minutes ago, SeaShark said: As an aside, is it just me or has anyone else noticed that Cruise Critic members seem to change Latitude levels in between back-to-back cruises an awful lot? I'm honestly surprised that this isn't an FAQ or pinned topic given how often it seems to happen. I changed levels after the first cruise of a B2B. I received the new level automatically for the second cruise and didn’t have to check with anyone. It was seamless. 1 Link to comment Share on other sites More sharing options...
Heronymous Posted September 17, 2021 #10 Share Posted September 17, 2021 I changed levels on a back to back and my level did not update on their system in time to make a difference on the second cruise. Even speaking with the CruiseNext manager didn't yield results, so I wouldn't expect it to happen. Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted September 17, 2021 #11 Share Posted September 17, 2021 7 hours ago, phillygwm said: Now, with cruises relatively inexpensive, I could see why people would want to B2B to get the extra points, assuming they have the time and it gets them to the next level. Are you suggesting that a main reason folks are booking B2B is to earn points? Link to comment Share on other sites More sharing options...
The Traveling Man Posted September 20, 2021 #12 Share Posted September 20, 2021 On two occasions we have taken B2B cruises during which we passed from one Latitudes level to the next at the end of the first cruise. In each case our Latitude status was correctly updated and indicated on our room key cards for the second cruise. We received all the additional perks without having to do anything further to request them. Link to comment Share on other sites More sharing options...
Rare JamieLogical Posted September 20, 2021 #13 Share Posted September 20, 2021 I am about to encounter the same issue on B2B sailings on the Breakaway. I am 5 points from Platinum and with triple points will be WELL past the threshold for my second leg. I better get my upgraded benefits on the second leg, as I have already booked the extra specialty dining reservations for the second week! Link to comment Share on other sites More sharing options...
gknep Posted September 20, 2021 #14 Share Posted September 20, 2021 I also got off the Encore on Saturday 9/18. On Sunday 9/19 NCL had applied the points from that sailing to my account. Link to comment Share on other sites More sharing options...
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