Where in my online account should I see the "Always Included" on a booking

[Jim_Iain]

I've never seen it online.    If you ask your Agent or Celebrity for a copy of your booking it will show on your Booking Confirmation.     Usually shown and debit and credit and codes which are pretty easy to figure out.

[zitsky]

1 minute ago, jgmorgan said:

Good to know.  I generally book directly with Celebrity (and then sometimes transfer to a big box TA that also sells toilet paper in restricted quantities). 😀

 

I sometimes wonder if I'd get better service from a travel agent that sold large quantities of jelly beans?

 

Mods, this is a joke.

[davekathy]

1 hour ago, zitsky said:

 

This will help a lot of people.

 

I'm with a TA and wanted to try this out.  I got "a live agent will need to help you".

Did you and if so did they tell you sorry? 

[zitsky]

Just now, davekathy said:

Did you and if so did they tell you sorry? 

 

No I hung up the phone because Celebrity will just tell me to talk to your TA.

[davekathy]

4 minutes ago, zitsky said:

 

No I hung up the phone because Celebrity will just tell me to talk to your TA.

Exactly. 

[zitsky]

15 minutes ago, davekathy said:

Exactly. 

 

See.  I have learned something from CC!

[LGW59]

3 hours ago, bloomcruisers said:

This seems crazy. They essentially don't confirm any details in your confirmation email. Then the only record available to view also shows nothing.

I have made several (many) reservations direct with Celebrity, always calling after seeing what I want, writing down details.  Going over that with the CSR on the phone, confirming, then I ask he/her to send an email confirm, while I am on the phone I review it with them to be sure it is as discussed, it always has been.  I've of course like everyone here had cruises cancelled, L&S, requested refunds etc.  Never once, not once, have I had an issue with confirmation information, refunds, re-bookings etc.  If you stay on the line with them through FINAL confirmation and review it while on with the CSR you won't have a problem.  I think many of the issues here are from people who just don't do the total follow-up.  

[davekathy]

4 hours ago, zitsky said:

 

See.  I have learned something from CC!

A⭐

Edited October 13, 2021 by davekathy

[zitsky]

16 minutes ago, davekathy said:

A⭐

 

With your approval I can now die happy.

 

🤣

 

Edit:  I got a response from Celebrity about my question re Drinks and More.  I'll post later in that thread.

Edited October 13, 2021 by zitsky

[davekathy]

1 minute ago, zitsky said:

 

With your approval I can now die happy.

 

🤣

Glad I could help you with that. 😂 Bon Voyage. 🍻