nlktx49 Posted December 9, 2021 #1 Share Posted December 9, 2021 Checking on my booking for Feb 14, 2022, and it has disappeared from my Manage my Cruise listing! This is one of two cruises, doing a back-to-back. When I try to add it to my cruises, the Feb. 19 one is there, but I get "Booking number and last name combination cannot be found" when I try to add the Feb. 14 one. Had my husband log in under his name, he gets the same message. Could this just be a computer glitch and it will be there tomorrow? Link to comment Share on other sites More sharing options...
PSU2LSU Posted December 9, 2021 #2 Share Posted December 9, 2021 I had that happen a few months ago and I just waited a day or two and it showed back up. Same exact errors etc. Link to comment Share on other sites More sharing options...
mondello Posted December 10, 2021 #3 Share Posted December 10, 2021 I had one dropped about a month ago and had to add it back to my Cruise Manager list. This week I was checking on my 2 cabins for Horizon to see if our new ship/cabin confirmation was posted yet. Both cabins for 12/26 have disappeared. They did say in the letter that this would happen, supposed to get news by 12/16. Link to comment Share on other sites More sharing options...
Bgcruising Posted December 10, 2021 #4 Share Posted December 10, 2021 Your cruise could have been chartered. Which ship and/or port? Link to comment Share on other sites More sharing options...
nlktx49 Posted December 10, 2021 Author #5 Share Posted December 10, 2021 5 hours ago, Bgcruising said: Your cruise could have been chartered. Which ship and/or port? Chartered? Do you mean cancelled? Doesn't show as cancelled. It's the Breeze out of Galveston. Link to comment Share on other sites More sharing options...
mondello Posted December 10, 2021 #6 Share Posted December 10, 2021 4 hours ago, nlktx49 said: Chartered? Do you mean cancelled? Doesn't show as cancelled. It's the Breeze out of Galveston. It rarely happens but, a group could charter a cruise ship and Carnival would be free to take the money and cancel whatever number of bookings they had prior to the charter. Link to comment Share on other sites More sharing options...
Jasonsterling Posted December 10, 2021 #7 Share Posted December 10, 2021 I've had this happen and the booking did return later in the day. It was just a computer glitch. Link to comment Share on other sites More sharing options...
Rare Jamman54 Posted December 10, 2021 #8 Share Posted December 10, 2021 This happens to us quite frequently. We can usually just re-enter the booking, but sometimes it won't let us and it reappears in a day or two. 😎 Link to comment Share on other sites More sharing options...
heidiatmn1 Posted December 10, 2021 #9 Share Posted December 10, 2021 It happened to one in our group and it was because they cancelled her booking as she had filled out the vaccination survey wrong (unvaccinated 5-12 yr olds she checked off as unvaccinated prior to them being eligible). Frustrating Link to comment Share on other sites More sharing options...
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