susan1957 Posted March 12, 2022 #1 Share Posted March 12, 2022 .Quick question, trying to check our room in....when I add my Canadian of course, credit card...it wants a zip code...it won't let me bypass this....I don't have a zip code but it will accept PC split up...as in M2N5B 4....does that work Link to comment Share on other sites More sharing options...
Rare broberts Posted March 12, 2022 #2 Share Posted March 12, 2022 Try entering the country first. Link to comment Share on other sites More sharing options...
Rare gnome12 Posted March 12, 2022 #3 Share Posted March 12, 2022 46 minutes ago, broberts said: Try entering the country first. If that doesn’t work try the 3 numbers from your postal code followed by 00. For the example above 25400. Link to comment Share on other sites More sharing options...
Fouremco Posted March 12, 2022 #4 Share Posted March 12, 2022 56 minutes ago, gnome12 said: If that doesn’t work try the 3 numbers from your postal code followed by 00. For the example above 25400. That works for gas pumps, but I've never seen it suggested for websites before. Interesting suggestion. Link to comment Share on other sites More sharing options...
susan1957 Posted March 12, 2022 Author #5 Share Posted March 12, 2022 I'm actually going to lose my mind in a minute....I am trying to check in the 3 guests in my room...I start with one...putting in all the information...passport etc....half way through...it jumps to a different persons name at the top....not the name I was filling in....another guest name....I go back...try again....doing the same over and over...I have been on 12 cruises and done this for many other people...wth Link to comment Share on other sites More sharing options...
Fouremco Posted March 12, 2022 #6 Share Posted March 12, 2022 You might want to pose your question on the cruise line board as well. There's a greater chance of getting an answer for what appears to be a problem with a specific line's website. 1 Link to comment Share on other sites More sharing options...
susan1957 Posted March 12, 2022 Author #7 Share Posted March 12, 2022 yes you are right...I will, thank you Link to comment Share on other sites More sharing options...
If only Posted March 13, 2022 #8 Share Posted March 13, 2022 4 hours ago, susan1957 said: I'm actually going to lose my mind in a minute....I am trying to check in the 3 guests in my room...I start with one...putting in all the information...passport etc....half way through...it jumps to a different persons name at the top....not the name I was filling in....another guest name....I go back...try again....doing the same over and over...I have been on 12 cruises and done this for many other people...wth I would get out of the app & clear all your cookies, if that doesn’t work shut down your computer, I pad or Android & start again. One time we had to delete the Celebrity app & re-add it then it worked like a charm. 1 Link to comment Share on other sites More sharing options...
mama-of-three Posted March 13, 2022 #9 Share Posted March 13, 2022 Also try a laptop instead of a phone (if that is what you were originally working from). Link to comment Share on other sites More sharing options...
Rare ski ww Posted March 13, 2022 #10 Share Posted March 13, 2022 I had a problem with that once and called the cruise line, told them my problem and they checked us in over the phone. Saves a lot of aggravation. Link to comment Share on other sites More sharing options...
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