Surfguyxxx Posted June 27, 2022 #1 Share Posted June 27, 2022 Recently, I was on a RC cruise and purchased a "Book Now or Book Later" which allows you to peruse Celebrity cruises at my leisure and book one within 2 months. With that, you also get an incentive of onboard credit per stateroom. I booked a Concierge Class room, for a 09/08/2022 Equinox sailing, which entitled me to a $150 room credit. My question is when do I see that? Do I only see it when I board the ship in my account? I thought that with RC, you could use it as part of your cruise planner but I don't see it anywhere. Thanks for your help. Link to comment Share on other sites More sharing options...
wrk2cruise Posted June 27, 2022 #2 Share Posted June 27, 2022 Should be visible in your "Cruise Planner". Many times there is a pop-up but there it is always listed at the top of the screen if available. 1 Link to comment Share on other sites More sharing options...
mfs2k Posted June 27, 2022 #3 Share Posted June 27, 2022 50 minutes ago, Surfguyxxx said: Recently, I was on a RC cruise and purchased a "Book Now or Book Later" which allows you to peruse Celebrity cruises at my leisure and book one within 2 months. With that, you also get an incentive of onboard credit per stateroom. I booked a Concierge Class room, for a 09/08/2022 Equinox sailing, which entitled me to a $150 room credit. My question is when do I see that? Do I only see it when I board the ship in my account? I thought that with RC, you could use it as part of your cruise planner but I don't see it anywhere. Thanks for your help. You should see OBC in your cruise planner. If it’s not there, call. 1 Link to comment Share on other sites More sharing options...
Surfguyxxx Posted June 27, 2022 Author #4 Share Posted June 27, 2022 16 minutes ago, mfs2k said: You should see OBC in your cruise planner. If it’s not there, call. That's what I thought but didn't see it anywhere. I did only book yesterday so perhaps it hasn't shown up yet but..................... Thanks for your expediency. Link to comment Share on other sites More sharing options...
Surfguyxxx Posted June 27, 2022 Author #5 Share Posted June 27, 2022 Thanks. Same sort of site on RC also but it currently isn't showing up on Celebrity. Guess I'll have to call; ugggg Link to comment Share on other sites More sharing options...
jalves Posted June 27, 2022 #6 Share Posted June 27, 2022 I'd call. I had something similar happen, but my TA caught it and got them to apply the credit. It shows up on my account when I log in. Link to comment Share on other sites More sharing options...
Surfguyxxx Posted June 27, 2022 Author #7 Share Posted June 27, 2022 Thank you. I'm on hold now for 14 minutes already waiting for them to answer. It's going to be a lonnnnnnnnnng morning 😂 Link to comment Share on other sites More sharing options...
39august Posted June 27, 2022 #8 Share Posted June 27, 2022 Go to "manage cruise" and open "excursions" or other such as dining and you will see the amount pop up at the top of the page. No need to call. Link to comment Share on other sites More sharing options...
Surfguyxxx Posted June 27, 2022 Author #9 Share Posted June 27, 2022 So, no answer as of yet. I was on hold for about 45 minutes only to have the agent tell me that he can't answer my question as it is with a TA now. Waiting for her reply. Thanks all for your advice. Link to comment Share on other sites More sharing options...
WhiteSoxFan Posted June 27, 2022 #10 Share Posted June 27, 2022 It took ours a few days to appear in the planner. Link to comment Share on other sites More sharing options...
Surfguyxxx Posted June 28, 2022 Author #11 Share Posted June 28, 2022 It showed up this morning after my TA had to sit on the phone to talk to them. Thanks again everyone for your replies. Happy Cruising! 2 Link to comment Share on other sites More sharing options...
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