wemjam Posted August 2, 2022 #1 Share Posted August 2, 2022 Ok, so question about drinks on us while in the Casino. I received this offer a few times over the last 3 months and have booked a few cruises this year and next. I have lost sight of which booking codes I have on what (ya I know terrible problem to have lol!) How can I know when I sail if I get the free drinks while in the Casino? Is it designated somehow on my sail and sign or some other way? I don't see it outlined anywhere in my actual booking. This is the first time I have had these offers so not sure how this works. Link to comment Share on other sites More sharing options...
Bostwick girl Posted August 3, 2022 #2 Share Posted August 3, 2022 If I don’t write down my offer with my booking info, I don’t know either, lol. If I don’t know after I get on board, after the casino opens, go to the host. They will check their list to see if you’re on it. Seems like it would be a simple thing to show what offer you booked under on your cruise manager, but they don’t. You can also call Carnival. Link to comment Share on other sites More sharing options...
mz-s Posted August 3, 2022 #3 Share Posted August 3, 2022 It's not going to show in your cruise manager or anywhere since it's strictly a Casino comp. You have to reach out to either the casino department (google Ocean Players Club to find their website) or call your PVP/TA/Carnival and ask them. Link to comment Share on other sites More sharing options...
Layashore Posted August 3, 2022 #4 Share Posted August 3, 2022 6 hours ago, wemjam said: Ok, so question about drinks on us while in the Casino. I received this offer a few times over the last 3 months and have booked a few cruises this year and next. I have lost sight of which booking codes I have on what (ya I know terrible problem to have lol!) How can I know when I sail if I get the free drinks while in the Casino? Is it designated somehow on my sail and sign or some other way? I don't see it outlined anywhere in my actual booking. This is the first time I have had these offers so not sure how this works. Ask in the casino Link to comment Share on other sites More sharing options...
rolloman Posted August 3, 2022 #5 Share Posted August 3, 2022 Casino host once onboard will be able to confirm. Link to comment Share on other sites More sharing options...
pe4all Posted August 3, 2022 #6 Share Posted August 3, 2022 If you want to know before you cruise shoot an email to Casino Dept or call. Link to comment Share on other sites More sharing options...
Layashore Posted August 3, 2022 #7 Share Posted August 3, 2022 Hopefully it’s on your card Link to comment Share on other sites More sharing options...
momoftwinboys09 Posted August 5, 2022 #8 Share Posted August 5, 2022 You can call carnival and the regular customer service agents can tell you. You don’t have to speak directly to the casino department unless making changes to it. Link to comment Share on other sites More sharing options...
NCTribeFan Posted August 5, 2022 #9 Share Posted August 5, 2022 I always send a message using the Contact Us form on the casino club's website. Note that this is for all the CCL lines. I usually use the Other Questions option and fill in the info asking them to confirm what perks I may be receiving. https://oceanplayersclub.com/contact/ I do try to remember to note the offer code when I book and what's included, but I sometimes forget. But even when I've done that, I always contact them before sailing and then print that email response to take with me because I know the one time I don't have that, I'll show up and they'll claim I'm not getting any perks. Link to comment Share on other sites More sharing options...
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