Rare Ideb Posted December 4, 2022 #1 Share Posted December 4, 2022 I have two completely unrelated questions so I am going to make 2 separate post. One question is about shareholder onboard credit. I just booked a Christmas week cruise which is just 16 days out. I went online and uploaded the documents showing I have 100 shares of stock. Is there time for Royal to add the onboard credit to my account or is it too close to the sailing date? Also, I blocked out my account number on the statement I uploaded. I thought I read a previous post saying it is okay to do that, but now I can't find it. Is it okay to to upload the required document without Robinhood account number showing? Link to comment Share on other sites More sharing options...
mattg43 Posted December 4, 2022 #2 Share Posted December 4, 2022 I sent the forms in via email and had the OBC in my cruise planner in about 24 hours. Link to comment Share on other sites More sharing options...
Rare Ideb Posted December 4, 2022 Author #3 Share Posted December 4, 2022 16 minutes ago, mattg43 said: I sent the forms in via email and had the OBC in my cruise planner in about 24 hours. I have another cruise booked for May that I booked back in October and I uploaded the documents a few days after booking. It seems like it took a few weeks before it showed on my account. Do you think it would be any faster if I emailed them? Link to comment Share on other sites More sharing options...
chiguypaul Posted December 4, 2022 #4 Share Posted December 4, 2022 19 hours ago, Ideb said: I have two completely unrelated questions so I am going to make 2 separate post. One question is about shareholder onboard credit. I just booked a Christmas week cruise which is just 16 days out. I went online and uploaded the documents showing I have 100 shares of stock. Is there time for Royal to add the onboard credit to my account or is it too close to the sailing date? Also, I blocked out my account number on the statement I uploaded. I thought I read a previous post saying it is okay to do that, but now I can't find it. Is it okay to to upload the required document without Robinhood account number showing? Sent in two weeks before. Received credit within 48 hours. Wasn't an issue. Link to comment Share on other sites More sharing options...
JoeD67 Posted December 4, 2022 #5 Share Posted December 4, 2022 Typically 3-4 business days. Sometimes I get the confirmation email, other times I do not. 1 time it didn’t post after 3 weeks. I contacted them again, and it was posted within 1 day (and not return communication) Link to comment Share on other sites More sharing options...
marvelous35 Posted December 4, 2022 #6 Share Posted December 4, 2022 19 hours ago, Ideb said: I have another cruise booked for May that I booked back in October and I uploaded the documents a few days after booking. It seems like it took a few weeks before it showed on my account. Do you think it would be any faster if I emailed them? I have done the request twice, both time by email. I received the OBC pretty quick (maybe a couple of days). The first time, there was no correspondence. The second time, they sent emails stating I was getting the OBC, one for each cruise. If you don't hear anything in a day or two, try emailing them. It can't hurt. Link to comment Share on other sites More sharing options...
dssking Posted December 5, 2022 #7 Share Posted December 5, 2022 For being a shareholder, what is the onboard credit worth? Link to comment Share on other sites More sharing options...
Retired LEO Posted December 5, 2022 #8 Share Posted December 5, 2022 16 minutes ago, dssking said: For being a shareholder, what is the onboard credit worth? $250 Onboard Credit per Stateroom on Sailings of 14 or more nights $100 Onboard Credit per Stateroom on Sailings of 6 to 13 nights $50 Onboard Credit per Stateroom on Sailings of 5 nights or less 2 Link to comment Share on other sites More sharing options...
mattg43 Posted December 5, 2022 #9 Share Posted December 5, 2022 1 hour ago, dssking said: For being a shareholder, what is the onboard credit worth? Must have at least 100 shares. Link to comment Share on other sites More sharing options...
Baseball fan Posted December 5, 2022 #10 Share Posted December 5, 2022 I sent a request on Friday and had the credit the next day. Link to comment Share on other sites More sharing options...
Ocean Boy Posted December 5, 2022 #11 Share Posted December 5, 2022 On 12/3/2022 at 10:35 PM, Ideb said: Also, I blocked out my account number on the statement I uploaded. I thought I read a previous post saying it is okay to do that, but now I can't find it. Is it okay to to upload the required document without Robinhood account number showing? You may, and should, black out any account numbers. It needs to show the stock owners name, RCI stock, number of shares, and date of the statement which can't be more than 60 or 90 days old... I can't remember which. Link to comment Share on other sites More sharing options...
Tlbecker1 Posted December 5, 2022 #12 Share Posted December 5, 2022 1 minute ago, Ocean Boy said: You may, and should, black out any account numbers. It needs to show the stock owners name, RCI stock, number of shares, and date of the statement which can't be more than 60 or 90 days old... I can't remember which. The statement can’t be over 90 days old. I agree we always block out our account numbers before submitting. 1 Link to comment Share on other sites More sharing options...
molly361 Posted December 5, 2022 #13 Share Posted December 5, 2022 I never block out my info. Whoops 2 Link to comment Share on other sites More sharing options...
mac66 Posted December 5, 2022 #14 Share Posted December 5, 2022 I submitted stock info in September for cruises the end of November and one in February. Both obc credits showed up on my account in 5 days from submission . Link to comment Share on other sites More sharing options...
robmtx Posted December 6, 2022 #15 Share Posted December 6, 2022 I think I set a land-speed record for turnaround time. And this was less than a week ago, so very current. Submitted request at 6:39 PM on 11/30/22 via e-mail Royal replied with updated invoice showing the OBC at.... 10:28 PM on 11/30/22! So that was a little less than 4 hours of sweating it, wondering when they'd get to my request! Link to comment Share on other sites More sharing options...
JTBCruiser Posted December 6, 2022 #16 Share Posted December 6, 2022 I've been pleasantly surprised how quickly it gets updated after submitting. for me within 72 hours. Link to comment Share on other sites More sharing options...
shoptom Posted December 7, 2022 #17 Share Posted December 7, 2022 I received a blank email last night and have no credit this morning. Link to comment Share on other sites More sharing options...
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