Rare BermudaBound2014 Posted December 4, 2022 #1 Share Posted December 4, 2022 Is anyone else getting the error message that their cart ran away? I've been trying for days... 6 Link to comment Share on other sites More sharing options...
davekathy Posted December 4, 2022 #2 Share Posted December 4, 2022 Nope. My carts are still under my control. 1 Link to comment Share on other sites More sharing options...
mnocket Posted December 4, 2022 #3 Share Posted December 4, 2022 I'm guessing they think adding lame humor to the error message will make you feel better. 1 1 Link to comment Share on other sites More sharing options...
Rare ORV Posted December 4, 2022 #4 Share Posted December 4, 2022 Well since they can't make their website work right at least they have a sense of humor about it. That's a start, realizing and acknowledging there is actually an issue. 1 4 Link to comment Share on other sites More sharing options...
zip01002 Posted December 10, 2022 #5 Share Posted December 10, 2022 Glad that this is working for some people, but we're having the same issue. I just sent the Celebrity Engagement Center an email at cec@celebrity.com to see if they can fix this problem. I'll post the results here if/when they respond. Yet another example of their abysmal IT department! Link to comment Share on other sites More sharing options...
zip01002 Posted December 10, 2022 #6 Share Posted December 10, 2022 FYI: I was trying to book our excursions on the Celebrity.com website on my laptop. That what I've done in the past for dozens of cruises. My wife was just able to do that on the Celebrity app on her phone by going into our future cruises and doing it there. So, you may be able to do that in a pinch while they figure out how to fix their website. Link to comment Share on other sites More sharing options...
DirtyDawg Posted December 10, 2022 #7 Share Posted December 10, 2022 9 hours ago, zip01002 said: Glad that this is working for some people, but we're having the same issue. I just sent the Celebrity Engagement Center an email at cec@celebrity.com to see if they can fix this problem. I'll post the results here if/when they respond. Yet another example of their abysmal IT department! Good news everyone! Celebrity has just upgraded their IT department. 🥳 Here's their holiday card photo of the new team. 5 Link to comment Share on other sites More sharing options...
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