Website Technical Difficulties

[cruisingthomas]

I’ve been getting “Technical Difficulties” when using the Princess website, in particularly when trying to price or book a cruise. It’s been happening off/on for a while, but seems to be getting worse. I don’t think it’s just me?

 

You would think a company would want their website site to run well so people can buy their product. I was trying to book a cruise the other day, and could not. I ended up going to a TA, who could. Other people could just look elsewhere.

 

I’m wondering if they outsourced their IT during Covid?

[suekel]

I get that a lot on Chrome.  Works better on Foxfire.  

[d9704011]

8 minutes ago, cruisingthomas said:

I’ve been getting “Technical Difficulties” when using the Princess website, in particularly when trying to price or book a cruise. It’s been happening off/on for a while, but seems to be getting worse. I don’t think it’s just me?

 

You would think a company would want their website site to run well so people can buy their product. I was trying to book a cruise the other day, and could not. I ended up going to a TA, who could. Other people could just look elsewhere.

 

I’m wondering if they outsourced their IT during Covid?

I haven't had any difficulty searching, booking or managing my cruises on the Princess website for weeks.  Oh, and I use Chrome.

Edited April 23, 2023 by d9704011

[wen_c82]

I just checked 4 different cruises for cabin availability using iphone without any issues but didn’t go through final booking process. Haven’t had any issues with website for a while now. 

[DHP1]

I had issues this morning. Won’t give the price. It’s now working. 

[cruisingthomas]

55 minutes ago, suekel said:

I get that a lot on Chrome.  Works better on Foxfire.  

Thanks, just downloaded Firefox on my iPad, and seems to work better!

[Astro Flyer]

1 hour ago, cruisingthomas said:

I’m wondering if they outsourced their IT during Covid?

As I recall Carnival Corporation which includes Princess outsourced their IT before the pandemic.

 

[startedwithamouse]

Use a different browser

[Left_Coast]

Frequently they do maintenance (IT) on weekends. Especially Saturday I've noticed.

[brisalta]

5 hours ago, cruisingthomas said:

I’ve been getting “Technical Difficulties” when using the Princess website, in particularly when trying to price or book a cruise. It’s been happening off/on for a while, but seems to be getting worse. I don’t think it’s just me?

 

You would think a company would want their website site to run well so people can buy their product. I was trying to book a cruise the other day, and could not. I ended up going to a TA, who could. Other people could just look elsewhere.

 

I’m wondering if they outsourced their IT during Covid?

 

Clear the browser cookies for Princess.com and clear the browser cache. Exit the browser. Start the browser and go to princess.com.