Will Carnival allow a rate code change to a casino offer rate code?

[robtx100]

Back story: We booked a Havana Cabana (DH and I)  over a year ago and booked another Havana Cabana for his sister next to us with TBA for 2nd person in case she wanted to bring someone else. We love to travel with her. Well, fast forward to now, and she asked her sister-in-law if she wanted to go and she said yes. Her SIL hasn't sailed since Noah's Arc. I went to add her name to the booking today and found her VIFP number. She has about 18 casino offers on her VIFP number. We're already paid in full, but a month prior to final payment due date. If Carnival will allow a rate code change to one of her offers, she would get OBC and free drinks anywhere on the ship plus casino credit (and possibly lower rate than we originally paid).  There are no Havana Cabana's available to book, so I'm not sure if they could even change to rate code to the offer. We booked directly with Carnival, so no agent is involved. 

[kwokpot]

43 minutes ago, robtx100 said:

Back story: We booked a Havana Cabana (DH and I)  over a year ago and booked another Havana Cabana for his sister next to us with TBA for 2nd person in case she wanted to bring someone else. We love to travel with her. Well, fast forward to now, and she asked her sister-in-law if she wanted to go and she said yes. Her SIL hasn't sailed since Noah's Arc. I went to add her name to the booking today and found her VIFP number. She has about 18 casino offers on her VIFP number. We're already paid in full, but a month prior to final payment due date. If Carnival will allow a rate code change to one of her offers, she would get OBC and free drinks anywhere on the ship plus casino credit (and possibly lower rate than we originally paid).  There are no Havana Cabana's available to book, so I'm not sure if they could even change to rate code to the offer. We booked directly with Carnival, so no agent is involved. 

I would just call the casino department ask. 866-299-5859

[wemjam]

11 hours ago, robtx100 said:

Back story: We booked a Havana Cabana (DH and I)  over a year ago and booked another Havana Cabana for his sister next to us with TBA for 2nd person in case she wanted to bring someone else. We love to travel with her. Well, fast forward to now, and she asked her sister-in-law if she wanted to go and she said yes. Her SIL hasn't sailed since Noah's Arc. I went to add her name to the booking today and found her VIFP number. She has about 18 casino offers on her VIFP number. We're already paid in full, but a month prior to final payment due date. If Carnival will allow a rate code change to one of her offers, she would get OBC and free drinks anywhere on the ship plus casino credit (and possibly lower rate than we originally paid).  There are no Havana Cabana's available to book, so I'm not sure if they could even change to rate code to the offer. We booked directly with Carnival, so no agent is involved. 

Usually depending on the rules of the original booking you can change to a new rate if it is better and you are eligible for it.  However, in all cases I have seen there HAS to be a room available at that rate.

 

Meaning, you have to be able to actually see a room available and have a confirmed price at the new rate to use as a comparison.  With no rooms available, there is really no way to confirm what the correct new rate would be under her casino offer, so nothing that can be matched.

 

I hope that kind of makes sense.

[kdr69]

 

11 hours ago, robtx100 said:

If Carnival will allow a rate code change to one of her offers, she would get OBC and free drinks anywhere on the ship plus casino credit (and possibly lower rate than we originally paid). 

allow a rate code change to one of her offers.... not sure if i read that correctly but i think it means changing a rate she has to a different rate?  Thats definitely a question for the Casino dept.  Ive heard of changing from one offer rate code you have to a different offer rate code you have but havent heard of  just changing the offer rate code you have to one you would like to have.

[robtx100]

5 minutes ago, kdr69 said:

 

allow a rate code change to one of her offers.... not sure if i read that correctly but i think it means changing a rate she has to a different rate?  Thats definitely a question for the Casino dept.  Ive heard of changing from one offer rate code you have to a different offer rate code you have but havent heard of  just changing the offer rate code you have to one you would like to have.

Thank you for your response. My rate code is fine. I'm perfectly happy with the price and deal I got for my cabin. My question was regarding my sister-in-law's rate code that she received when we booked her cabin next to our. We have now added her sister-in-law to her booking as the 2nd person in her cabin. Her sister-in-law has many great casino offers that she was unaware of that would provide her some REALLY great perks. I do not go into the casino except to walk through it, so I am not familiar with the ins-and-outs of casino offers. 

[kdr69]

4 minutes ago, robtx100 said:

Thank you for your response. My rate code is fine. I'm perfectly happy with the price and deal I got for my cabin. My question was regarding my sister-in-law's rate code that she received when we booked her cabin next to our. We have now added her sister-in-law to her booking as the 2nd person in her cabin. Her sister-in-law has many great casino offers that she was unaware of that would provide her some REALLY great perks. I do not go into the casino except to walk through it, so I am not familiar with the ins-and-outs of casino offers. 

hmmm.  so your sister in law was booked under your rate code when you booked?  and now you want her booked under her sister in laws rate code?  Might be doable but it might also entail her sister in law making a new booking and you removing your sister in law from your booking. So many different scenarios could be possible.  It would be best to call the Casino Dept.  In the end they just want people gambling lol.

[mz-s]

Many casino rate codes specifically state in the terms they are for new bookings only.

[robtx100]

48 minutes ago, wemjam said:

Usually depending on the rules of the original booking you can change to a new rate if it is better and you are eligible for it.  However, in all cases I have seen there HAS to be a room available at that rate.

 

Meaning, you have to be able to actually see a room available and have a confirmed price at the new rate to use as a comparison.  With no rooms available, there is really no way to confirm what the correct new rate would be under her casino offer, so nothing that can be matched.

 

I hope that kind of makes sense.

Thank you. Makes perfect sense. 

[kwokpot]

So did you call and what was the outcome? 

[robtx100]

3 hours ago, kwokpot said:

So did you call and what was the outcome? 

I called. The very nice rep told me that we could change to any of the casino offers she had available to her if there was a same type of cabin available. Unfortunately, there are no Havana Cabanas open to compare rate codes to, so he cannot change the rate code (at this time). He did say that if I see that one becomes available, to call back and they could do a comparison at that time. We are all paid off, but final payment due date isn't until next month, so there may be a cancellation by someone. 

[gkbiiii]

Can she get Free Play, Comped Drinks Casino/Full Ship, or Onboard Credit Offered?

[robtx100]

1 hour ago, gkbiiii said:

Can she get Free Play, Comped Drinks Casino/Full Ship, or Onboard Credit Offered?

She has all of those offers codes, but we cannot get the code they are currently booked under changed because there are no Havana Cabanas available to get current casino rate pricing. There has to be a same category cabin OR upgrade available to change the code. Since DH and I are paying for the cruise for them, we don't want to shell out any more money for an upgrade plus we have 4 Havana Cabanas in a row with them in the middle, so an upgrade would break up our group. There may be a cancellation before we sail in September.