Refund of Deposit Policy

[LewiLewi]

If we changed our minds about a cruise after deposit was made, but before final payment was due, would Crystal refund the deposit?

[Keith1010]

Yes less administrative fee.

 

Keith

[nancygp]

3 hours ago, LewiLewi said:

If we changed our minds about a cruise after deposit was made, but before final payment was due, would Crystal refund the deposit?

yes…the administrative fee for cruises 39 days or less is $125.00 per person

 

Nancy

[Coral]

Can one transfer the admin fee to a different cruise?

[Keith1010]

2 hours ago, Coral said:

Can one transfer the admin fee to a different cruise?

I haven't done so.  I could speculate but this is one best to ask directly to Crystal. Even if someone has already asked knowing cruise lines sometimes change policies always best to find out what the current policy is.

 

Keith

[Coral]

8 minutes ago, Keith1010 said:

I haven't done so.  I could speculate but this is one best to ask directly to Crystal. Even if someone has already asked knowing cruise lines sometimes change policies always best to find out what the current policy is.

 

Keith

Thanks - I haven't followed the "new policies" that "new Crystal has".

[History&Wine]

8 hours ago, Coral said:

Can one transfer the admin fee to a different cruise?

From the Crystal Contract:

 

*The administration fee is assessed on a per person basis, double occupancy per suite/guest room and can be used toward a future sailing within twenty-four (24) months of the cancellation date.