Rare sambamama Posted September 16, 2023 #1 Share Posted September 16, 2023 I logged onto the website on two different devices, and it says I have no cruise booked- . My upcoming cruise has vanished. Anyone else with issues? Link to comment Share on other sites More sharing options...
Rare sambamama Posted September 16, 2023 Author #2 Share Posted September 16, 2023 I also lost all my 4star Mariner history. Link to comment Share on other sites More sharing options...
Rare sambamama Posted September 16, 2023 Author #3 Share Posted September 16, 2023 It also deleted my entire profile. Address, DOB Link to comment Share on other sites More sharing options...
Rare Roz Posted September 16, 2023 #4 Share Posted September 16, 2023 It's the weekend. 🤯 1 1 Link to comment Share on other sites More sharing options...
RuthC Posted September 16, 2023 #5 Share Posted September 16, 2023 Same problem this morning using Chrome browser. Several different exasperating reasons I couldn't do what I wanted to do, depending on which time I logged in. It included telling me I didn't have a cruise booked. Switched to Edge after a couple of hours of trying, and got in easily. Got my shore excursion booked (on the cruise I don't have?), and confirmation. I hate the HAL website. We are a large, but beaten down, group. 2 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted September 17, 2023 #6 Share Posted September 17, 2023 Please use the feedback button on the left margin. They need to hear from us or they are totally oblivious. Link to comment Share on other sites More sharing options...
SDARCH Posted September 17, 2023 #7 Share Posted September 17, 2023 11 hours ago, sambamama said: I also lost all my 4star Mariner history. Same. This happens all the time. Link to comment Share on other sites More sharing options...
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