DANCING GRANDMOMMY Posted September 17, 2023 #1 Share Posted September 17, 2023 So was eligible to check in yesterday the 16th with everyone else on the 18th. Carnival portions of their website to manage your cruise went down the at 12 am yesterday and is not going to be up until this evening! Crazy! Guess it needed to go down when it would inconvenience someone. It might as well be me! 1 1 Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted September 17, 2023 #2 Share Posted September 17, 2023 3 minutes ago, DANCING GRANDMOMMY said: So was eligible to check in yesterday the 16th with everyone else on the 18th. Carnival portions of their website to manage your cruise went down the at 12 am yesterday and is not going to be up until this evening! Crazy! Guess it needed to go down when it would inconvenience someone. It might as well be me! I was thinking this would affect people checking in at this specific time. Sorry it happened to you! Link to comment Share on other sites More sharing options...
DANCING GRANDMOMMY Posted September 17, 2023 Author #3 Share Posted September 17, 2023 Thanks. It had to happen to someone! I feel bad for those on ships leaving the next couple of days after, if they had planed to purchase drink, spa or photo packages the day before for the discount and were not able to take advantage of those savings. Link to comment Share on other sites More sharing options...
Rare ninjacat123 Posted September 17, 2023 #4 Share Posted September 17, 2023 1 minute ago, DANCING GRANDMOMMY said: Thanks. It had to happen to someone! I feel bad for those on ships leaving the next couple of days after, if they had planed to purchase drink, spa or photo packages the day before for the discount and were not able to take advantage of those savings. That as well! Yikes! 1 Link to comment Share on other sites More sharing options...
highSeas22 Posted September 17, 2023 #5 Share Posted September 17, 2023 31 minutes ago, DANCING GRANDMOMMY said: So was eligible to check in yesterday the 16th with everyone else on the 18th. Carnival portions of their website to manage your cruise went down the at 12 am yesterday and is not going to be up until this evening! Crazy! Guess it needed to go down when it would inconvenience someone. It might as well be me! The whole system is down. It's called maintenance. When do you want them to do it Link to comment Share on other sites More sharing options...
Elaine5715 Posted September 17, 2023 #6 Share Posted September 17, 2023 Warnings were sent out to check in on Friday Link to comment Share on other sites More sharing options...
Rare Jamman54 Posted September 17, 2023 #7 Share Posted September 17, 2023 Advance warning was posted on Carnival's website and discussed here last Monday. Sorry you didn't catch them. Link to comment Share on other sites More sharing options...
trvlgirlmq Posted September 17, 2023 #8 Share Posted September 17, 2023 1 hour ago, highSeas22 said: The whole system is down. It's called maintenance. When do you want them to do it I don’t expect a company to have their website down for 2 full days. I expect website maintenance to not impact customers by being done overnight. I work for a large company and if we restricted access for our customers there would be heck to pay and we would probably lose a lot of clients. 2 1 Link to comment Share on other sites More sharing options...
dan4182 Posted September 17, 2023 #9 Share Posted September 17, 2023 2 hours ago, Elaine5715 said: Warnings were sent out to check in on Friday 1 hour ago, Jamman54 said: Advance warning was posted on Carnival's website and discussed here last Monday. Sorry you didn't catch them. It’s been discussed on the popular You Tube cruise sites for the last week or so. 1 Link to comment Share on other sites More sharing options...
staceyglow Posted September 17, 2023 #10 Share Posted September 17, 2023 My PVP also posted about it several times on her Facebook page. Link to comment Share on other sites More sharing options...
DANCING GRANDMOMMY Posted September 17, 2023 Author #11 Share Posted September 17, 2023 3 hours ago, highSeas22 said: The whole system is down. It's called maintenance. When do you want them to do it Did you not read the last 2 sentences of my post, "Guess it needed to go down when it would inconvenience someone. It might as well be me!" I understand the need. And I never received an email and have not been on the website. 2 Link to comment Share on other sites More sharing options...
highSeas22 Posted September 18, 2023 #12 Share Posted September 18, 2023 6 hours ago, trvlgirlmq said: I don’t expect a company to have their website down for 2 full days. I expect website maintenance to not impact customers by being done overnight. I work for a large company and if we restricted access for our customers there would be heck to pay and we would probably lose a lot of clients. D 6 hours ago, trvlgirlmq said: I don’t expect a company to have their website down for 2 full days. I expect website maintenance to not impact customers by being done overnight. I work for a large company and if we restricted access for our customers there would be heck to pay and we would probably lose a lot of clients. Do you know the size of the job that had to be done? Did you miss your cruise,? Link to comment Share on other sites More sharing options...
DANCING GRANDMOMMY Posted September 18, 2023 Author #13 Share Posted September 18, 2023 So I completely understand them having to close down for maintenance, but now they are back up and my check in says my check in available the 18th. That is upsetting, since it was suppose to be the 16th! Link to comment Share on other sites More sharing options...
Four4us Posted September 18, 2023 #14 Share Posted September 18, 2023 I was checking every 5 minutes. Was able to get checked in. Got the 10-10:30. I think I just got lucky. 1 Link to comment Share on other sites More sharing options...
DANCING GRANDMOMMY Posted September 18, 2023 Author #15 Share Posted September 18, 2023 1 hour ago, Four4us said: I was checking every 5 minutes. Was able to get checked in. Got the 10-10:30. I think I just got lucky. Happy for you. Mine still won't let me. Maybe depends on the cruise you are on. Link to comment Share on other sites More sharing options...
trvlgirlmq Posted September 18, 2023 #16 Share Posted September 18, 2023 9 hours ago, highSeas22 said: D Do you know the size of the job that had to be done? Did you miss your cruise,? Ummm maybe they shouldn’t have left so much work for one upgrade. Link to comment Share on other sites More sharing options...
6fan Posted September 18, 2023 #17 Share Posted September 18, 2023 i am not a computer geek. but having their web site down that long it must have been a giant progress. I understand the frustration but it is what it is.maybe 1 pm check in time. by then hopefully the crowd be be pacing to get in their cabin and can get your lunch on lido and enjoy. Link to comment Share on other sites More sharing options...
highSeas22 Posted September 18, 2023 #18 Share Posted September 18, 2023 3 hours ago, trvlgirlmq said: Ummm maybe they shouldn’t have left so much work for one upgrade. You have no idea what they did. Things happen in every business. People complain about their system , and when they upgrade it, you complain ago. All over not being able to check in for two days. Wow Link to comment Share on other sites More sharing options...
glrounds Posted September 18, 2023 #19 Share Posted September 18, 2023 🤣 Yes, but Carnival already has your money at this point ! 🤣 1 Link to comment Share on other sites More sharing options...
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