imlulu Posted November 2, 2023 #1 Share Posted November 2, 2023 I have been unable to sign into my account on website for 2 days (states “it’s not you. It’s us”)..I was able to check things on app. Now app is unavailable. Anyone else having issues?awe are beyond final payment and have had no issues until 2 days ago. TIA Link to comment Share on other sites More sharing options...
nps001 Posted November 2, 2023 #2 Share Posted November 2, 2023 I am having issues on Safari but if it use firefox to log in, no issues. 1 Link to comment Share on other sites More sharing options...
deliver42 Posted November 2, 2023 #3 Share Posted November 2, 2023 I use Chrome, and haven't had any problems. 1 Link to comment Share on other sites More sharing options...
doghog Posted November 2, 2023 #4 Share Posted November 2, 2023 Just checked. No issues using my laptop, windows10 , google chrome. No issues using the app. Android. 1 Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted November 2, 2023 #5 Share Posted November 2, 2023 I'm using Firefox and iPhone Edge and no problems. As others suggest try a different browser. Also they often recommend when having a problem to clear cache and history and try again. 2 Link to comment Share on other sites More sharing options...
KforKitty Posted November 2, 2023 #6 Share Posted November 2, 2023 Yes, I been having issues logging in on my iPad since the weekend, until yesterday. I decided to clear the cache and hey presto, I was able to log in. Glad it wasn’t just me. Catherine 1 Link to comment Share on other sites More sharing options...
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